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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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976 results found

  1. Some shortcut keys is not working well

    Some of the shortcut keys is not working well when drag file from computer to illustrator.

    3 votes

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  2. Hitting Enter/Return to confirm after modifying values (Stroke, Opacity, Etc) in the Top Toolbar Opens a Move Dialog Box Instead

    When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)

    If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.

    After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is…

    3 votes

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  3. Behavior of buttons in the character panel when automatically converted to an icon panel

    I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.

    1. Check "Automatically turn into icon panel" in the User Interface preferences.
    2. Click the ♥ button in the character panel or the scroll bar when selecting a font.
    3. The character panel closes.
    • This issue did not occur up to version 29 of Ai.
    2 votes

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  4. File New dialog is invisible with two monitors

    When i click the "New" button in the homepage, the window that has all the settings to create a new document is invisible, it doesn't appear, but the arrow of my mouse shows me that it can interact with the window, but it doesn't show. I use another monitor and i have found online that illustrator tends to have bugs while having a second monitor.

    Illustrator V 30.0
    Asus ProArt p16

    2 votes

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  5. 2 votes

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  6. Every in-app window is crashing

    All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.

    2 votes

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  7. Info panel is too wide

    The Info panel is forcing the other panels bigger when others are being connected. despite smallest UI chosen in User Interface.

    2 votes

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  8. schriftmenü

    Die Schriftart lässt sich im Schriftenmenü zwar anklicken, wird aber nicht geändert.

    2 votes

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  9. Swatch panel and gradient panel won't open at the same time. Can't change color of gradients.

    Just upgraded to Illustrator 30.0 and now the swatch panel and gradient panel won't open at the same time. Can't change color of gradients. I've tried resizing, stretching... everything. This wasn't a problem until the upgrade to 30.0.

    2 votes

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  10. Once you start typing a font name in the Font Browser the scroll wheel stops working

    Once you start typing a font name in the Font Browser the scroll wheel stops working.
    Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.

    Arrow keys still work.

    2 votes

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  11. Values in W / H fields in Transform dropdown from Control don’t get updated while editing another field with Constrain Proportions enabled

    When editing an object, click in the Height or Width input box and use the arrow keys on the keyboard to decrease the value. When changing one value (e.g. height), the other value is not updated. You must exit the window and return to it to see the value.

    2 votes

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  12. Variables Panel columns don't resize

    Variables Panel interface columns don't move in case variables names are long. This is a problem that is still not fixed. I know that it worked in old version of illustrator CS2 and CS3 you can modify the columns in de the panel interface so you can read all variables names better. Today we need to restrict the text length of the variables names so we can read in de panel interface. This is not an ideal alternative. Can you please fix this so that the panel works again like Illustrator CS3 ?

    2 votes

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  13. "Pattern Options" window keeps closing

    Bug. "Pattern Options" window/tab always closes itself after I'm done editing a pattern. See attached video.

    Illustrator 29.8.1
    Mac 15.5

    2 votes

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  14. White looks gray in Overprint Preview

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this…

    2 votes

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  15. With no documents opened, clicking New doesn’t do anything

    Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

    2 votes

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  16. Can’t drag an element to a different layer

    All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.

    Saving - quitting - opening again - does not help

    2 votes

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  17. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

    When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

    2 votes

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  18. Bottom of Artboard controls entry fields and text descenders cut off

    Steps to reproduce:
    1. Open a new or existing Illustrator file
    2. Look at the bottom left of the screen where the Artboard controls are
    3. Observe how close the entry fields/text are to the bottom

    Result:
    OBSERVED:
    - The bottom of the entry fields is cut off (see screen shot)
    - Entry fields still work as expected
    - Resizing the window does not fix the issue
    - Happens with main display or on external display

    EXPECTED:
    - Entry fields at bottom to not be cut off (bottom outline missing)
    - Descenders of text to not be touching bottom of…

    2 votes

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  19. Object size (width/height) swapped in control bar.

    See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.

    2 votes

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  20. Gray popup about Unpropping appears again and again

    A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
    Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.

    2 votes

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