8370 results found

1. Crashes all the time. Loosing hours of work because of your faulty app

   The ******* piece of **** app crashes all the time and doesn't save on a Macbook Pro M1 w/16Gb. EVERY ******* TIME YOUR PIECE OF ************* **** BLOATWARE CRASHES YOU ******* *********** MOTHER ******* STUPID *** EXCUSES OF HUMAN BEINGS. ******** *****. **, **, *****!

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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2. 2026 Version is working horribly. What should I do?

   2026 Version is working horribly. What should I do?

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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3. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in e.g. InDesign, you get an old version)!

   Steps (as far as I can gather):

   1. An Illustrator file has been opened in Illustrator 29.8.2.
   2. The illustrator file has been saved (File > Save) - likely a couple of times - then closed.

   Result: AI file with outdated version in the embedded PDF. All other apps show the wrong version.

   To fix it, all we have to do is re-save the file, and then it works. So it's not consistent, and hard to reproduce.

   At least during this last occurence, the user was working from home via VPN, so the network connection was a bit slower than usual if that matters. The Illustrator preferences for saving should be the default settings (attached screenshot). I believe the setting for "slow networks" does so that Illustrator saves the file locally before transferring it, so network speed shouldn't affect the result?

   Since it has happened at least a few times, we now have to manually check every time we save a file if it is actually properly saved (by checking it in InDesign/FrameMaker/etc. to verify the latest changes are included). Not good.

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Releasing Shift when resizing an area type with Alt+Shift (but still holding Alt) makes the text jump

   Take a look at the GIF attached.
   Here are the steps:
   1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
   2. Hold Alt + Shift to proportionally resize the area from its center
   3. Change your mind!
   4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

   Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

   The faster you move the mouse — the larger is the gap.
   When released, the text jumps into the position of the bounding box frame (that is not where it gets rendered).

   Take a look at the GIF attached.
   Here are the steps:
   1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
   2. Hold Alt + Shift to proportionally resize the area from its center
   3. Change your mind!
   4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

   Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

   The faster you move the mouse — the larger is the gap.… more

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Selection reset after expand dynamic symbol

   In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:

   1. Create a dynamic symbol in a document and place its instances.
   2. Save the file.
   3. Reopen the file.
   4. Try to expand the dynamic symbol instances.

   Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances that were present before the last save. This is a strange bug, and the loss of selection after expanding, in particular, makes it impossible to automate certain tasks with symbols using scripts.

   Environment: macOS, Windows 10, Adobe Illustrator various versions 2019-2025

   In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:

   1. Create a dynamic symbol in a document and place its instances.
   2. Save the file.
   3. Reopen the file.
   4. Try to expand the dynamic symbol instances.

   Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances… more

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   0 comments  ·  Symbols  ·  Delete…  ·  Admin →
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6. Spotlight search breaks when Illustrator is open on macOS 26

   • Operating System:
     macOS Tahoe 26 – MacBook Air M2

   • Illustrator Version:
     Tested on 2024 release and 2025 release (latest)

   • Steps to Reproduce:
     Start macOS.
     Launch Adobe Illustrator (either 2024 or 2025 version).
     Attempt to search for any file or folder using Spotlight.
     Observe that Spotlight shows no results.
     Perform a full Quit of Illustrator.
     Try Spotlight search again.

   • Expected Result:
     Spotlight should function normally and display search results even while Illustrator is running.

   • Actual Result:
     Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

   • Additional Note:
     Apple has reviewed this issue and marked Spotlight as “working as designed”, which strongly suggests the conflict originates from Illustrator’s side and needs to be addressed within the application.

   • Operating System:
     macOS Tahoe 26 – MacBook Air M2

   • Illustrator Version:
     Tested on 2024 release and 2025 release (latest)

   • Steps to Reproduce:
     Start macOS.
     Launch Adobe Illustrator (either 2024 or 2025 version).
     Attempt to search for any file or folder using Spotlight.
     Observe that Spotlight shows no results.
     Perform a full Quit of Illustrator.
     Try Spotlight search again.

   • Expected Result:
     Spotlight should function normally and display search results even while Illustrator is running.

