8130 results found

1. Illustrator doesn't find color profile, which are shown in Indesign

   Hi everybody,

   I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.

   I reopened Illustrator and also de- and reinstalled it...

   Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?

   Thanks a lot!

   Best wishes
   Rene

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   5 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   An installed color profile can be accessed and used like this:

   Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.

   Then go to Edit > Assign Profile and set it.

2. Can't create new artwork

   new button and menu item just start dialog box so can't create any new artwork from scatch

   2 votes

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3. Application crash when copy/pasting SVG paths

   I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.

   Adobe Illustrator CC (latest) Windows 10 64bit

   Steps:
   1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
   2. Select any part of the logo.
   3. Copy using Edit -> Copy or CTRL+C
   4. Paste using Edit -> Paste or CTRL+V
   5. The application will crash immediately or very shortly afterwards.

   I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.

   Adobe Illustrator CC (latest) Windows 10 64bit

   Steps:
   1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
   2. Select any part of the logo.
   3. Copy using Edit -> Copy or CTRL+C
   4. Paste using Edit -> Paste or CTRL+V
   5. The application… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. Appearance pallet, 2 top stacks always expand, after use Type Tool

   Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions

   Steps:
   1. Open Illustrator, new document
   2. Open Appearance Palette (Shift+F6)
   3. Collapse all stacks in Appearance Palette (if they expanded)
   4. Choose Type Tool
   5. Use Type Tool in any place of document
   6. ESC and Click any place of document

   Expected result:
   Appearance Palette Stacks remain minimized (folded)

   Actual result:
   2 top Appearance Palette Stacks are expand (unfolded)

   • 

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5. Illustrator 30.0 (2026) .ai files open at 1/10 scale in Adobe Acrobat and RIP software (Onyx) – large artboards only

   This issue is affecting multiple users in our environment with the following setups:

   Hardware: Apple Mac Studio (M1 and M2)

   OS: macOS Sequoia (and possibly the prior macOS version – behavior appears on machines that have not yet updated as well)

   Adobe Illustrator (desktop): 30.0 (2026 release)

   For the time being, we have reverted back to Illustrator 2025 where the same workflow works correctly.

   Basically:

   When we save .ai files with large artboards from Illustrator 30.0 (2026) and then open those files in our printer RIP software (Onyx), the artwork does not come in at the correct size. Instead, it appears at roughly 1/10th of the intended scale. This can also be replicated by opening the files in Acrobat.

   The same files saved as PDF from Illustrator 2026 open at the correct size in the RIP, and .ai files saved from Illustrator 2025 also open at the correct scale. This suggests the problem is specific to the Illustrator 2026 .ai format for large artboards.

   Steps to reproduce:

   On a Mac Studio (M1 or M2) running macOS Sequoia, open Adobe Illustrator 30.0 (2026).

   Create a new document with a large artboard (52x300).

   Add some content.

   Save the file as a native .ai file (Illustrator 2026 default format).

   Open the saved .ai file in Onyx (RIP software) or Adobe Acrobat.

   Compare the size reported by Acrobat or Onyx (or measured within the RIP) to the original artboard / artwork dimensions in Illustrator.

   For comparison:

   From the same Illustrator 2026 document, Save As → PDF with default or standard print settings.

   Open the PDF in Onyx or Acrobat and check the size.

   Repeat the same test using Adobe Illustrator 2025, saving an .ai file with the same artboard dimensions, and open that .ai in Onyx or Acrobat.

   Expected result:

   The .ai file saved from Illustrator 30.0 (2026) should open in Acrobat and Onyx at the exact same scale and dimensions as defined in the Illustrator document (matching the large artboard size).

   The size reported in the RIP should match the Illustrator artboard (just as it does with Illustrator 2025 .ai files and 2026 PDFs).

   Actual result:

   Illustrator 30.0 (2026) .ai files with large artboards open in Acrobat and Onyx at approximately 1/10th of the correct scale.

   The same artwork:

   Opens at the correct scale as a PDF exported from Illustrator 2026.

   Opens at the correct scale when saved as .ai from Illustrator 2025.

   So the incorrect scaling appears specific to 2026 .ai files + large artboards.

