8071 results found

1. Illustrator shows paths with extremely many points incorrect, without showing a warning to user

   Sometimes EPS files I want to open in Illustrator contain paths with many many points. When opening in Illustrator no warning is shown, but polygons are not shown correctly as the fill color is disappeared (and the polygon path seems to be broken/not closed anymore). Is the limit 32.000 points? If so: please enlarge this amount OR show a warning when opening a file: now users cannot trust your Illustrator here.
   Example file:

   https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Ffamh-my.sharepoint.com%2Fpersonal%2Fpvanhoeijen_mapcreator_eu%2F_layouts%2F15%2Fguestaccess.aspx%3Fdocid%3D0c7129d8cd5044a4badf8ddc913011953%26authkey%3DAYHJRpUE4Du7iJIa3FOffEE%26expiration%3D2017-09-29T22%253a00%253a00.000Z

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Keyboard doesn't register a shortcut

   In Adobe InDesign and Photoshop you can assign any key on an international keyboards to any function.
   Illustrator do not recognize international keyboards. You may register but it won’t work.
   What a shame since it's the oldest app in the family.

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3. exporting svg

   Hi,
   I use Illustrator CC 2017 21.1.0.
   When exporting an illustrator document to svg 1.2 tiny and open in Dreamweaver CC2017 or another editor I receive an error on the Illustrator metadata / namespaces like:

   <!-- Generator: Adobe Illustrator 21.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <!DOCTYPE svg [
   <!ENTITY nsextend "http://ns.adobe.com/Extensibility/1.0/">
   <!ENTITY nsai "http://ns.adobe.com/AdobeIllustrator/10.0/">
   <!ENTITY nsgraphs "http://ns.adobe.com/Graphs/1.0/">
   <!ENTITY nsvars "http://ns.adobe.com/Variables/1.0/">
   <!ENTITY nsimrep "http://ns.adobe.com/ImageReplacement/1.0/">
   <!ENTITY nssfw "http://ns.adobe.com/SaveForWeb/1.0/">
   <!ENTITY nscustom "http://ns.adobe.com/GenericCustomNamespace/1.0/">
   <!ENTITY nsadobe_xpath "http://ns.adobe.com/XPath/1.0/">
   ]>

   I have exported with the following settings in Illustrator, see attachment2.

   Look forward to hear from you.

   Regards,

   Ed Boon
   Visioned.net

   Hi,
   I use Illustrator CC 2017 21.1.0.
   When exporting an illustrator document to svg 1.2 tiny and open in Dreamweaver CC2017 or another editor I receive an error on the Illustrator metadata / namespaces like:

   <!-- Generator: Adobe Illustrator 21.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <!DOCTYPE svg [
   <!ENTITY nsextend "http://ns.adobe.com/Extensibility/1.0/">
   <!ENTITY nsai "http://ns.adobe.com/AdobeIllustrator/10.0/">
   <!ENTITY nsgraphs "http://ns.adobe.com/Graphs/1.0/">
   <!ENTITY nsvars "http://ns.adobe.com/Variables/1.0/">
   <!ENTITY nsimrep "http://ns.adobe.com/ImageReplacement/1.0/">
   <!ENTITY nssfw "http://ns.adobe.com/SaveForWeb/1.0/">
   <!ENTITY nscustom "http://ns.adobe.com/GenericCustomNamespace/1.0/">
   <!ENTITY nsadobe_xpath "http://ns.adobe.com/XPath/1.0/">
   ]>

   I have exported with the following… more

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

   Thanks
   Anish Kumar
   Illustrator Team

4. GPU Performance stops working when enabled

   Illustrator 21.1.0 (64-bit)

   GPU Performance shuts off whenever I open a file. I have to close the file, turn off GPU Performance (yes, turn it OFF in preferences), then turn it ON again, then reopen my file to get it working again. I've been complaining about this for months, and Adobe has ignored my complaints. All updates including drivers have been installed and I've completely removed and reinstalled Illustrator.

