8067 results found

1. With large UI scaling enabled, New Document dialogue does not properly display input text boxes

   Setting UI Scaling preference to large causes the New Document dialogue to incorrectly display text input values due to baseline being too high and clipping off top of characters, making it difficult to edit. This does not appear to affect other dialogues although not all were reviewed.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Pattern image is not copied to clipboard

   When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

   MacOS Monterey 12.5 Apple M1 Pro
   Adobe Illustrator 26.5

   Steps to reproduce:
   1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
   2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
   3. Select the dress and hit Ctrl/Cmd + C.
   4. Paste it in any code editor (vscode).

   Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
   <?xml version="1.0" encoding="UTF-8"?>
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
   <defs>
   <style>
   ...
   </style>
   <pattern id="Flower_Pattern" data-name="Flower Pattern" x="0" y="0" width="208.98" height="278.99" patternTransform="translate(-426.6 -223.5)" patternUnits="userSpaceOnUse" viewBox="0 0 208.98 278.99">
   <rect class="cls-1" width="208.98" height="278.99"/>
   </pattern>
   </defs>
   ...
   </svg>

   Note that <pattern> doesn't include an <image> and if this was rendered in the browser the dress would have been empty.

   Next - export the dress asset:
   1. Select the dress.
   2. Export selection as SVG.

   Actual result:
   https://drive.google.com/file/d/1g4bhJTUW3vT_uWI27XsGxlxefEvYKuPn/view?usp=sharing
   The file that was exported includes <image> in <pattern>

   Expected result: Clipboard data is the same as exported data and includes the image pattern.

   When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

   MacOS Monterey 12.5 Apple M1 Pro
   Adobe Illustrator 26.5

   Steps to reproduce:
   1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
   2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
   3. Select the dress and hit Ctrl/Cmd + C.
   4. Paste it in any code editor (vscode).

   Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
   <?xml version="1.0" encoding="UTF-8"?>
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
   <defs>
   <style>… more

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. 3D Revolve Classic not updating applied symbols after symbol changes

   Making changes inside a symbol does not update where it is used as an instance. Video below shows editing of an extrude with a symbol applied to the outside of a cylinder. The preview toggle on/off inside the extrude tool also does not work in updating the applied symbol in real time.

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. ver26.4.1で、AppleScriptでcharacterのpropertiesが取得できなくなった

   ver26.3.1までは取得できました

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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5. Illustrator 2021 and 2022 crash when trying to run an action from a script

   Attempting to run any action from applescript or javascript is always resulting in Illustrator 2021 or 2022 immediately crashing for me.

   I've tried on multiple computers, and running it on a fresh install of AI 2022 with no settings changed.

   Tested on MacOS Mojave, Big Sur, and Monterrey

   It doesn't matter which Action or Action Set is used, I've tried the included "Default Actions" and others.

   The identical scripts work fine from AI CC2020 back to at least AI CS6.

   For example, I can copy and paste this straight from Adobe's ADOBE ILLUSTRATOR CC SCRIPTING REFERENCE: APPLESCRIPT:

   tell application "Adobe Illustrator"
   do script "Opacity 60 (selection)" from "Default Actions" without dialogs
   end tell

   Make a new Illustrator document and run it, and AI instantly freezes and stays frozen indefinitely. It needs to be force quit.

   Running this or any other action from any action set by selecting it in the Actions palette and clicking the "play" button works as expected.

   Using the equivalent javascript-

   app.doScript ("Opacity 60 (selection)","Default Actions")

   has the same result - instant crash of AI 2021 or AI 2022.

   And running the identical scripts on the same computers on prior versions of AI leads to the action running as expected.

   Attempting to run any action from applescript or javascript is always resulting in Illustrator 2021 or 2022 immediately crashing for me.

   I've tried on multiple computers, and running it on a fresh install of AI 2022 with no settings changed.

   Tested on MacOS Mojave, Big Sur, and Monterrey

   It doesn't matter which Action or Action Set is used, I've tried the included "Default Actions" and others.