   Scope / notes:

   Issue has been reproduced by multiple users in our environment, all on M1/M2 Mac Studios.

   Affected OS: macOS Sequoia (and likely the previous macOS version on some machines; behavior appears consistent across both).

   The common factor is Illustrator 30.0 (2026) + large artboard .ai.

   PDF workflow works fine, as does Illustrator 2025, which is our current workaround, but we prefer to send native .ai files to the RIP, and we use the large artboards extensively.

   I would upload example files, but .ai files are apparently an invalid file type to upload here.

   This issue is affecting multiple users in our environment with the following setups:

   Hardware: Apple Mac Studio (M1 and M2)

   OS: macOS Sequoia (and possibly the prior macOS version – behavior appears on machines that have not yet updated as well)

   Adobe Illustrator (desktop): 30.0 (2026 release)

   For the time being, we have reverted back to Illustrator 2025 where the same workflow works correctly.

   Basically:

   When we save .ai files with large artboards from Illustrator 30.0 (2026) and then open those files in our printer RIP software (Onyx), the artwork does not come in at the correct size. Instead, it… more

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6. Text Converted to Outlines Upon Copy in 2026 with Keyboard Maestro Installed

   Adobe Illustrator 2026 (30.0)
   macOS Sequoia 15.7.1
   Keyboard Maestro 11.0.4

   When copying a live text object in Adobe Illustrator 2026 (point type, area type, type on a path objects), pasting with CMD+V or Edit > Paste converts the text into outlines when Keyboard Maestro Mac automation software is running.

   Quitting Keyboard Maestro Engine stops the behavior so that copying and pasting gives live text in the pasted object.

   Disabling com.adobe.svg as a clipboard copy flavor also fixes the problem, allowing copy and paste to preserve live text instead of creating outlines.

   This problem does not occur in Illustrator 2025 (29.8.3) or 2024 (28.7.10). User's history usage anecdotally confirms that the problem did not occur in any version of Illustrator '22, '23, '24, or '25.

   The problem is not because of a macro (tested with every group and macro disabled). If the Keyboard Maestro Clipboard History monitor is running, copying live text in Adobe Illustrator 2026 converts that text to outlines.

   Developer of Keyboard Maestro reviewed the bug and confirmed user's decision to report it to Adobe.

   Temporary solution: exclude Adobe Illustrator 2026 from Keyboard Maestro's Clipboard History via the KM Settings.

   Adobe Illustrator 2026 (30.0)
   macOS Sequoia 15.7.1
   Keyboard Maestro 11.0.4

   When copying a live text object in Adobe Illustrator 2026 (point type, area type, type on a path objects), pasting with CMD+V or Edit > Paste converts the text into outlines when Keyboard Maestro Mac automation software is running.

   Quitting Keyboard Maestro Engine stops the behavior so that copying and pasting gives live text in the pasted object.

   Disabling com.adobe.svg as a clipboard copy flavor also fixes the problem, allowing copy and paste to preserve live text instead of creating outlines.

   This problem does not occur in Illustrator 2025 (29.8.3)… more

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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7. PDF Export for Screens saving full document even thought multiple files selected

   When you 'Export for Screens' as a range or tick certain artboards to export as PDF. These exported PDFs opens the full document rather than just the selected artboard. This happens when you open an exported PDF artboard in Illustrator 2026, but if you open it in 2025 version it opens as it should.

   Version 30.0
   OSX Sonoma 14.31

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)

   There is an annoying bug with GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)

   1. Choose artboard tool
   2. Move artboard

   glitch and laggy movement

   How to fix this?
   (It is absolutely NO option to turn of GPU ussage!)

   iMac Pro 2017
   Prozessor 2,3 GHz 18-Core Intel Xeon W Grafik Radeon Pro Vega 64 16 GB
   Speicher 128 GB 2666 MHz DDR4
   macOS Sequoia 15.7.1

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Command+V not working in Pantone Connect

   I just had an automatic update for Illustrator version [30.0], and since then, copying the hex code and pasting with shortcut Command+V is not working in the Pantone Connect extension. It seems that it is working with a right click of the mouse, but does anyone have an idea why the shortcut is not working anymore, as this was way faster?
   I'm on Apple M4 Pro 24GB Version 15.6.1 (24G90).

