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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8141 results found

  1. Macのスクリーンタイムでの利用時間カウントが正常でない

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン:
      Mac OS 13.6.4(22G513)
      Illustrator 29.3.1

    2. 問題が発生したときに実行していた手順:
      アプリを起動した状態で、Macをスリープした状態(操作は行っていない)

    3. 想定していた結果:
      Macのスクリーンタイムでは、Illustratorの使用時間がカウントされない

    4. 実際の結果
      スリープしている時間も、ずっとIllustratorを操作した時間としてカウントされている
      (添付画像はある日のスクリーンタイムのスクリーンショットです。
       深夜2時から朝の11時にかけて、スリープ状態でしたが、Illustratorを操作したことになっています。
       1度きりの発生ではなく、毎回このような状態になっています。)

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  2. Inconsistent stroke value

    It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.

    1 vote

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    4 comments  ·  Strokes  ·  Admin →
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  3. Text converting to outlines when exporting and/or saving as SVG in Illustrator 2025

    Text is getting converted to outlines when exporting and/or saving as SVG in Illustrator 2025, even though I am NOT selecting that option. This is bad for SEO and accessibility and needs to be fixed asap.

    1 vote

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  4. Bitmap (1-Bit) Image downsampled to 300 dpi in PDF Export - スリープさせるとレインボーカーソル化

    MacBookPro OS 13.6.4
    Illustrator 29.3.1

    Illustratorを起動したまま、画面を(物理的に)閉じると、次画面を開いた時にIllustratorがレインボーカーソルのまま動かなくなります。毎回強制終了して再度起動しています。
    ブラウザなどの他のアプリケーションはレインボーカーソル化しません。

    Illustratorを28にしていた頃は起こらなかったです。

    1 vote

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    Under Review  ·  1 comment  ·  Launch  ·  Admin →
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  5. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and…

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  6. Bug - Variable Concept fonts do not show on screen or in output

    Mac OS 15.3.2
    Illustrator 28.4.5
    Plugins: Esko DeskPack Essentials 24.07; extensis Connect Fonts 27.0.0

    Variable Concept fonts do not show. The text box is visible when I change to View Outlines. I can select the text lines and see the colour and font information; the text does not appear on screen or in output. Our only solution is to quit Illustrator and restart. This seems to fix the view issues, but we now have to quit/restart multiple times per day.

    1 vote

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  7. Error Illustrator no encuentra los archivos enlazados

    Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.

    1 vote

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  8. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

    1 vote

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  9. Resizing problem

    Not able to resize the image

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  10. The app is hard to open, and took 20 minutes

    The app is very hard to open. It took me 20 minutes to open. But when opened, I cant even make a new file because its not responding. When I open a saved ai files, its not opening just keep on reading the file. Also I already updated the app, restarted my pc several times but still not working. its really frustrating .......

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Snap to point no longer works after update

    Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  12. new file - sheet sizes and templates don't load

    when I open new document, I used to be able to select a sheet size from an existing set. it was a history of recency used templates and other suggestions. now there is nothing that shows up, and in order to make new document I've been needing to open an old document, erase everything and save it down as a new document.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  13. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

    1 vote

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  14. Layers palette filter grabs focus when pressing Ctrl-C

    Pressing Ctrl-C to copy something activates the focus on the filter field in the Layers palette. Using keyboard shortcuts becomes a landmine when this happens because you can inadvertently turn off layers or, in some cases, slow Illustrator way down by pasting SVG data into the field (Ctrl-V often follows pressing Ctrl-C). When the latter happens, Illustrator tries to filter by the text in the field, and it can take quite a while sometimes to regain focus enough to clear out the field. More often than not, however, I have to force quit and restart.

    A potential side effect of…

    1 vote

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  15. 1 vote

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  16. White words invisible on export

    There is a bug after I import the file form InDesign. I have some words on a sheet made in InDesign, then save it as PDF, then import to Illustrator, and then the bug is coming — if i create new words in Illustrator and use the Eyedropper to click the words on the sheet to change the color to White, and export as JPG, the words won't be show up, but black color would.

    0 votes

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  17. 3D Effects dithering in Illustrator for MacOS

    I'm noticing in Illustrator version 29.3.1 in MacOS Sequoia 15.3.1 a graphics problem and dithering of objects that have a 3D effect applied. Specifically, I'm using the 'Inflate' effect and am seeing objects sometimes as dithered or pixelated and others that are smooth and normal. I can temporarily smooth the dither if I move the object on the screen, but then other objects with the same effect can have dithers. I'm using a MacBook ProM4 with 48GB and also two 4K 32" monitors. If I move the Illustrator window to another screen, the dithering still remains on some objects unless…

    1 vote

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  18. Reflect tool should mirror path direction as well

    When Reflecting (mirroring, flipping) Paths with a non non uniform Stroke Widths, the result is not correct, since the Path direction is not reversed. (see screenshot)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  19. Drawing a straight line with the Pencil tool with Shift held crashes Illustrator

    The program constantly turns off on its own when drawing a straight line using the Shift + Pencil (N) combination.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  20. Random inverted Movement lock during Wacom Cintiq Pen and mouse usage

    I haven't used AI in awhile. I updated it today from CC. I'm on Windows 11 with a Cintiq 24. When I go to move an object or shift my workspace view, the pen motion or mouse motion will lock and invert. I won't be able to access any menu items. I was in task manager as I reproduced this. Doesn't look like it affects memory too much. Just trying to figure out if this is a bug or new setting.

    1 vote

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