   • Actual Result:
     Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

   • Additional Note:
     Apple has reviewed this issue and… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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7. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

   While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

   The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

   I attempted standard troubleshooting steps, including restarting the application and computer, but the problem remained. This level of unresponsiveness made it nearly impossible to work effectively in Illustrator.

   Adobe Illustrator Version 29.8.1
   Windows 11 Enterprise Version 23H2
   RAM 32 GB
   CPU: 13th Gen Intel(R) Core(TM) i7-13800H 2.50 GHz

   While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

   The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

   I attempted standard troubleshooting steps, including… more

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   7 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue has been fixed in the latest Beta version, 30.8.28.

   Please check to see if the issue has been resolved.

8. Garbled names in menu in Ukrainian UI language, missing commands

   Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. フォントの表示がおかしい

   本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている（数値は0なのに）。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
   ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。

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   Resolved (Comments Open)  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. The Default File Location option (local or cloud) is missing in Preferences > File Handling

    Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

    At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.

    We, however, can toggle it with a script, with a single line:
    app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);

    or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
    /AdobeSaveAsCloudDocumentPreference 0

    So the option exists, it just doesn’t get exposed.
    I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.

    Here’s a discussion at forums about this:
    https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982

    Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

    At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can… more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Large images scaled down too much (with resolution larger than 7200 ppi) become immovable

    I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

    Things I've tried:
    - Checked for update
    - Restarted my computer
    - Restarted Illy
    - Restarted Illy while pressing shift-options-command
    - moved the file to my desktop (off of external drive)
    - cleared storage, incase my scratch disk was getting full

    None of these have helped.

    I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.

    Things I've tried:
    - Checked for update
    - Restarted my computer
    - Restarted Illy
    - Restarted Illy while pressing shift-options-command
    - moved the file to my desktop (off of external drive)
    - cleared… more

    4 votes

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    12 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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12. SVGオプション「文字：アウトラインに変換」の不具合

    バージョン：
    2024(28.7.9)、2025(29.7.1) で発生を確認。
    2023(27.9.6)では問題は起こらない。

    再現手順：
    ・テキストを含むアートワークを作成
    ・別名で保存：SVG(svg) を選択
    ・SVGオプションダイアログ内で以下の項目を設定
    文字：アウトラインに変換
    「Illustratorの編集機能を保持」にチェック

    結果：
    警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
    保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
    SVGデータ領域のテキストはアウトラインに変換されていない。

    望まれる結果：
    警告が表示されない。
    Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

    ----Translation----
    It may differ from the actual terminology. Sorry.

    Defective version of SVG option:
    2024 (28.7.9), 2025 (29.7.1).
    not be reproduced in 2023 (27.9.6).

    Reproduction procedure:
    ・Create artwork containing text
    ・Save as: SVG(svg)
    ・Set the following items in the SVG option dialog
    Characters: Convert to outline
    Check the checkbox "Retain the editing function of Illustrator"

    Results:
    A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
    When you open a saved SVG file in Illustrator, all text is converted to outline,
    and The text of the SVG data area is not converted to an outline.

    Desired result:
    Warning is not displayed.
    When opened in Illustrator, there is an editable text object,
    and there is text converted to an outline in the SVG data area.

    バージョン：
    2024(28.7.9)、2025(29.7.1) で発生を確認。
    2023(27.9.6)では問題は起こらない。

    再現手順：
    ・テキストを含むアートワークを作成
    ・別名で保存：SVG(svg) を選択
    ・SVGオプションダイアログ内で以下の項目を設定
    文字：アウトラインに変換
    「Illustratorの編集機能を保持」にチェック

    結果：
    警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
    保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
    SVGデータ領域のテキストはアウトラインに変換されていない。

    望まれる結果：
    警告が表示されない。
    Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

    ----Translation----
    It may differ from the actual terminology. Sorry.

    Defective version of SVG option:
    2024 (28.7.9), 2025 (29.7.1).
    not be reproduced in 2023 (27.9.6).

    Reproduction procedure:
    ・Create artwork containing text
    ・Save as: SVG(svg)
    ・Set the following items in the SVG option dialog
    Characters: Convert to outline
    Check the checkbox "Retain the editing function of Illustrator"

    Results:
    A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
    When you open a saved SVG file… more

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    9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

13. Properties panel fields don’t accept numeric input until focus resets (MacBook Pro, Illustrator 2025, macOS Sequoia 15.5)

    On my MacBook Pro (2023) running macOS Sequoia 15.5 with Illustrator 2025, I’m running into a recurring focus bug in the Properties panel numeric fields (Width, Height, Stroke Weight, etc.).

