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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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398 results found

  1. Message d'erreur à la création d'un motif dans illustrator

    Wacom sous windows
    Illustrator v29.7.1

    Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
    Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
    Merci beaucoup

    1 vote

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  2. I can't delete or merge swatches.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch,…

    1 vote

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  3. Issue saving document on hard drive after creating a pattern swatch, file won't save or AI crashes. Cloud document saves fine!

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my…

    1 vote

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  4. In "recolor artwork" when I select a "user defined" color palette, it lets me chose it, but will not use those colors.

    In "recolor artwork", when I select a "user defined" color palette, it lets me chose that palette, but will not use those colors in the recoloring options. For instance, I can select the color palette, but when I go to randomly change the color order, it does not use those colors, it only uses the colors that are already in the artwork.

    In previous versions, once I selected the "user defined" colors, that selection of swatch colors would appear in the "Swatch group" side panel. That no longer happens. And as stated before, just doesn't work in general.

    1 vote

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  5. Illustrator Paths Automatically Filled Black Despite No Color Selection

    In the past few days Illustrator has given me trouble: as you can see in the picture i get a black filling on any path I create even if no color is selected!

    I have just uninstalled and re-downloaded the illustrator app from my creative cloud (version 29.3.1) but it didn't solve the problem.

    I can't work this way.
    Any suggestions?

    1 vote

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  6. Symbol swatches on network drives won't stay persistent

    We store our color and symbol swatches on a network drive. If we set our color swatches to be persistent, they automatically load whenever we restart Illustrator. This is not the case with symbol swatches. We have to reload manually every time. We expect them to operate the same way as color swatches. Please fix. Running Win 10/11 and the latest Illustrator.

    1 vote

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  7. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

    1 vote

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  8. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote

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  9. "Swap fill and stroke" results

    "Drop fill and stroke" results in faint, miscolored strokes. This problem only began today, 9 February 2025.

    1 vote

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  10. 透明の値を変更してもENTERを押さないと見た目が反映されない

    Mac OS 14.2.1
    Illustrator 29.1

    透明の値を変更してもENTERを押さないと見た目が反映されません。
    古いバージョン2023までは反映されていました。

    1 vote

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  11. Can't drag color into swatch panel

    I can't seem to drag the the color I am using into the swatches like i used to. Nothing happens.

    1 vote

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  12. When I deselect object whilst inputting CMYK colour values colour changes

    When I deselect object whilst inputting CMYK colour values, the colour of the object changes, i.e. values suddenly change to other values. Mac OS Ventura 13.7.1 (22H221). Adobe Illusrator 2025 29.0.1

    1 vote

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  13. Spot colors converting to Magenta when saving .PDF files

    We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
    If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.

    1 vote

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  14. Generated Pattern Glitch in 28.6

    In the newest release of Adobe Illustrator (28.6), when I use the generated pattern feature, the pattern does not match up along the edges (does not create a seamless pattern). When I switch back to the previous version, I do not have this issue.

    1 vote

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  15. Recolor Artwork tool broken

    Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
    1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
    2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
    I have tried closing the program and restarting program,…

    1 vote

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  16. Pattern shifts when opening a SVG file

    When I try to open an SVG file with patterns, they seem to randomly shift. It might be an issue with the origin point, but I'm not sure. When I open the SVG file in Inkscape or an internet browser, everything appears fine. However, in Illustrator, the patterns always shift regardless of the settings and preferences.

    1 vote

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  17. Converted text won't change color. Eyedropper nor manual change not working (even though "fill" panel picks it up)

    I tried resetting everything, and updated Illustrator, which didn't help. Then I installed the new one and told it to remove old versions. So I now have the new illustrator 2024, and eyedropper still doesn't work. Exact same bug between versions of illustrator.

    Note, it seems to specifically be happening with text, even after changed to outlines.

    I saw a release note that this had been fixed yesterday, but I am having the issue right now, with the brand new install.

    Macbook Pro Sonoma 14.3.1

    1 vote

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  18. CMYK colours are shown wrong

    macOs Big Sur 11.3.1
    adobe illustrator 25.3.1 (desktop)

    I've been working on a CMYK document and the colours don't look like the colours from CMYK palette. How can I fix this?

    1 vote

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  19. パターン作成時に幅と高さに0.0001mmの誤差

    基準点を中心にした状態でパターンを作成する際に、パターンオプションの幅と高さに0.0001mmの誤差が発生します。縦横比維持の選択を解除し数字を均一にしても、「オブジェクトにタイルサイズを合わせる」などの項目を選択することにより、また0.0001㎜の誤差が発生します。
    尚、基準点を左上にしているときは、このような誤差は発生しない。

    1 vote

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  20. Fill opacity, rgba color results in no color

    Released Version of Illustrator (28.0)
    Problem Description:
    I can change the opacity of an element fill using fill-opacity attribute or by adding the fill like this: fill="rgba(12, 12, 12, 0.5)". But seems rgba color is not recognizable by AI, we see such element as black. If we save this as svg (save as -> svg), we can see that such elements do not have color at all, that why we see them as black.
    Workaround: To avoid it we can use fill-opacity instead of rgba. But then, if we save such svg in the way like file -> export ->…

    1 vote

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