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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. 保存時のエラー

    保存をする時、画面が出きっていない状態で次の動作を押すと必ずエラ〜メッセージが出る。例えば別名保存（コマンド+シフト+S）を実行し、まだ画面に保存先などの指名画面が出ていないうちに、デスクトップ（コマンドD）を押すとエラーになる。

    もう一つ
    保存形式を選んだ後に保存先のフォルダを選ぼうとするとそのフォルダ名が保存ファイル名に勝手になってしまう。

    1 vote
    Completed (Comments Open)  ·  0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  2. Pen Tool: Close path Changes Handles

    Mac Mojave 10.14.6
    Illustrator 25.4.1

    When drawing with the pen tool, closing paths changes the initial path/handles drawn. This occurs every time the initial point plotted is a "click and drag."

    I tried to upload a screen recording (.mov) but it won't let me.

    1 vote
    Resolved (Comments Open)  ·  4 comments  ·  Tools  ·  Admin →
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  3. Can't Type on Text Tool

    Whenever I click on the Text tool and i type a word. it doesn't show. But I see what i type on the layers folder. But the actual artboard it doesn't showup

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  4. Imported SVG: y coordinate of coordinate space translation is ignored

    In Illustrator 24.3.2, if I import an SVG file with the instruction
    transform=“translate(x y)”
    the y value reverts to zero when Illustrator displays the artwork.
    This appears to be fixed in version 25.4.1, however I am working with a critical, multi-user workflow, where we are not yet ready to advance to that version...

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  5. Illustrator free transform bug.

    When I go to use free transform and I want to resize an object, it switches to rotate instead of resize.

    Compounding this I can be near the object but not close to the transform anchors and it will still register me as click the transform anchor.

    Frustrating as .

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  6. very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the tim

    very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the times become really long.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  7. Close file when saving as a .PDF

    Close file when saving as a .PDF

    This has been a HUGE problem since you guys changed the way Illustrator handles file saves.
    When you Save As... and save as .pdf the .pdf file remains open and editable. Which if you are in a fast paced environment and forget to close that 'New' file, you are editing a PDF and when you close it out and try to reopen you are now faced with a non-editable Illustrator file (especially if you unselect illustrator compatiblity).

    I have lost DAYS of work doing that one simple task, just so I could email…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  8. when ai is crashed the autosave doesn't work as it should, its disabled all da time!

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  9. Info not showing coordinates when setting Ruler Origin

    When setting the Ruler Origin, the Info palette is dead, not showing the coordinates of the tool.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  10. crashes opening .ai files

    AI worked fine on Saturday (25 Sep), today the same files crash the program. Update over the weekend? Can AI stop pushing updates that turn the program into a brick? In Alaska, we don't have unlimited bandwidth, we have to pay everytime I am forced to uninstall and redownload/re-install adobe programs for BAD updates. Why do we pay you to be in a constant beta?

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  11. Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.

    MacOS 11.3.1
    MacBook Pro 13 Inch M1 2020
    Illustrator 25.4.1

    Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.

    • Switching off GPU acceleration does not make anything better.
    • Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  12. The GPU preview renderer glitches out on distortion meshes when the canvas is rotated.

    See title, really. It might just be on distortion meshes inside of clipping masks; that's where I found it and I didn't bother checking for any further details.

    1 vote
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. 横向き棒グラフツールの数値の座標軸の変更

    １．お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

    Windows 10 　25.3.1

    ２．問題が発生したときに実行していた手順

    横向き棒グラフツールの数値の座標軸を変更して
    最大値５００,０００　間隔を７にする

    ３．想定していた結果

    最大値と間隔が正常に表示される

    ４．実際の結果

    最大値の数値と目盛りが表示されない

    ５. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
    コミュニティで質問し、回答をいただきました。
    こちらをご覧になってください。

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?
    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
    間隔が「7」の場合にのみ発生するようです。
    （最大値が「500000」以上で発生しやすいようです）

    今後、さらに検証を進めてまいります。
    開発に進展がありましたら、こちらでご報告させていただきます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  14. Masking/clipping a sprayed Symbol Set drops performance

    Was working with spraying symbols to create a pattern, and then masking it. Symbol spraying etc, work great, until you mask them (transparency mask or clipping mask) after which any editing of symbols grinds to a halt.

    Even after unmasking, the symbols still cannot be quickly edited.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  15. Moving a path to an invisible group still enables me to edit with Blob Brush

    I was painting a path with the Blob brush, then I decided to paint a new path on top of the other one and I didn't want to join with the original, so I moved the original to an invisible group and proceeded to paint the new path. For my surprise the original in the invisible group joined with the new path, I don't see this like a feature.

    1 vote
    1 comment  ·  Brushes  ·  Admin →
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  16. Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes

    iMac (Retina 5K, 27 inch, 2020)
    3.6 GHz 10-core Intel Core i9
    72GB Ram
    GPU: AMD Radeon Pro 5700 XT 16GB
    Mac OS Catalina 10.15.7/ Big Sur 11.5.2

    My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb +…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  17. separation preview isnt working with eps files with the new update

    I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  18. Helpx practice files not loading in Ai

    I am trying to go through a helpx tutorial to learn illustrator. I downloaded the practice file on helpx but am getting an error when trying to open it in illustrator.

    1 vote
    0 comments  ·  Learning and Help  ·  Admin →
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  19. [BUG] .PNGs displaying as though they have a drop shadow

    .png files are displaying as though a drop shadow has been added to them - files display correctly in Photoshop. Document I've been working in is CMYK.

    Windows 10 Enterprise
    Illustrator 25.4.1

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  20. Libraries Not Displaying

    1 vote
    1 comment  ·  Cloud, Libraries  ·  Admin →
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