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

5. Adobe Apps won't let me use Command N/O or even use the "File", "New'/"Open" menu to work.
   2 votes

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6. outline - filled shape bug

   If I fill the new shape with color it doesn´t really work. I get a straight outline istead of a curve. Additionally there is a difference between outline view and colored view.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

7. Illustrator doesn't find color profile, which are shown in Indesign

   Hi everybody,

   I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.

   I reopened Illustrator and also de- and reinstalled it...

   Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?

   Thanks a lot!

   Best wishes
   Rene

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   5 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   An installed color profile can be accessed and used like this:

   Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.

   Then go to Edit > Assign Profile and set it.

8. Can't create new artwork

   new button and menu item just start dialog box so can't create any new artwork from scatch

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Application crash when copy/pasting SVG paths

   I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.

   Adobe Illustrator CC (latest) Windows 10 64bit

   Steps:
   1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
   2. Select any part of the logo.
   3. Copy using Edit -> Copy or CTRL+C
   4. Paste using Edit -> Paste or CTRL+V
   5. The application will crash immediately or very shortly afterwards.

   I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.

   Adobe Illustrator CC (latest) Windows 10 64bit

   Steps:
   1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
   2. Select any part of the logo.
   3. Copy using Edit -> Copy or CTRL+C
   4. Paste using Edit -> Paste or CTRL+V
   5. The application… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. Appearance pallet, 2 top stacks always expand, after use Type Tool

    Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions

    Steps:
    1. Open Illustrator, new document
    2. Open Appearance Palette (Shift+F6)
    3. Collapse all stacks in Appearance Palette (if they expanded)
    4. Choose Type Tool
    5. Use Type Tool in any place of document
    6. ESC and Click any place of document

    Expected result:
    Appearance Palette Stacks remain minimized (folded)

    Actual result:
    2 top Appearance Palette Stacks are expand (unfolded)

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11. Unintelligible editing of objects with multiple fill and clipping path modes.

    1. Ai 21.1.0 Disappearing of additional filling in the mode clipping path. Clipping path und disappearing more fill in appearance object. In the attachment file with the example.

    Preview:
    1. screenschot - https://cl.ly/1g2Y3o281I13
    2. video - https://cl.ly/3D28070l060S
    3. ai file - https://cl.ly/2A2K2D2Z2E0f

    Best Regards.

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    1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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12. Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn ich ein Bild aus einem CMYK-Dokument in ein RGB-Dokument einfüge. Wird ein schwarzes Bild über den Dateiexplorer neu verknüpft, erscheint es wieder korrekt.

    Zum Nachstellen bzw. Ursachenfindung habe ich ein RGB-Dokument erstellt und dort mehrere Bildvarianten platziert:
    - 1.RGB.jpg (Ausgangszustand, alle Bilder korrekt sichtbar)
    - 2.RGB-zu-CMYK.jpg (nach Umschalten des Dokumentmodus auf CMYK sind die RGB-Bilder zerstört)
    - 3.CMYK-zurueck-RGB.jpg (nach Rückstellen auf RGB sind die RGB-Bilder wieder korrekt, die CMYK-Bilder jedoch schwarz)

    Daraufhin habe ich die gleichen vier Bilder anstatt verknüpft eingebettet und mehrfach zwischen RGB und CMYK gewechselt – dabei traten keinerlei Probleme auf. Alle Bilder blieben stabil, ohne Schwarz oder Verfärbungen.

    Meine Vermutung: Illustrator verliert beim Umschalten des Dokumentfarbmodus den Bezug zu den verknüpften Dateien, was zu den beschriebenen Fehlern führt.

    Workaround: Bilder einbetten. Das funktioniert zuverlässig, vergrößert aber die Dateigröße erheblich (was bei meinen Layouts mit meist 6 verschiedenen Versionen pro Plakat sehr unpraktisch ist).

