Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
969 results found
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Window resize handle broken
Whenever I try to resize a document window now by clicking the lower right corner, it snaps to a larger size that fills the width of my screen and goes off the bottom beyond what my cursor can reach. I have to click the resize button at the top to undo. The only way I can now resize any window correctly is by dragging out from the sides and bottom individually. This is very time consumiing. Just fix it to how it used to work in every other previous version. It shouldn't take extra time with every new 'feature' you…
7 votes -
Window resizes in increments
After a doc is open and the window has been open to the largest size. clicking the bottom right corner to resize the doc window feels like it is snapping to the bottom or to increments of a set size. HOW do we turn this off to resize the document window to any free flowing size ?
7 votesHi,
Sorry for the inconvenience caused,Please let me if the issue still persists. You can try changing the UI scaling in preference panel to small as suggested by frank.
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7 votes
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New File and Help Tabs Not Working
This is not an idea, it's a bug in the system. The 'File -> New' command does not work. If I click 'File -> New', it brings up a new window that remains black and does nothing. I found a work around. If I check the use 'legacy "File New" interface' box In the 'Edit -> Preferences -> General' dialog, only then will it allow me to create a new document.
I can, however, upon initially opening illustrator, create a new document. But say i'm working on a project and I want to create a new document with the 'File…
7 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Drop down menus stop working
Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.
This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.
7 votes -
Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work
win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境
オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）
29.7までは何の問題もなく、移動先タブが開き、コピーできる
移動先タブが開かない 10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）
29.7.1に戻して運用
6 votes -
プロパティパネル等のテキストボックス内のテキストが切れる
macOS11.6.8・Windows10Pro 21H2
ver.27.5プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が３割程度隠れてしまう。
再現手順
1.ドキュメントを開く
2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。期待する結果
各テキストボックス内の数値が切れずに表示される。現状
テキストボックス内の数値が切れて表示される。これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。
※添付の画像はUIスケールを大きくした場合のものです。
6 votes -
Full screen mode does not take up 100% of the screen when the Windows taskbar is hidden
Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up…
6 votes -
BUG: View Grid (Dots 1px) Freezes Illustrator
Using a document grid using dots in small intervals (10px or 1 px intervals) makes Illustrator super slow or even stops working.
Bug appeared in 25.3.1 and is still present in 25.4.1. Tested on multiple Macs (Catalina + Big Sur).
6 votes -
Object\Filters menu item lacks hotkey
When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).
6 votes -
Can't Pinch Zoom when the Free Transform tool is selected
I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOS 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.
6 votes -
Color theme panel scaled
Color theme panel is scaled and I can't see all the interface.
I've tryed change ui scale but no sucess.
What can I do to fix it?6 votes -
All toolbars gone - Illustrator CC 2019
As soon as I open the Illustrator today, every toolbar was lost. Even if I click the workspace presets, it doesn't do anything. I already returned all the lost tool bars manually but when I opened Ai, they're gone again. Please fix this. Thank you.
6 votes -
Workspace Bug
Have a strange bug. Have Dual Cinema displays with all of my palettes on one monitor. Saved workspace for this configuration. If I click to toggle between fill/stroke it resets my workspace and moves all of my palettes over to my first monitor but only in the bottom right 1/4 of the screen. If i hit "x' to toggle between fill/stroke this doesn't happen.
cc 23.0.1 Mojave 10.14.1
6 votes -
Precision touchpad scroll jittering
On my XPS 13 9360, I am having issues when scrolling horizontally or vertically. The scrolling is not fluid; when scrolling at low speeds, the canvas actually scrolls the incorrect direction. This is present in dropdown menus as well. It seems like there are two scrolling actions that are fighting each other, but I am not sure.
6 votes -
Dialog windows don’t fit into a small screen, buttons at the bottom are inaccessible
On Windows 10, using 2 screens.
The dialog boxes for Illustrator, Photoshop and Dreamweaver display far larger than the window, meaning I'm unable to reach most of the options.6 votes -
Zooming malfunction when switching between windows.
This occurs when I have multiple documents open in tabs. When I switch between tabs and scroll to zoom, it zooms in the previously opened tab, but not the current one. If I click within the document, then I can start zooming normally again.
6 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Right Click does not work
This is not an idea, it is a bug complaint! My right click does not work on Illustrator on anything. I just downloaded the latest version of Adobe Illustrator Version 2017 21.1.0 in hopes to correct the "right clicking" issue that was in my older version (version prior to 21.1.0). I've uninstalled and reinstalled the program and the same problem still persist. My right click does not work! This is slowing down my work and it's definitely not time efficient. Help me fix this now!
6 votesHi,
Sorry for the inconvenience caused. Can you please share you monitor details. Are using a 4 k machine? On which version of Illustrator are you working on now? Please share this details it may help us to reproduce the issue .
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Edit Toolbar menu gets hidden when a toolbar is too close to the bottom edge of the screen
If you have a custom toolbar and it’s positioned too close to the bottom of your screen, and you press the Edit Toolbar button — the portion of the 'drawer' with all the tool icons is positioned from the top of the toolbar, and it’s bottom half is missing... you can’t move it, scroll it, reach to the icons hidden — you have to close it, move the toolbar, and start editing it again.
Please position this 'dropdown menu' in a way it’s seen in full, or resized to fit into the screen, no matter where the toolbar is on…
5 votes -
The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.
Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.
5 votes
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