Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
-
Fix your ******* live paint groups & work paths,never had an issue until updating and now it wont let me live or merge paint certain groups
fix it for gods sake or stop trying to force it
1 vote -
Mode de fusion qui ne s’applique pas!
Bonjour
Quand je vectorise mon image et que je souhaite appliquer un mode de fusion, cela ne fonctionne pas
Merci1 vote -
Artwork moves separately from its artboard when Undo is called
when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in…
1 vote -
Can't access any of the toolbar elements since Updating to new Mac OS
When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…
1 vote -
With GPU enabled, the screen flashes when panned
Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400
With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.
1 vote -
Bounding box missing
When selecting an object, edges for manual expansion of the object do not work
1 vote -
Cursor indicator jumps from linked text boxes
When I try to move the cursor between text in linked text boxes, the cursor instead jumps to the first text box. This is seen particularly when selecting a space in the text, or when trying to move the cursor to the front of a text line within a linked text box.
1 vote -
Menu items missing
I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.
1 vote -
cursor is gone
The cursor is sometimes after a while just gone. You can't see it.
1 vote -
Annoying popup windows in toolbar
I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…
1 vote -
Freezing on saving locally with fonts
Hi, I am working on illustrator 28.0. Since the last update, Illustrator freezes whenever I try to save anything with fonts on my local drive. Even when I was using the Illustrator default font (Myriad pro font)
Things I tried that did not work:
uninstalling and reinstalling
installing earlier version (illustror 27).
repairing the creative cloud itself.
turning off background file saving as suggested.
Things that worked:
saving to cloud
saving the exact same files on other laptop with same fonts (both with same and different versions of Illustrator).
outlining all font layers
Notes:
I am saving to my local…
1 vote -
Training videos do not open
I have just started to use AI and I want to watch every training video which is provided. Unfortunately, when I click any of them, just blank page comes and I cannot do anything else.
1 vote -
Illustrator crashes if you search in the file explorer to relink/change image
Windows 10 Pro (22H2)
Illustrator 28.0 (64 bit)When you try to relink/change an image you get the file explorer window.
Then you click on the search box and it freezes, only option is to cancel and return to Illustrator, but the program is frozen and the only solution is to kill it via the Task Manager.1 vote -
Grey Work Area (unresponsive)
I'm on a 2020 Dell XPS 15
Tried Versions 27, 27.4, 28 and most recent of Illustrator.
Only started having this issue within the past month.
All other Adobe products are working perfectly fine.When attempting to open any existing document, the work area briefly flashes with the document before turning into a blank grey screen. I can't click on anything in the work area, but the tools can all be selected. The mouse icon doesn't change from the windows white mouse icon to the larger black Adobe mouse icon, so it seems like the work area isn't functioning at…
1 vote -
Measure tool does not work at all
The Measure tool does not work!
Ctrl+X and place it in the same position (Ctrl+F does not work all the time)1 vote -
Can't Switch Between Documents / Windows
Having multiple documents open - sometimes I can switch between them with a quick Alt-Tab, but mostly I get the error sound (Windows).
Using Alt-Tab or using the mouse has the same results.
On occasion I can switch documents, but that's usually one out of ten attempts.
This only happens with Illustrator documents/windows - so if I tab over to another program there isn't an issue.
1 vote -
Dragging Pallets from monitors with different magnifications causes problems
I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).
The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but…
1 vote -
1 vote
-
Tool window won't update content when clicking on a different tab
This bugs seems to come on after a while of everything working normally.
I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.
For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.
See video.
This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.
I…
1 vote -
Freezing when copying object
Whenever I copy or cut an object (shapes, mostly) Illustrator freezes. Sometimes for 30+ seconds.
Windows 10. 32GB memory. It only started doing this a few months back, and it's getting worse.
1 vote
- Don't see your idea?