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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8144 results found

  1. OBJECT > EXPAND creates SPIKES in geometry

    I use Illustrator to create emboss patterns for production tooling. When delivering my patterns, all geometry must be EXPANDED and represented as real vector lines so that the engravers can mill out the tool.

    Recently, when I EXPAND the patterns I make (OBJECT > EXPAND), I'm starting to see random SPIKES in my outlined strokes when using the EXPAND tool in the menu. This problem is reproducible on my machine, but it does appear to be random. Sometimes it does it, and sometimes it doesn't. My vector curve is stroked at 0.03 inches.

    This problem is causing CRITICAL delays in…

    3 votes

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    6 comments  ·  Strokes  ·  Admin →
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  2. app.preferences.setIntegerPreference() does not work

    app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.

    I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.

    3 votes

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  3. Changing color doesn't work sometimes

    This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

    Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
    To resolve this, I have to choose "None" as the color, and then choose the color I want.

    3 votes

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  4. Color Picker lets objects disappear in Outline Mode and in Exports!

    When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
    I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU

    1. Create a new file.
    2. Create one ore more text objects. And some other path objects too, if you like.
    3. Use the Color Picker (!! not any other color tool) to change the color of a text.
    4. Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
    5. Try to export the file (Export…
    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  5. macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で1度emojiを通過すると全て小塚ゴシックに変わってしまう。

    macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で1度emojiを通過すると全て小塚ゴシックに変わってしまう。

    3 votes

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  6. Artboard Snapping is broken when creating a new artboard

    If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.

    However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.

    Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.

    Video attached.

    AI version 27.5
    MacOS Ventura 13.2.1

    3 votes

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    3 comments  ·  Snapping  ·  Admin →
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  7. Fan runs constantly after update to 27.4.1

    Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
    Using: MacBook Pro 2019, running Catalina 10.15.7
    Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  8. [ExtendScript] Incorrect paragraph count when linefeeds are used.

    MacOS 13.3.1, Adobe Illustrator 27.4.1

    To see the issue, run this script:
    ```
    (function () {

    var doc = app.documents.add();
    
    var tf1 = doc.textFrames.add();
    tf1.position = [100, 100];
    tf1.contents = 'Paragraph one\u000DParagraph two';
    
    var tf2 = doc.textFrames.add();
    tf2.position = [200, 100];
    tf2.contents = 'Paragraph one\u0003still paragraph one';
    alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);
    

    })();
    ```

    I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.

    This discussion revolves around…

    3 votes

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  9. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes

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  10. 3 votes

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    5 comments  ·  Performance  ·  Admin →
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  11. rotating and croping causing jagged banding

    Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.

    3 votes

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  12. Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.

    I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.

    It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…

    3 votes

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  13. Libraries stops working randomly

    Libraries stops working randomly. I can navigate between my library folders but selecting items within the Library does nothing.

    3 votes

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  14. Illustrator 27.3.1 Typing bug

    Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.

    as video u can see :

    1. When I typed 1st word「背」it fine !
    2. But when I typed second word 著,illustrator just kept add my 1st word(被:its a same prononciation but different look in chinese ) on the right side

    🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !

    Laptop Version:
    MacOS 13.2.1 (for now)
    Apple Silicon Chip M1 Max
    Illustrator ver: 27.3.1
    Type name : Noto Sans CJK TC

    3 votes

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  15. 照片進行影像描圖失敗Photo image tracing failed

    Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
    同一張PNG圖檔進行影像描圖 低保真,在不同時間,顯示結果出現不一樣的描圖效果,變成失敗的影像描圖,麻煩修正或是解釋原因

    3 votes

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  16. Image Trace (Make and Expand) has changed default settings

    When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  17. White Lines After Using Image Crop

    I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  18. Snap to point

    Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!

    Regards,

    Robert Bell

    3 votes

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    0 comments  ·  Snapping  ·  Admin →
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  19. オブジェクトを再配色にて、RGBスライダーが短く表示される

    Mac OS 12.6 Monterey
    Illustrator27.2(27.1.*)

    再配色ウインドウを開いた時に、下部の調整部分がRGBだとバーが短く表示されます。CMYKや他の調整モードに切り替えた後RGBに戻すとバーの長さは戻りますが、何度も切り替えているとRGBのバーのみがまた短くなることがあります。
    27.2にアップデートすることで解決するかと思いましたが解決していなかったので、前のバージョンの正確な数字を覚えていないのですが27.1.*でも同様でした。

    3 votes

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  20. Space on text disapear

    Windows 10 OS
    Adobe Illustrator (desktop) all updated (27.2)

    When i use text (type tool), for a single line or a text box, the spaces between the words disapear as i type it. I tried different fonts, different idioms on the text, tried check and uncheck hyphenization and always get the same result.
    Is that a configuration ussue that im not aware of? or is it a bug?

    3 votes

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