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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8278 results found

  1. Illustrator 29.6.1 (Windows) crashes ~30 s after launch since Aug 17 — unhandled C++ exception (std::bad_function_call) in dunamis-ingest.dl

    Environment
    - Illustrator 29.6.1 (x64), Windows Server (EC2), 11 machines in a print-automation pipeline
    - Illustrator is driven via COM/ExtendScript (headless typesetting), hundreds of short sessions per day
    - No local changes on any machine: last Windows update Dec 2025, no reboots since Jun 25, no font/plugin/preference changes, Illustrator binary unchanged since Jul 2025

    Symptoms
    - Starting the evening of Aug 17, 2026 (KST), Illustrator began crashing on all machines simultaneously. Daily crash counts across the fleet: ~0–5 (baseline) → 34 (Aug 17) → 90 (Aug 18) → 366 in half a day (Aug 19).
    - Crashes occur…

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  2. Sampling a color from a layer below a placed PDF picks white, unlike previously

    Have a layered file. Top file is a linked PDF with linework. Below that layer are colours. When I want to eyedrop a colour from the layer below for a new object, while it samples the colour correctly it turns the object white instead of the colour sampled. The only work around is to turn off the linked PDF layer on top and it will sample it correctly. This was never an issue in previous versions and is very frustrating.

    2 votes

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  3. Scribble Effect Not Showing Up in Menu, But Still Accessible

    Before, the Scribble effect used to be found under Effects > Stylize. In the 2026 version, it's gone. Only Glowing Edges appears under Stylize. But when I search for Scribble by hitting the magnifying glass icon and typing it in, I can access the effect and still use it. Some people still use this effect for making ikat-inspired shapes, for example...I think it was removed from the menu by accident. Please readd it under Effects > Stylize.

    2 votes

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  4. SVG fehlende Pfade beim öffnen/importieren

    MacOS: 26.5.2 (25F84)
    Illustrator 30.7

    SVG wird nicht korrekt geöffnet/importiert, es fehlen Pfade!
    Wenn die Datei vorher in Inkscape neu gespeichert wird z.B. als PDF ist alles vorhanden.

    (leider kann das svg nicht angehängt werden!?)

    2 votes

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  5. Eyedropper not copying font style from source to target on Mac when Option key is held

    The Eyedropper also not lifting font style from source to target when holding down option key on Mac.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  6. Saving AI to EPS, different outcome when opened in photoshop

    Sonoma 14.8.7
    Illustrator 30.6
    I saved a multi spread AI document as single pdf files. Each spread contains one specific number.
    I open one eps-file in illustrator the expected number (50) appears.
    I open the same eps-file in photoshop a different number appears.
    Screenshots attached: 47

    2 votes

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  7. Action shortcuts lost when saving, deleting existing, and adding back to action panel.

    MACOS Tahoe 26.5.2, Illustrator 30.6

    I deleted my personal action set from the actions panel, and when I re-imported them the (extensive) set of shortcuts were missing. No shortcuts were added. Using version history I re-added a saved set from a few days ago, and it only brought in some of the shortcuts that were saved with the set at the time. I frequently save/delete/add my actions because they change based upon the job at hand and I run out of F keys. I have never had an issue with lost shortcuts until today.

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  8. Selection tool broken

    Using the selection tool. I can click an object and get the bounding box but can not move or drag the object. Arrow keys do work to move it but I can not move it by mouse. This reoccurs upon restart.

    2 votes

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    Need More Info  ·  1 comment  ·  Selection  ·  Admin →
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  9. Can’t rearrange a selected object and bring it to front

    Arrange tools are completely busted. I am trying to move a selected object to front. The shortcut (shift, cmd, ] or [) does not move the selected object at all. The menu option also results in nothing.

    2 votes

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    Need More Info  ·  1 comment  ·  Layers  ·  Admin →
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  10. Harmony Rules display all selected colors when recoloring artwork

    1. Mac Studio M1 Ultra 128GB, Tahoe 26.5.1
    2. Illustrator 30.7

    I want to premise this is likely a minor bug and doesn't really affect everything, but me+ others previously reported a color guide bug on 30.6 and there is a current bug with Recolor Artwork, so I assume this inconsistency might be helpful information.

    With a group of shapes selected (any amount), select Recolor Artwork with the Color Guide panel open.

    Once the Recolor Artwork menu opens, the Color Guide Harmony Rules panel is updated to contain every color within the selected artwork group.

    Rather than display the harmony group related…

    2 votes

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  11. 3D and Materials is very buggy in Illustrator 30.7

    I had no problems using this Effect up until recently, the update from 30.2.1 to 30.7 didn't solve it.

    Numbers and cursors are glitchy: text fields cannot be used to input a value in the Y and Z rotation of the 3D Effects window.

    3D and Materials applied to text makes the text clip out and loses its outer edges when using Ray Tracing (reproduced with different fonts, always the same issue).

    Doesn't make a difference if the text has been outlined or not.

    I believe that somehow the Perspective is turned on and stretches the letters or adds spacing…

    2 votes

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  12. Illustrator 30.7: "Error reading linked file" after using Generative Expand on linked PNG images (reproducible in new documents)

    I found a reproducible issue in Illustrator 30.7 related to Generative Expand.

