Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Smooth function converts smooth endpoints in a partial selection into sharp ones
Here I try to smooth a portion of a simple ellipse with extra points added.
The Smooth tool works as intended — the points stay smooth, the curves does not get any bumps or creases.
The Smooth slider however treats the now selected portion of the path as a separate thing altogether, caring about the local smoothness only, making the flush smooth connections to the whole curves into sharp ones.
I now have two creases I never wanted to create (I am smoothing or what?)
Please rethink how it treats partial selections.2 votes -
Creative Cloud Libraries — duplicated library asset not visible in filtered Libraries palette view
When I have a search filter applied in the Libraries palette in Adobe Illustrator to show only assets whose names start with "icn", and I right-click to duplicate one of the filtered assets, the newly created duplicate asset does not appear in the filtered Libraries palette view. The duplicate is created successfully, but is not shown in the current search results. To see the new asset, I have to retype the "icn" search filter, at which point the duplicate becomes visible.
Expected result:
After duplicating a library asset, the newly created duplicate should be immediately visible in the…2 votes -
Illustrator prevents Mac display from sleeping due to inactivity
When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:
- Change the screen saver to come on after 1 minute.
- Leave the Mac idle for over 1 minute.
- Screen saver does not start.
- Close Illustrator application.
- Leave the Mac idle again.
- Observe that the screen saver starts and the computer locks after 1 minute.
After restarting Illustrator, the problem goes away for a short time but then…
2 votes -
Export to SVG adding spurious characters to gtags from layer names which start with numbers
When exporting to svg if the layer name in Illustrator starts with a number when it comes out the other end as a gtag in the svg it is adding spurious characters. For example if a layer name starts with 0Yx it is coming out in the svg as _30Yx This then means that downstream where the application is expecting 0Yx it's not working as _30Yx is there instead. This has only started recently with the new version of Illustrator and the only work round is to close Illustrator 2024 and export using Illustrator 2023
2 votes -
Recovery opens Print.ai document profile instead of restoring a document after crash
This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been…
2 votesElizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.
Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.
Does it sound like something that could have been the case?
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Not Responding Issues
What is wrong with Illustrator today? As I am working on an infographic, every time I do something the program with stop responding/"not responding" for 3-10 seconds. It is extremely difficult to work like this.
2 votes -
Estoy teniendo problemas con la versión 28.6
Estoy teniendo problemas con la versión 28.6 ¿Porqué? Siempre que se actualiza mi PC o se actualiza illustrator a alguna versión ¡FALLA!
2 votes -
All Adobe apps hang on launch
Adobe Illustrator, Photoshop, InDesign are not opening.. its hanging when i start software. pls fix it. It suddenly happened.
I am not able to work my files since past 3 days.. I tried uninstall & install, but still same. Pls fix asap.2 votes -
鼠标按住路径illustrator无响应，松开鼠标就好了
鼠标按住路径（任何路径）illustrator无响应，松开鼠标就好了。
如视频：2 votes -
Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
2 votes -
Isolated group bar covers contextual task bar
Isolated group bar covers the contextual task bar if the bar is at the top of the window.
2 votes -
2 votes
The team expects it to be fixed with the latest Beta 28.8.0.19.
Please try to install it and see if it works as intended.
Please comments back either way.
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When using Export As SVG in 28.5 and 28.6, underscores get replaced with '_x5F_', unlike in 28.4 and earlier
When exporting to .svg, '_x5F' text is added to one of the layers, which then changes the order that things are displayed.
I do not understand how this text is now added and would like to prevent it from happening.2 votes -
カッコ
最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
対処方法ありますでしょうか？2 votes -
greatcutadobeplugin2024.aip plugin issue detected
Plugin issue detected, tried to fix the issue, tried to relaunching Illustrator but it's not going in safe mode need help
2 votes -
调整字重后字体字号会缩小
调整字体字重后字号变小问题，此问题只出现在“大画布”中，“常规画布”无此问题。
重现方法：
1.新建大画布；
2.新建文本，选择这款字体；
3.保存-关闭文档；
4.重新打开关闭的文档，修改字重。
字体下载：https://www.123pan.com/s/n0wXjv-Tc69A.html2 votes -
填充转描边问题
同一个图形在大画布中填充转描边出现异常；在常规画布中正常。
如视频及文件。
这里无法上传AI文件，文件在下面评论区。2 votes -
Do not loose focus for the Scale dropdown’s field in Export for Screens dialog after we choose a value
在“导出为多种屏幕所用格式（ctr+alt+E）”对话框中，选择“高度”“宽度”“分辨率”后，“缩放”编辑框应自动获得焦点，这样在选择上述选项后就可以直接输入所需数字，减少使用鼠标激活编辑框的操作，更加高效，体验更好。
2 votes -
I'm tired. Tools occasionally don’t work, artboards don’t get edited, links don’t hold.
My illustrator since I downloaded it has been very bad, at the moment it is buggy and does not let me edit the artboards, I even had to restart my PC. The bug happens with all the tools and just with the passing of the hours it fixes itself, but I'm tired. I can't even add images or screenshots because it doesn't leave me when it's in that state, it's not my computer, it's a very good computer and I can't say it's because I'm doing something wrong. Simply out of nowhere some tool does not work or the application…
2 votes -
Auto-snapping is unreliable
Snapping function is often unreliable, snapping to unintuitive objects (fx. an object on an offscreen artboard rather than one next to the object being moved)
Further - snapping allignment is unreliable, often claiming to snap to allign with an edge, but when placed being off by a tiny bit, scewing layouts.
2 votes
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