    Steps to reproduce:
    1. Select an object.
    2. Click once in the Width (W) or Height (H) field in the Properties panel.
    • The field highlights, but no blinking text cursor appears.
    3. Attempt to type a number.
    • Input is ignored — Illustrator interprets the keystrokes as shortcuts instead of text.
    4. Workaround:
    • Open the Transform panel (Window > Transform) and type numbers there.
    • After doing this, the Properties panel fields suddenly allow input again (cursor blinks and numbers can be typed).

    Expected result:
    Clicking into a Properties panel numeric field should always place the text cursor and accept number input.

    Actual result:
    Single-clicking sometimes only highlights the field without giving text focus, preventing numbers from being entered.

    System details:
    • MacBook Pro 2023
    • macOS Sequoia 15.5
    • Illustrator 2025 (please see About Illustrator for exact build/version)

    Impact:
    This slows down workflow significantly when adjusting object dimensions, since numeric entry is inconsistent and requires panel switching as a workaround.

    On my MacBook Pro (2023) running macOS Sequoia 15.5 with Illustrator 2025, I’m running into a recurring focus bug in the Properties panel numeric fields (Width, Height, Stroke Weight, etc.).

    Steps to reproduce:
    1. Select an object.
    2. Click once in the Width (W) or Height (H) field in the Properties panel.
    • The field highlights, but no blinking text cursor appears.
    3. Attempt to type a number.
    • Input is ignored — Illustrator interprets the keystrokes as shortcuts instead of text.
    4. Workaround:
    • Open the Transform panel (Window > Transform) and type numbers there.
    • After doing this,… more

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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14. Bug - Cannot access Hands on tutorials

    I was doing the hands on tutorials and then I loaded into the app and the section for them was gone in my tutorials tab. I found the webpage online that allows me to launch hands on tutorials from browser https://www.adobe.com/learn/illustrator?tutorialType=inApp&learnIn=1 and it leads to the screenshot provided. I would love to be able to continue doing the hands on tutorials. I ensured that I have no VPN installed, I updated graphics drivers, and reinstalled Illustrator to no avail.

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    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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15. Recent colors become None when Global or Spot Colors are used

    Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
    Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
    The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
    When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors, you get a warning about a Missing Profile (which is not true) when you create or open a file while the Global (or Spot) Colors are still in the Recent Colors (they are available across documents). If you click OK the file opens, just as it would with the warnings off. The warning will not show again during the current session. But if you click Cancel (as many times as the number of Global/Spot Colors that you have in your Recent Colors). The file will open with the recent Global/Spot Colors converted to None.

    Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
    Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
    The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
    When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors,… more

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

16. Symbol not following the artwork to move when moving, after update

    I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

    When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

    Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

    Thank you for your support.

    I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

    When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

    Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

    Thank you for… more

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    4 votes

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    8 comments  ·  Symbols  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    Fix available in prerelease build now - version 29.8

    To be rolled out in general build soon.

17. PARM error with Bounding Box or Free Transform when scaling an image

    I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...

    Any good ideas how to fix?

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    4 votes

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    Need More Info  ·  4 comments  ·  Layers  ·  Delete…  ·  Admin →
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18. Gradient does not rotate with object when using corner handles (manual transform)

    When an object with a gradient is rotated manually using the bounding box (corner handles), the gradient does not rotate with the object.
    However, using the Rotate tool or Object > Transform > Rotate results in correct gradient behavior.

    This silent inconsistency leads to invisible errors in print output — especially in professional workflows.

    🧪 The bug was tested on multiple Illustrator versions, macOS and Windows, fresh installs, and clean preference files. It is reproducible.

    🔗 Forum discussion with video + .ai file proof:
    https://community.adobe.com/t5/illustrator-discussions/gradient-not-rotating-with-object-during-manual-rotation-caused-an-88-000-try-print-job-loss/m-p/15408772

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    4 votes

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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19. Baseline Shift units change to points when Language Options gets changed to East Asian

    For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.

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    4 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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