    Fragen:
    Haben andere Nutzer das gleiche Problem?
    Handelt es sich um einen bekannten Bug?
    Gibt es eine Lösung, ohne Bilder einbetten zu müssen?

    MfG Ralf Fleischer

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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13. Both Illustrator and Photoshop stop responding while using complex files

    The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.

14. Spotlight search breaks when Illustrator is open on macOS 26

    • Operating System:
      macOS Tahoe 26 – MacBook Air M2

    • Illustrator Version:
      Tested on 2024 release and 2025 release (latest)

    • Steps to Reproduce:
      Start macOS.
      Launch Adobe Illustrator (either 2024 or 2025 version).
      Attempt to search for any file or folder using Spotlight.
      Observe that Spotlight shows no results.
      Perform a full Quit of Illustrator.
      Try Spotlight search again.

    • Expected Result:
      Spotlight should function normally and display search results even while Illustrator is running.

    • Actual Result:
      Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

    • Additional Note:
      Apple has reviewed this issue and marked Spotlight as “working as designed”, which strongly suggests the conflict originates from Illustrator’s side and needs to be addressed within the application.

    • Operating System:
      macOS Tahoe 26 – MacBook Air M2

    • Illustrator Version:
      Tested on 2024 release and 2025 release (latest)

    • Steps to Reproduce:
      Start macOS.
      Launch Adobe Illustrator (either 2024 or 2025 version).
      Attempt to search for any file or folder using Spotlight.
      Observe that Spotlight shows no results.
      Perform a full Quit of Illustrator.
      Try Spotlight search again.

    • Expected Result:
      Spotlight should function normally and display search results even while Illustrator is running.

    • Actual Result:
      Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

    • Additional Note:
      Apple has reviewed this issue and… more

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15. 一部の日本語フォントが正常に表示されない

    macOS Tahoe 26.0 / Macbook Pro Late 2023
    Illustrator 29.8.1

    添付画像のとおり、一部の日本語フォントが正常に表示されません。
    他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
    また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。

    さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。

    Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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16. Garbled names in menu in Ukrainian UI language, missing commands

    Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Illustrator crashes when I double-click a text to edit

    These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Clipping masks make areas of any objects behind disappear

    Retina 5K, 27-inch, 2019 / OS 14.4.1 / Illustrator version 29.8.1

    This looks like a new visual bug. There seems to be a problem with the way Illustrator is displaying clipping masks. It has only started happening recently.

    The attached image is taken from a file that worked fine before.

    The wavy lines are contained inside a clipping mask (the same shape as the blue section). I have included images of the lines outside of the clipping mask (above) and inside the clipping mask (below).

    Any separate objects placed behind this clipping mask have a section missing (see black shape behind). The clipping mask and the black shape are completely separate. The black shape is just a rectangle.

    This only happens with clipping masks that had been created in the past. Any newly created clipping masks do not have the same problem. However this is quite a big problem for us as we have hundreds of files, each with multiple clipping masks. It won't be possible to recreate them all.

    This is only a display issue. Any exported images don't have the missing sections.

    Note: this only happens when in View using GPU mode. When I switch to View using CPU the image displays correctly.

    Retina 5K, 27-inch, 2019 / OS 14.4.1 / Illustrator version 29.8.1

    This looks like a new visual bug. There seems to be a problem with the way Illustrator is displaying clipping masks. It has only started happening recently.

    The attached image is taken from a file that worked fine before.

    The wavy lines are contained inside a clipping mask (the same shape as the blue section). I have included images of the lines outside of the clipping mask (above) and inside the clipping mask (below).

    Any separate objects placed behind this clipping mask have a section missing (see black shape… more

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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19. Stop remembering my last save as file type!!!

    I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in latest version of Illustrator - v29.8.1

    
    

    Please update your Adobe Illustrator and let us know your observations.

20. App Lag when using Recolor

    I am working with Adobe Illustrator 29.7.1 on Windows.
    When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
    The app also doesn't inform me if there is a crash or that the app is not responding.
    Thanks in advance

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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