   The identical scripts work fine from AI CC2020 back to at least AI CS6.

   For example, I can copy and paste this straight from Adobe's ADOBE ILLUSTRATOR CC SCRIPTING REFERENCE: APPLESCRIPT:

   tell application "Adobe… more

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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6. Paragraph copy converts to individual letters, or small small groups of letters

   I have noticed this issue with some increasing frequency: where paragraphs of copy suddenly appear as individual letters or small groupings. These letters all appear on their own layer. I am unable to grab all the text, or modify an entire word. Thankfully, I save rounds of files, or work by copy and pasting , so I'm generally able to grab copy from an older version, but this is maddening to say the least. I work as a packaging designer and it's crucial that copy remain editable. I have attached an image of the copy selected and highlighted little pink circles where the breaks are occurring "Dismantled Paragraph" , as well as a file from a previous iteration that was copied and pasted from "Whole Paragraph" -which is whole and unaffected, as well as a screenshot of the individual layers. "layers of characters"

   I'm not sure what's causing this. I'm on a Mac 2019 2.3 GHz 8-Core Intel Core i9, running Monterrey 12.6. I use MS Teams for file storage.

   I have noticed this issue with some increasing frequency: where paragraphs of copy suddenly appear as individual letters or small groupings. These letters all appear on their own layer. I am unable to grab all the text, or modify an entire word. Thankfully, I save rounds of files, or work by copy and pasting , so I'm generally able to grab copy from an older version, but this is maddening to say the least. I work as a packaging designer and it's crucial that copy remain editable. I have attached an image of the copy selected and highlighted little pink… more

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Save As and Export dialogue box not opening / appearing

   running v26.5, Macbook Pro M1 14, OS12.0.1

   'Save As' and 'Export' dialogue box not opening so unable to save or export anything when running two screens.

   'Save As' and 'Export' dialogue box opens but is fully greyed out when only using laptop (see screenshot).

   Problems started a few days ago and cannot be sure if it was tied into an OS update.

   I do not run any plugins.

   I have:
   • Reset preferences
   • Uninstalled and reinstalled
   • Restarted machine several times

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Dialogue Boxes not opening

   I am running Illustrator 26.5 on macOS Montery 12.6 and no dialogue boxes are opening. I have to restart Illustrator in order to save, export, etc. Once I force quit, if a file has been recovered, when I got to save that file, Illustrator crashes, and I am unable to save (as the cycle just continues).

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Text center alignment off

   I'm on the most up-to-date version of Illustrator (26.5). Whenever I try to center text within a box, the x and y coordinates are slightly off for the text. For example, say my box is at 100.5 px on the x-axis and 100.5 px on the y-axis. When I center the text over the box (using Align Objects tool), the text box coordinates are 100.6904 px, 101.2729 px. Before I updated Illustrator, the text coordinates would always match the box coordinates. Even though the numbers are only off slightly, it is visibly noticeable that the text isn't perfectly aligned.

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   2 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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10. Font weight lost in SVG export

    When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. File overwrites without warning when exporting to PNG

    When you Export a file as a PNG, check the "Use Artboards" and select a specific artboard, Illustrator overwrites your file without warning. This is not consistent with exporting to SVG.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. 線幅を変えると矢印から線がはみ出る

    ver26.5（最新）。Windows10使用。

    線幅を変えるとパスの終点の矢印から線がはみ出る。

    例えば、線幅17に対し、終点を30％などにすると矢印から線の端がはみ出てしまう。

    矢印11、12、13、14が該当。
    ならないのもありしたが、全部調べていないので、他の矢印もそうなるかもしれません。

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    PCM Miyuki responded

    アイサービス 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました内容ですが、Macでも同様の現象が見られます。矢印の整形について、もともとこのような仕様である場合もありますが、確認がとれるまでしばらくお待ちくださいませ。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

    
    

13. Slow performance / undesirable switch to CPU preview

    Operating system: macOS Catalina 10.15.7
    Illustrator: 26.5

    When turning on rulers or editing the artboard, Illustrator switches to CPU preview, which is very slow.

