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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. Placed .ai artboards drop graphic elements randomly. This is disgusting for printers

    The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.

    When the .ai file is opened normally, it displays correctly - but not when placed.

    This is a separate issue from placed artwork not displaying transparencies accurately.

    This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.

    2 votes

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    Need More Info  ·  3 comments  ·  Print  ·  Admin →
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  2. Deleting colors from Swatches panel crashes Illustrator

    In Illustrator 2026, 30.0, on a Mac running 15.6.1, any time I go to delete a swatch, any swatch, any number of swatches, it immediately crashes the program. I reset preferences and nothing changed...still crashes. Started a new file in case there was something going on with the old one, still crashes.

    2 votes

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  3. Variable Google Fonts reset to minimum weight on file open in Illustrator

    Issue Description:

    When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

    Expected Behavior:

    Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

    Actual Behavior:

    After reopening…

    2 votes

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  4. I can't save anything in Illustrator in SVG format

    I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...

    2 votes

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  5. 2 votes

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  6. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also…

    2 votes

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    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:
    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'
  7. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on…

    2 votes

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  8. Ray tracing cuts off ends of 3D strokes with round caps

    When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).

    2 votes

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  9. v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない

    Mac OS Tahoe (26.1)/Illustrator v30.0

    ドキュメント保存時に文字の入力ソース(日本語↔ENなど)を切り替えられない。
    一瞬切り替わるが戻ってしまう。

    2 votes

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  10. Pencil Tool Fidelity setting is either buggy, or something weird is going on.

    With Pencil Tool

    The most accurate setting (1) produces 44 points in my example.
    The next setting (2) produces 10 points.
    The following setting (3) produces 17 points.

    Settings 2 and 3 are in the wrong order.
    I wondered why there was such a huge accuracy gap between settings 1 and 2, and then I noticed this.
    I’ve attached a sample .ai file.

    2 votes

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    4 comments  ·  Tools  ·  Admin →
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  11. Square shape not showing

    On mine the square shape not showing, why?

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  12. Every in-app window is crashing

    All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.

    2 votes

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  13. When using a Stylus, half the time lines don't draw and the eraser doesn't work.

    As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  14. Adobe Illustrator keeps turning on "Real-Time Drawing and Editing" when I want it off.

    Adobe Illustrator 30.0 keeps turning on "Real-Time Drawing and Editing" in the Performance Settings when I want it off. I uncheck it, and it's fine. It stays that way. However, sometimes if the app has been quit and reopened, the checkbox is ticked again. Unless I'm accidentally causing it to happen with a secret keyboard shortcut, the app is arbitrarily doing this itself! It also does it sometimes when the app is updated. It's actually an old bug and goes back many, many versions. Time it was stamped out, Adobe.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30

    When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.

    This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.

    2 votes

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  16. Stroke weights ing symbols change to random sizes

    When working with dynamic symbols, the stroke weight changes to random sizes from extremely thin almost non-existent to 1000pt - sometimes affecting a select few instances of the symbol and sometimes affecting all. This happens sometimes when saving the file and reopening, when changing fill colours of instances, when editing the original symbol (double clicking onto a symbol and clicking out), when duplicating an instance.

    2 votes

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    1 comment  ·  Symbols  ·  Admin →
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  17. Illustrator forgets to undo the document color mode switch

    Here’s a simple test.
    1. Create and RGB-based document — the title says 'RGB'
    2. Draw something
    3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
    4. Draw something else again
    5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and…

    2 votes

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  18. 2 votes

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  19. Text size and kerning keyboard shortcuts still do not work.

    Mac Studio - macOS Sequoia 15.6.1
    Adobe Illustrator 2026 ver. 30

    Point/Font size and kerning keyboard shortcuts still don't work. I attempt the key commands and nothing happens, even though the shortcuts are still in the defaults (see attached). Help?!

    2 votes

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    It seems like the Size/Leading, Tracking, Baseline Shift values in Preferences > Type got changed... If it is the issue — please upvote it still and leave a comment. It’s not clear yet why it happens.

  20. Font drop down list won't allow font selection.

    Mac Studio
    Sequoia 15.6.1
    Adobe Illustrator 2026 version 30

    My font drop-down list allows me to preview fonts, but not select them. If I preview and click a new font to select it, the type window closes and my select text reverts to the original font. I've tried using the text tool and the selection tool - same problem. To change a font, I must type the ENTIRE NAME in the font window and hit return. Very time consuming. :(

    2 votes

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