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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
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8067 results found

  1. When I cut or Copy an element from illustrator, Paste is not available inside Illustrator

    When I Cut or Copy an element from illustrator, Paste is not available inside Illustrator. For example I have a text, I select it, choose the Edit > Cut option and then the text dissapears but the option of Edit > Paste is not available.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  2. Intertwine not working properly, when objects inside get moved

    Intertwine not working properly.
    When objects inside get moved, the areas don't get auto-updated to adapt to changes.

    2 votes

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    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  3. Cant' get character properties (AI ver26.4. ~）

    AI ver 27.0.1 bug , too

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  4. Too many brushes saved in Print.ai (Print.ai = 300 MB) disable Trim View, despite 32 GB RAM

    Trim View still worked in a new doc based on my Print.ai, until I opened the brushes tab, then it got disabled.

    2 votes

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    4 comments  ·  Brushes  ·  Admin →
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  5. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. two fingers touchpad navigation bug

    When I am using two fingers on touchpad to navigate through document, the movement is not fluid - it's like playing game on low FPS. When I am using spacebar + mouse to navigate - its fine.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. Objects keep being selected after clicking another object

    Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  8. Enter key won't close dialog boxes in 27.0

    In (all) previous version of Illustrator going back to 88, the highlighted entry in a dialog could be closed with the enter key. In 27.0 it now requires the addition of the command key in order to work. The panel shown is one example. Mac OS Monterey 12.6, early 2020 Macbook Pro.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  9. Greyed out when view by GPU (Apple Silicon)

    On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Impossible d'enregistrer mes fichiers

    Je ne peux pas enregistrer mes fichiers. Les commandes "enregistrer", "enregistrer sous" et "enregistrer une copie" m'ouvrent une fenêtre noire/grise vide qui me plante en plus le logiciel.
    Merci.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  11. "The specifed PDF preset not found" error comes when save pdf action is called & joboption file is added after launching Illustrator

    I have a code similar to below code in my plugin.

    AIActionParamValueRef mActionParamValueRef;
    ASErr result = sAIActionManager->AINewActionParamValue(&mActionParamValueRef);
    result = sAIActionManager->AIActionSetInteger(mActionParamValueRef, kAIPDFOptionSetKey, kAIPDFOptionSetCustom);
    result = sAIActionManager->AIActionSetString(mActionParamValueRef, kAIPDFOptionSetNameKey, "[sample]");
    result = sAIActionManager->PlayActionEvent("adobe_saveDocumentAs", kDialogOff, mActionParamValueRef);

    Steps to reproduce the issue:

    1. Launch illustrator.

    2. Create a new PDF preset (sample.joboptions) file in C:\Users\username\AppData\Roaming\Adobe\Adobe PDF\Settings folder

    3. Run the plugin which contains above sample code.

    4. PDF saved successfully But Error dialog comes "The specified PDF preset is not found".

    Note: Error is not reproducible if I goto "Edit > Adobe PDF Presets" and then close the dialog before running plugin.

    2 votes

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    0 comments  ·  Actions  ·  Admin →
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  12. Missing lines when import svg/pdf file to illustrator

    Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.

    Can anyone help?

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  13. The Properties panel is slow to respond

    If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
    Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
    It's such a waste of time doing all the extra clicking or waiting ... or both.

    Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…

    2 votes

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    1 comment  ·  Properties Panel  ·  Admin →
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  14. Illustrator is freezing

    It's been 2 weeks that illustrator keeps freezing. I have updated, uninstalled/reinstalled the app, and still does the same thing. I'm working on a file and once I want to save, the app freezes and I can't do anything about it, no button works or anything and I'm unable to save as every time I save that's when it happens.
    I see my page/work but can't touch anything, the only way to get out is to Force quit from the task manager.
    Really need this to be resolved as I use illustrator everyday for work and can't save any of…

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  15. Zooming manually (on trackpad) works on and off

    When I try to zoom in or out, it doesn't always work. I'm having this issue on Adobe XD in addition to Illustrator. I use my trackpad to zoom (scroll/pinch to zoom) and it works fine in all other software so I know it's not my computer.

    It started within the past year and has gotten worse. I'm not sure what causes the issue, sometimes it's like that when I open the app, or sometimes it just does it mid-work session. I was using Adobe XD yesterday and noticed that dragging in an image to the artboard made zooming possible…

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  16. preview for tif images does not change after embedding

    I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…

    2 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  17. Problem with <use> element of SVG files

    In SVG 1.0/1.1, the <use> element uses the xlink:href attribute to refer to objects; In SVG 2.0, the attribute was changed to href. Illustrator supports the former, but not the latter, content will be lost when opening such a file.

    Below is a simple test case (saved as a .svg file). There are three circles in it, the second one is referenced via xlink:href and the third one is referenced via href, opening the file in Illustrator will only see the first two.

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
    <circle cx="25" cy="20" id="circle" r="10"/>
    <use xlink:href="#circle" transform="translate(0 30)"/>
    <use…

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  18. Regression in version 27.0 - SVG tspan not handled correctly

    Hello

    When I place the following SVG

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>

    And then try to export the object back to SVG, I get

    <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>

    The tspan content is gone.

    Without the tspan it works ok. It also works fine in AI 26.5

    The example is an extract from a larger SVG object created through the Datylon plugin

    Seems like an AI regression bug. Any chance it will be fixed in later versions?

    Tx!

    Peter

    PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  19. Selecting multiple links with cmd+click in Illustrator with Wacom Pen is broken.

    I'm using a iMac Retina 5k 2020 with a Wacom Intuos Pro.

    I've noticed that after one of Illustrator's Update, I was not able to select multiple links (cmd+click each link) in the Link Tab with my pen, but when I was using a mouse, there wasn't any problem.

    I was going to blame Wacom, I've had issues with their updates before, but I've reverted to Illustrator 26.0 and it was working perfectly fine. I've updated older versions 1 by 1 to see when it started bugging and it looks like version 26.4 is the culprit and it kept on…

    2 votes

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    2 comments  ·  User Interface  ·  Admin →
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  20. Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color

    This issue is not new and occurs for a few years at least.
    I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…

    2 votes

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    10 comments  ·  Brushes  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The solution provided in the comments below.


    However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.


    If you think Illustrator should pick another color in cases like this — please continue voting.

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