    After closing and reopening the file, the gpu preview is active. (If i don't save the file with rulers turned on)

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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14. Menu interface is not displayed on Monterey 12.5.1 and Illustrator 26.5

    Hi,

    I have an issue with illustrator 26.5 :
    I can't open files and the menu interface is not displayed, nothing works.
    Same issue with InDesign 16.4.3 and all 17 versions.
    I got a MBP with M1 pro on the latest macOS (12.5.1), i tried the Apple Silicon and Intel versions with Rosetta, both doesn't work.

    Thanks

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Problem with linked png files

    I opened a file I had last edited in January 2022 and it says there are a lot of missing files. Upon inspection it turns out only the png files are missing, jpegs are still linked. Now when I try to relink the missing files nothing happens. I'm taken back to the dialog box which said that the file is missing. There's no way for me to relink the pngs!

    OS: Mojave, 10.14.6
    Illustrator: 25.4.8

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    6 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Text läuft über Textrahmenbegrenzung

    Text sollte im Textrahmen bleiben und nicht darüberhinaus gehen.

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    6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Illustrator crash and spikes GPU (3080ti) requesting more VRAM than usual error code 6 with pid=263

    Hello,
    Details of your operating system: Windows 11 Pro Version 10.0.22000
    The version of Adobe Illustrator (desktop) : 26.5
    I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

    To reproduce the issue:

    I work with these rather heavier files up to a point
    the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
    After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
    then windows refreshes and, restores back functionality, but AI crashes instantly

    By monitoring the activity i see there is a spike in the graphics card 3D usage and Copy meters (CTR-ALT-DEL)

    Then, while checking in the event viewer, i see there is the error code 6 with pid=26304 tid=35132

    which sends you to this link: https://nvidia.custhelp.com/app/answers/detail/a_id/3553, but what raised a question to me was the sentence:  "  It can also be caused by the application sending to the graphics card a command stream that cannot be broken into small enough pieces to be processed."

    Seen this while with NVIDIA studio drivers, tried also NVIDIA Game Ready driver (516.94), same behavior.

    Using the same graphics with CPU preview, never happens.
    Same designs, on previous (Older AI versions) did not have this behavior.
    There must be some sort of programming inconsistency between the RAM bus and the preview.

    So please Adobe, check why is this spike sent to the GPU. This is not normal

    Hello,
    Details of your operating system: Windows 11 Pro Version 10.0.22000
    The version of Adobe Illustrator (desktop) : 26.5
    I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

    To reproduce the issue:

    I work with these rather heavier files up to a point
    the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
    After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
    then… more

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Tool icons color are with black instead of normal

    Icons such as colors, text, etc. are not the default color, it is black, I can't see which tool I'm using, how to solve this?

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. 和文組版、縦組みでタブ設定した後の文字を「縦中横」にするとクラッシュする。

    和文組版中、縦組みの文字列でタブ設定した後の半角英数字を「縦中横」で縦にしようとするとアプリケーションがクラッシュする。また、「縦中横」設定した文字の前にタブを打ち込むと同じようにクラッシュする。

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    簑原圭介 様

    Illustrator デスクトップ版をいつもご利用いただき誠にありがとうございます。

    いただきました内容が発生した際にお使いのIllustratorのバージョンをお知らせいただけますでしょうか。

    
    

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

20. Document grid with dots fails to render clean pixels. GPU/CPU rendering differs.

    The dotted document grid renders differently between CPU and GPU modes. None of the alternatives renders perfect pixels in the selected grid color.

    CPU renders vertically lighter smeared dots.
    GPU renders horizontally smeared dots.

    See attached screenshots.

    This may relate to another bug report i've posted:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44269260-bug-view-grid-dots-1px-freezes-illustrator

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    7 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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