Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
61 results found
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Problem with snap / smart guides
Illustrator 22.1, Max OSX High Sierra 10.13.3
The smart guides are always a little off, unless I zoom a lot.
For example, when I want to cut a path at an intersection, with CC2018, the cut is always a little off.
It happens with many other actions: moving anchor points, clicking on a path end point to continue drawing, adjusting tangents... the smart guides show the correct point, but the action snaps to something else.
See the example below, where I'm trying to continue that red line.
4 votes -
Auto-snapping is unreliable
Snapping function is often unreliable, snapping to unintuitive objects (fx. an object on an offscreen artboard rather than one next to the object being moved)
Further - snapping allignment is unreliable, often claiming to snap to allign with an edge, but when placed being off by a tiny bit, scewing layouts.
3 votes -
Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
Snap to point
Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!
Regards,
Robert Bell
3 votes -
Snap to Grid and Snap to Pixel interaction is unpredictable
If both Snap to Grid and Snap to Pixel are both enabled, drawing tools (like the Pen tool) will snap to a nearby pixel that the tool is hovering over.
I'd prefer if it defaulted to the Snap to Pixel function, so it'd snap to the center of the pixel, but that also might be confusing with Snap to Grid enabled.
3 votes -
Smart guides does not align to compound shapes.
Smart guides do not align to compound shapes.
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Highlight anchors on mouse over - across multiple layers
Previous versions of AI allowed highlight anchors on mouse over that applied to all currently editable layers.
For example, if there's an circle on layer one, and you start drawing on layer 2 above it, rolling the mouse over the circle highlights it's anchors, so the points you create on layer 2 are exactly over the circle.
2026 version can do this, but it only sometimes works. Most of the time it doesn't.
The option saves one from constantly averaging points. It's essential if you're sending files to a laser cutter.
(Mac OS 15.6.1, AI v30.0)
2 votes -
Moving a segment with Direct Selection won’t display an alignment guide to another segment
Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.
For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.
In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.
On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.
Please…
2 votes -
Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides
'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
For example:
1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.In my videos, the first video applies to point 1) and the second video at 10s,…
2 votes -
Windows 11 enhance pointer precision
If Windows 11 mouse setting "enhance pointer precision" is off, then Smart Guides and Snapping will not work in Adobe Illustrator v28.
Turning it back on will "fix" the Smart Guides/Snapping, but it'd be nice if we could turn this off and still have Illustrator do what Illustrator should do.2 votes -
Shift + Reflect (O) tool is too jittery to be usable
The Shift + Reflect (O) command does a very poor job of constraining a reflection. The reflection jitters regularly – sometimes it takes several tries to complete a simple 90 degree reflection. Can the tolerances please be loosened off a bit so that constraining with shift is more useful. I have noticed this behaviour over several versions of illustrator.
2 votes -
Moving an object manually to align with another object, moves the wrong object
Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead
2 votesReported to be fixed in Beta 29.5.0.15 — please try to check if it now works as intended
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Snap To Grid not aligns with grid
AI version 24.2.1
OS Catalina 10.15.5
When Snap to Grid is selected, the points that the pen and shape tools snap to are not on the grid. They are slightly off. It is impossible to get points exactly on the grid. I've attached a file that shows where points snap to. These shapes were drawn with Snap to Grid on.
2 votes -
Objects not snapping to point in Illustrator
My objects or text boxes are not snapping to point (it is turned one), what do I do?
2 votes -
Smart Guides do not always snap
This can happen even if I am at the 200% limit. Which taking the limit off would be great also.
2 votes -
Smart Guides - Center point not usable
When Smart Guides are enabled, the Center point of an object is shown, when hovered over the edges of the object, but it disappears (and doesn't snap) when trying to hover over the Center point itself.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Selection tool moves objects in steps when using mouse
In CC2018 I could move my objects either in steps (arrows), big steps (Shift+arrows) or with precision using the mouse.
Now in CC2019 if I move something with the mouse it emulates the arrow keys movement, I'm talking about Twitch Badges (72x72 px) so It's a heavy issue for me, when working on big documents like 1080p this problem is barely noticeable2 votesMost probably you have View > Snap to Grid option checked, or Snap to Pixel.
Please comment back if it still a problem.
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Align and Transform Not Working
Not sure if I can articulate it properly, but here we go:
By example: I'm working with a logo and each time I drag a guide down to flush against the top of the logo, it goes just past it or just above it. It won't let me place the guide directly on top. Another example, when moving items around with arrow keys or trackpad, items won't automatically center or align with whatever I'm trying to align it to. It's like if I have an item on the X axis at 12.23 and want to align item two with it,…
2 votesAs noted in comments the problem is most probably in the enabled Align Art to Pixel Grid option, in the right top corner. The grid is disabled, but the snapping occurs. There are some changes planned to streamline this workflow, because this is very generic problem.
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Show pixel grid above 600 zoom not working
I am tying to do pixel based artwork and I want to see the pixel grid when zooming in at high values. There is an opition in preference panel to show pixel grid above 600 zoom which is not working
1 vote -
Not constraining to 91 degrees & 136 degrees instead of 90 degrees & 135 degrees with shift
Even with constrain angle at 0 degrees & smart guides at 45 & 90 degree angles & turning all snapping options off:
holding down shift when rotating while drawing with line segment tool shows live angle snapping at 0, 45, then 91 & 136, then back to 180, 225, 270, 315, then 0 again.
When I release at what it says to be 91 or 136 degrees by my mouse -> I check the rotate properties in the right panel & the angles are correct at 90 & 135 degrees where they snapped.
So it's just displaying the wrong snapping…-
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1 vote -
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