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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7716 results found

  1. "Corner" anchor points become smooth when joining active Curvature Tool line

    Create a line that contains a corner (any tool).
    Begin drawing a second line with the Curvature Tool.
    As part of your new Curvature Tool line, click either end of the first line.

    This causes a conversion of corner points to smooth points.

    I posted this issue on stack exchange (see link below) and was told this was a bug. It certainly wouldn't make sense as a feature, so that seems like a legitimate conclusion.

    https://graphicdesign.stackexchange.com/questions/156115/curvature-tool-questions

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  2. N and M-spaces ruin tabstops

    When m or n spaces are in a text, positioning with tab stops is off.
    Tabletops only work correctly with normal spaces

    3 votes

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  3. Mising Anchor Points not sure why

    I am running the latest version of Illustrator CC from my Windows 10 PC. It is a project that I have been working on, both my computer and on my Ipad. I don't know if it is that I recently added materials from Substance on the computer, used the 3D options, then went to make changes on the Ipad later on, but now opening the document on the computer again, I am not getting any anchor points when using the direct selection tool. I checked all my preferences, then I opened a file saved to my computer, and the anchor…

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  4. Stroke visible across all assets in a layer

    Stroke lines are visible throughout the layer despite being aligned behind all objects. Have tried relentlessly to fix this issue - unsure how to proceed.

    3 votes

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    3 comments  ·  Strokes  ·  Admin →
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  5. Cannot Successfully Get Into Project

    AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…

    3 votes

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  6. Artboard units still not working (illustrator 26.0.2)

    Artboard units are stuck to pt, when it is supposed to be pixels set in preferences.

    It's so basic, yet buggy. Artboards units are broken for several illustrator versions now, despite the claim of Adobe to have "fixed this problem in the new updated version of Illustrator"...

    3 votes

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  7. オブジェクトの寸法数値の表示がおかしい

    イラストレーター2021の長方形ツールで数値入力して四角形を作成し、四角形の寸法数値を確認したところ、ウィンドウ上部に表示された数値と、変形ウィンドウ内に表示された数値が異なる。
    どちらの数値が正しい?

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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    Illustrator 製品フィードバックへご協力いただきありがとうございます。


    環境設定の「プレビュー境界を使用」のオンオフの違いということで、こちらは完了とさせていただきます。


    よろしくお願いいたします。


    Illustrator チーム

  8. Creating a new swatch group from selection adds swatches that aren't used anywhere.

    At the end of a project, I like to select everything on an artboard and create a swatch group with "Convert Process to Global" checked in order to clean up my swatches and make final global tweaks to color.

    Often a handful of swatches will be added that aren't apparently used anywhere. I can verify this by selecting the swatch as a fill or stroke, then choosing Select > Same Fill (or Stroke) color. Nothing will be selected for either option. So is this a glitch, or how else can I find and delete the source of the swatch?

    3 votes

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  9. PDFの書き出しでアピアランスが正しく表示されない

    書き出し>スクリーン用に書き出しでPDFを選択すると、アピアランスで設定した色が正しい表示で書き出しされません。

    3 votes

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただきました内容のにつきまして、検証のため、以下の追加情報をお願いいたします。


    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順
    3. 想定していた結果
    4. 実際の結果
    5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。


    お手数をおかけいたしますが、ご協力のほどよろしくお願いいたします。


    Illustrator チーム


  10. Can't Print the Illustration. Color management settings are inconsistent.

    Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.

    OS: Windows 10 Pro
    Adobe Illustrator Version: 26.0.3

    3 votes

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    1 comment  ·  Print  ·  Admin →
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  11. Visual breakdown bug when zoomed in < 30000%

    In keyline and normal view, when zooming in very close, the image breaks down. This didn't happen in previous versions. The first attached image shows the image correctly, with zoom at 12750%. The second attachment shows the image 'broken down' when zoomed in further. The multitude of diagonal lines shouldn't be there (these increase when panning) and the selected line (that I'm trying to work on) should be a complete line, not an endpoint. This bug makes detailed work very difficult.
    PC Windows 10 Home 64-bit v.21H2
    Illustrator 26.0.3 (64bit)

    3 votes

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  12. Cannot move artwork with artboard

    Artwork only moves with artboard when duplicate action is used. Nothing in layers or in file is locked.

    3 votes

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  13. eyedropper tool in recolor artwork not available

    In the Recolor Artwork panel, there is no eyedropper tool at the top. There is only the word "Reset". Why is this happening?

    3 votes

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  14. Illustrator 26.0.2 freezes, then crashes

    Working on line drawings, Illustrator freezes and displays either a dark screen or many lines of the same part of the UI (like freeze-frame), then goes black and crashes.

    The good news is that the auto-recover feature works (if I don't use Windows' End Task feature)

    3 votes

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    1 comment  ·  Admin →
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  15. Document won't save

    Hi there.
    I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???

    3 votes

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    The problem got solved by resaving the original document and no longer can be reproduced.

    If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.

  16. Using Illustrator “Paste In Front” creates a Find window on the Desktop

    Hi;
    I have recently begun having a paste in front (⌘F) issue in AI 2020.

    For DECADES I have been able to select an item and copy (⌘C) then paste in front (⌘F) to create a copy of the selection exactly on top that I can then step/move as needed.
    I have been doing this in the Illustrator 2020 application for years.

    Now when I’m in Illustrator and I hit the paste in front (⌘F), it takes me directly to the desktop and creates a Find window. (And Does Not Paste In Front!)

    I can use “Paste In Front” in…

    3 votes

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  17. Export for screens importing to After Effects as the same image

    When exporting for screens the artboards save out as separate files and in Photoshop and everywhere else appear as they should, however even importing to After Effects they all appear as the same file. If I re-save them in Photoshop it fixes the problem but is a hassle for something I need to do on a regular basis. This has been the case for several years and different versions of Illustrator on different computers.

    3 votes

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  18. Marquee selects empty layers

    We are using a document template with nested layers (i.e. all layers are in correct order and properly named before drawing starts)
    Marqueeing objects unfortunately selects some empty layers besides those that lead to the artwork. The document info displays the selection correctly, and the attribute panel reports differing notes.

    3 votes

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    3 comments  ·  Layers  ·  Admin →
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  19. Fehlendes abspeicher neuer farbfelder

    Kann keine neuen Farbfelder abspeichern, geschweige denn sie in der Bibliothek unterzubringen, noch die Standardfarben zu löschen… Wäre schön wenn man das über ein plussymbol hinbekommen könnte… plus neuen Farbenamen als Kategorie in die man die neuen Farbfelder speichern kann und beim antippen der Kategorie die Möglichkeit in Bibliothek zu speichern…

    3 votes

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  20. Long ligature name causes AI crash

    I am a beta user of Font Awesome 6 and extensively use its desktop fonts with ligatures.

    Any attempt to produce the ligature made by the string starfighter-twin-ion-engine-advanced will crash AI (26.0.2, macOS Big Sur). I believe this is a length of ligature issue as other ligatures from this typeface family are unaffected, including starfighter-twin-ion-engine, and the alias of starfighter-alt-advanced works. (Perhaps ligatures of 32 or more characters?) I was able to reproduce this twice with the aforementioned ligature and again with down-left-and-up-right-to-center (32 chars). It does not occur in Photoshop, so it is an Ai problem, not a font…

    3 votes

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