    Steps to reproduce

    Create a new Illustrator document.
    Place a linked PNG image.
    Use Generative Expand.
    Save the document.
    Close Illustrator.
    Reopen the document.

    Expected result
    The document opens normally.

    Actual result
    Illustrator always displays:

    "An error occurred while reading the linked file..."
    After clicking Ignore, the document opens normally and Illustrator briefly displays:
    "Links have been updated."

    However, the same error appears every time the document is reopened.

    Additional tests performed
    Reproduced in a completely new document.
    Updated Illustrator to version 30.7 → issue remains.
    Re-linked the…

    2 votes

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    Need More Info  ·  1 comment  ·  Other...  ·  Admin →
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  13. Illustrator 30.6 freezes indefinitely while editing AI files with embedded PNG images

    Since updating to Illustrator 30.6, Illustrator randomly freezes while editing AI documents.

    The freeze is not a normal slowdown. The application becomes completely unresponsive and can remain frozen for several minutes or even indefinitely.

    I have already tested:

    Reinstalled Illustrator.
    Tested multiple NVIDIA driver versions.
    GPU Performance enabled and disabled.
    System Compatibility Report shows No conflicts.
    Illustrator correctly detects the RTX 4060 GPU.
    The AI files are not unusually large.
    Removing one placed PNG/PSD image sometimes eliminates the freeze, even though the image size is normal (around 1500–2000 px).

    CPU and GPU usage remain very low while Illustrator is frozen.

    …

    2 votes

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  14. Un-tabbed document (i.e. dragged out of application frame) jumping to font

    Mac OS Tahoe 26.5.2
    Illustrator 30.6

    Fairly recent issue following a Mac OS update.

    I have a number of documents open/tabbed in the application frame.

    I drag one out of the application frame in order to work on it while conveniently being able to view another document in the application frame behind.

    I click on the document in the application frame to make an adjustment and the un-tabbed document jumps in front.

    Repeatedly clicking the document in the application frame does eventually give it focus but the un-tabbed document will always randomly jump to the front without me clicking anywhere…

    2 votes

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    4 comments  ·  Other...  ·  Admin →
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  15. Performance issue / Freezing with Transform Effect after v30.6 update

    After updating to Adobe Illustrator v30.6, I am experiencing significant lag, freezing, and hanging when using the Appearance > fx > Distort & Transform > Transform effect. This performance degradation was not present in previous versions of the application.

    I use the Transform feature extensively in my templates. Following the latest update, I am encountering this exact same issue across all of my Windows 11 PCs.

    I hope this gets addressed and fixed in the next version update.

    2 votes

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  16. No reliable AutoSave - Cloud files constantly falling out of sync

    I saw another thread on this from 2023. It is 2026 and this issue persists...
    I am using the latest version of Illustrator on Windows.

    When I work on a new project, sometimes the AIC file simply stops autosaving. For whatever reason, it falls out of sync - which, for me, is not the issue - I guess it's understandable that sometimes files get corrupted, or are too big, or something in the sync fails. I don't understand the technicalities behind it, but I can understand it happens.

    My issue is, the fact that there is no BIG pop up…

    2 votes

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  17. Space characters differ in Illustrator and InDesign

    OS: MacOS 15.7.7 (24G720)
    Illustrator-Version: 30.6
    Illustrator offers the space characters Quarter, Half-quarter, Twenty-fourth, Eighth.
    Using these space characters in Adobe Illustrator leads to completely different results (spacing) than in Adobe InDesign.
    Is this a program error or a font error?
    I would also like to see the space characters menu expanded to include the Sixth, Eighth, Quarter, Third.

    2 votes

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  18. 2026 completely misrenders Inner Glow applied to an individual fill

    If I apply an Inner Glow to an individual fill, I just get a flat fill in the glow color at the desired transparency, with no glow effect going on.

    This is new to 2026, it worked fine in 2025.

    Repro file is attached.

    2 votes

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  19. グラデーション90度で印刷時に天地が逆転する

    A4でアートボードを2つ、両面デザインで作成。
    1つのアートボードに、背景色として長方形を設置。グラデーションで色を塗り、角度を90度に設定。
    すると、印刷時に天地がそのアートボードだけ逆転します。グラデーションの角度を0度や180度にすると正常の天地で印刷されます。グラデーションではなく単色にしても正常に印刷されます。グラデーション(どの色配置でも)にして、かつ90度設定にすると、天地が逆転します。PDF出力する場合、見た目は正常ですが印刷すると天地が反転されてしまい、同じです。
    まったく新しいドキュメントで作成して試しても再現されました。
    プリンターとの相性の問題、プリンター側の問題もあるかと思いますが、イラストレーター上での操作によって発生したりしなかったりするので、念のためご報告でした。

    2 votes

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    2 comments  ·  Print  ·  Admin →
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  20. Exporting .ai files using Export for Screens includes clipped content from neighboring artboards

    Sending in this bug report for my employer. When Export for Screens makes individual .ai files, it isn't isolating the artwork by artboard. It's also recognizing any cropped images from neighboring artboards that are touching the cropped images on the artboard being exported. Command Y (preview) shows the wireframes and how much stuff is overlapping.

    She tested positioning the artboards far enough apart so none of the neighboring artboards' cropped images are overlapping in preview. This worked, and the ai files export perfectly clean. However, she needs the artboards to be close together for this particular workflow.

    2 votes

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