939 results found

1. Drop down menus stop working

   Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.

   This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.

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   Request to Contact Support  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.

   Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.

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3. Switching keyboard layout with Win32 API message hangs Illustrator.

   When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.

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4. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

   ADOBE IT IS 2024.

   FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

   Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

   Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

   I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

   This might be too much for UX, but golly gee gosheroonies, why don't you create a folder called "Workspaces (Modified)" and have ALL custom settings stored in it, Workspaces, Keyboards, Menus, Toolbars.

   Oh wait, there IS such a folder, but custom settings are stored in there, in no subfolder at all, in various other subfolders.

   How about being consistent ? Even better, how about putting custom settings in a folder with the same name in the same location under ALL the Creative Cloud apps???????

   ADOBE IT IS 2024.

   FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

   Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

   Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

   I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

   This might be too much for UX, but golly gee gosheroonies,… more

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5. Shortcut for "New from template" does not always work on the home screen

   Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

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6. Page ruler covers contextual task bar

   The default position for Contextual Task Bar is on top left corner of the page and when the ruler is on top half of the bar is covered by ruler. The user must relocate the bar to use it properly...

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7. Image Trace panel becomes empty when docked

   with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

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8. Dialog windows move / float to the left

   Bug Report: Floating windows drift offscreen (see attached video).
   Adobe Illustrator 26.4

   I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

   System Info:
   I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issues is fixed in macOS 13 Beta 5

9. 配置メニューでキーボードアクセラレーター「C」が重複している

   • Windows 10
   • Illustrator Version 25 (all)

   ファイルメニュー→配置メニューを利用した際にファイルメニューが表示されますが、「クラウドドキュメントを開く」と「置換」で、キーボードアクセラレーター用のキーである「C」が重複し、置換側が働かなくなっています。

   Version 24まではクラウドドキュメントのメニューがなかったことから、Version 25としての不具合に相当します。

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   Under Review  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた問題が再現できました。

   情報のアップデートがありましたら、こちらでご報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

10. Stop "Get started with fun and interactive tutorials" permanently

    Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.

    There's two options on it:
    - "Remind Later", which temporarily hides the tooltip
    - "OK", which opens a tutorial panel and temporarily hides the tooltip

    There needs to be an option for "Never show this stupid thing again"

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11. Round corner not showing, object select not showing multi-select

    round corner only shows with regular select tool but not direct select tool
    when using direct select tool, would not outline selected object
    round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.

    Why do we need to vote for bugs to be fixed?
    shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This happens when edges get hidden.

    Enable them back with View > Show Edge (or Cmd/Ctrl + H).

    
    

    Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.

12. Learn tab prompt covers necessary tabs

    I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.

    Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.

    There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it every time I open the app.

    Why do you hate me, Adobe developers?

    I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.

    Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.

    There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it… more

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).

13. Open file window too small - Need to resize it everytime

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to

    MacOS BIG SUR cc2020 and 2021. -

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14. Navigator does not change view

    In V24.02(win10, 64bit) the Navigator panel does not change the View. Wherever you click in the Navigator, the view is just moving in diagonal direction slowly.

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15. Scale Tool windows defaults to random percents when real-time drawings is enabled.

    To recreate is problem: First enable Real-time drawing. Then draw a box. With the Scale Tool window open, uniform scale the box 400%. Duplicate that box by holding down OPTION key while click and dragging the box. Click on the second box and open the Scale Tool window: when I do this I no longer see 400% in the scale percentage, instead I find completely random numbers and sometimes it selects non-uniform. This gets annoying after a while.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. No touchpad gestures on Windows 10 devices (with precision touchpad)

    Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Illustrator being one of them.

    On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, there is no panning.

    I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

    My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that the case on Windows?

    Microsoft provides precision touchpad drivers for many devices. These drivers create a great touchpad experience on any device using them. It's the way forward for Windows 10 laptops. Many programs use this, so there is no excuse why Adobe couldn't.

    I would love being able to use these gestures. They would speed up everyone's workflow significantly and create an ease of use I come to expect from all of the Adobe CC Apps.

    In Adobe XD, these gestures are available, although they are aren't smooth and a bit unresponsive. I'd suggest to fix those ones too.

    Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Illustrator being one of them.

    On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, there is no panning.

    I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

    My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that… more

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17. File tab header has different file name, but same file is displayed on both tabs

    File A is open.
    File B is double clicked to open in new tab.
    File B info appears in tab header, but File A is displayed as the contents.
    File B can be closed and its original contents are preserved.

    Illustrator 20.03
    Mac OS 10.14.4

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18. Expand Appearance is greyed out in 2019 compare to CC2018, same doc, same selection, it is enabled.

    I have a document which, when I select certain objects in CC 2019 - Expand Appearance isn't available and Expand, when used, doesn't give the expected result. Exact same document, exact same selection in CC 2018 and Expand Appearance is available, and when clicked, works perfectly and as expected.
    FYI - the selection has a number of Transform effects applied to it.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    we will need someone to have a look at the file to determine the issue.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .

19. Art work not consolidating to the center window

    Since updating my illustrator for a week or so ago... when I open art work the arrt work does not open and I am unable to consolidate art windows into the main window. Seems like some sort of bug. The only way I can bring open files is by navigating to window > arrange > float all windows. When I drag the window back into the main panel it disapears. The open screen will not go away

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20. Tool panels are enlarged or scaled up

    Updated to Illustrator 2019 - workspace panels have increased dramatically in size - see screen grab of Illustrator and the same area in photoshop.

    Solutions helpful as I cannot have as many panel open as they now take up so much space!

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    Resolved (Comments Open)  ·  10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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