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Illustrator 2026 (30.0) saved files contain a large amount of blank space.

    OS: windows 21H2
    Adobe Illustrator 2026 (30.0) (desktop)

    In Adobe Illustrator 2026 (version 30.0), files saved with default settings are significantly larger than those from the previous version. Before saving, the action “Delete Unused Panel Items” is executed to remove all unnecessary elements (the Save Options panel as Figure 1).
    A comparison of file sizes with version 29 (with identical content, Figure 2) confirms this increase. When the file is opened as a text document (Figure 3), it reveals a substantial amount of whitespace.

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    Need More Info  ·  0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. CCライブラリー

    再起動しても固まって動かない。＋でカラーを追加もカラー選択もできない。

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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12. Image links broken in Illustrator 29.8 for different users

    We work as a team on Windows, files are linked from an area like "C:\Users\UserName\SharedDrive\" where the user name changes based on the team member.

    Illustrator 29.4 can handle this change. For example, if Jane and I are working on the same file, she can place a file with a link C:\Users\Jane\SharedDrive\file name.jpg, and when I open the file, Illustrator updates the link to C:\Users\Sarah\SharedDrive\file name.jpg with no issues.

    Jane updated to Illustrator 29.8.2 and suddenly all her links appear as missing on my computer. I tried also updating to 29.8.2 and links remained broken. We both downgraded to 29.4 and she resaved the file, links are working again for both computers. This seems to be a bug in Illustrator 29.8.2.

    We work as a team on Windows, files are linked from an area like "C:\Users\UserName\SharedDrive\" where the user name changes based on the team member.

    Illustrator 29.4 can handle this change. For example, if Jane and I are working on the same file, she can place a file with a link C:\Users\Jane\SharedDrive\file name.jpg, and when I open the file, Illustrator updates the link to C:\Users\Sarah\SharedDrive\file name.jpg with no issues.

    Jane updated to Illustrator 29.8.2 and suddenly all her links appear as missing on my computer. I tried also updating to 29.8.2 and links remained broken. We both downgraded to 29.4… more

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    0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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13. Libraries Panel coming up black v 29.8.2

    Libraries Panel is coming up black in v29.8.2 on MacBook Pro M1 2020, iOS 15.5 (24F74). I checked my CC app and can see everything there, but the panel won't do anything in Illustrator.

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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14. Releasing Shift when resizing an area type with Alt+Shift (but still holding Alt) makes the text jump

    Take a look at the GIF attached.
    Here are the steps:
    1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
    2. Hold Alt + Shift to proportionally resize the area from its center
    3. Change your mind!
    4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

    Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

    The faster you move the mouse — the larger is the gap.
    When released, the text jumps into the position of the bounding box frame (that is not where it gets rendered).

    Take a look at the GIF attached.
    Here are the steps:
    1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
    2. Hold Alt + Shift to proportionally resize the area from its center
    3. Change your mind!
    4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

    Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

    The faster you move the mouse — the larger is the gap.… more

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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15. Ai crashed and the recovered file is missing changes made in last 2 hours

    Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hours — the rest is completely lost! I checked everything, and it saved approximately nothing!!!! I'm furious right now!

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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16. meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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17. Share and Review Pin Function is not working

    Various Operating Systems Mac and PC. Various users.
    Illustrator Desktop V 29.8.2
    Trying to markup a Share for Review document
    Trying to add a pin and the pin tool does not show up and when I add the comment it just adds it as "unmapped".

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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18. Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2

    This error pops up on every Illustrator startup now:

    Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
    CC\Adobe InDesign\indesign-v20.0.jsx
    Line I:
    I/0 error

    Tried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).

    1 vote

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19. Preview issues with Home recent files and Placed files not properly showing all artwork.

    Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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20. Share for Review links are not working for my stakeholders

    I just updated to v29.8.2 yesterday and now all of my share for review documents cannot be viewed by anyone but me. The links are set to "anyone with this link can comment" but when they try to open the file it says "404 asset not found". I have tried regenerating the link and it did not solve the problem. This is happening with multiple people using mac and windows computers.

    MacOS Tahoe 26.0.1

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