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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8141 results found

  1. Illustrator performance, conflict with windows 11 desktop manager process

    I was trying to rotate an image within illustrator and the performance was unusable. Trying to select then rotate was slow and unresponsive. Made no sense as my workstation has plenty of resources. 24core/512GBram/RTX 5000 ada. I did a quick google search and found a redit post suggesting exiting illustrator, find dwm.exe, end the process (explorer crashes then reloads, so does dwm.exe), restart illustrator. After performing these steps, illustrator was working like it should, responsive and useable.

    Should not have to go through this process just to get illustrator to work correctly. Need to investigate with MS what is happening…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    1 vote

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  3. 「スクリーン用に書き出し」でCMYK書き出しされる

    Illustrator2024 (ver. 28.7.4) にて、カラーモードがCMYKのドキュメントを「スクリーン用に書き出し」でJpeg書き出しすると、CMYKで書き出されます。
    Illustrator2025 (ver. 29.2.1) で同一の操作をするとRGBで書き出されます。
    Illustrator2024 (ver. 28.7.4) の挙動が誤っているため、修正を要望します。

    1 vote

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  4. Smart Guides not working on Ai 29.2.1

    Smart Guides are not working. Nothing happens when I try to turn them on I have adjusted the settings in preferences, everything looks right they just don't show up.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  5. Cursor Moving on its own After Creating Clipping Mask

    Often after I create a clipping mask the cursor will, on its own, slowly begin moving across the screen. I can see it flickering with each step. If I hit escape it will stop the cursor and return to normal. M1 iMac Sequoia 15.3, Illustrator 22.9.1.

    This problem has happened to me in the past in previous versions, I can't recreate it when I undo and remake the clipping mask.

    1 vote

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  6. Nothing is visible except outlines when selected

    You get glimpses of its color when zooming in and out but cannot view the coloration.
    How can it be corrected?

    1 vote

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  7. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote

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  8. "Swap fill and stroke" results

    "Drop fill and stroke" results in faint, miscolored strokes. This problem only began today, 9 February 2025.

    1 vote

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  9. Generative Shape Fill - not present in the interface.

    Generative Shape Fill - a tool that is written about everywhere is not present in the interface.

    Illustrator 29.2.1
    Illustrator (Beta) 29.4.49

    System:
    MacBook Pro
    Chip: Apple M1 Max
    Mac OS: Sonoma 14.1.1

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  10. New Document settings reset while being entered

    When creating a new document in Illustrator, you can begin tabbing down through the fields and assigning numbers as you go (such as setting up standard business cards by typing 3.5, tab twice, type 2, tab thrice, set 3 artboards, tab once and enter top bleed amount, etcetera).

    The problem is, before I can completely enter my values, the program randomly moves to another field (possibly the first of the Recent Items, or wherever focus is upon bringing up the New Document dialog). This often means my new document winds up being "reset" to the last size created, and I…

    1 vote

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  11. Eyedropper not working when object is within nested groups

    Illustrator V. 29.1
    MacOS Ventura 13.6.2

    I need to be able to direct select objects that are within nested groups and then eyedropper to change how only that object looks. This feature doesn't work correctly and I don't want to have to click + click + click + click + click to get into the isolated object for every single shape I need to do this on every day. See screen recording to better explain. Thank you.

    1 vote

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  12. Radial Gradient Exports very large SVG with a many ellipse elements instead of using gradient tag.

    Sometimes when you select colors with pipette for radial gradients and export SVG the single radial gradient become hundreds of layers of ellipses. A single element should only export one element with a fill of a single radial gradient.

    I tried uploading a zip or the SVGs but this ****** form uploader wouldn't let me.

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  13. Contextual menu popping up far from cursor

    Canvas right click contextual menus are showing up far from the cursor (see video).
    Changing the window size dramatically changes distance from curser (bigger = further away).

    Tried to fix by:
    - Restarting Illustrator
    - Restarting machine
    - Checked for updates (none)

    Setup:
    - Mac OS X 15.2 (24C101)
    - Illustrator 29.2.1
    - MacBook Pro 15" M1
    - LG Superfine 5K
    - AORUS FI27Q-X 27 1440p

    1 vote

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  14. 画像トレースのグラデーションが適用されないバグ

    バージョン 29.2.1で、[画像トレース]パネルの[グラデーション]をONにしただけではグラデーションが適用されません。
    [滑らかに]のスライダーを操作すればグラデーションが適用されます。

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  15. ファイルを開き直すとカーニングがリセットされる

    .aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
    発生条件は不明ですが、今のところファイル中に1つだけ現れています。
    ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります(これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません)。

    現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。

    後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
    他に提供できる情報があれば提供いたします。

    1 vote

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  16. Screen blinking when moving mouse or hit keyboard

    Screen blinking when moving mouse or hit keyboard, then back to normal after some time.

    1 vote

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  17. Left mouse keeps registering double clicks in Illustrator 2025

    My mouse keeps registering double clicks when I only click once. For example when I select multiple object to align to a key object, Illustrator opens up isolation mode on the key object. It is not a hardware issue as I have tried 2 other mouses, same result. I do not experience similar issues in any other programs, just Illustrator. I also reset my preferences and still the error persists. This is so frustrating as I I cannot work effectively and before I updated to 2025 version I did not have this issue. Please assist.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Right click menu cannot pop up

    When there are 2 or more clipping masks, the right-click menu cannot pop up after selecting the object.
    Version 28.7.3/28.7.4

    1 vote

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  19. I can no longer move my objects freely

    I can no longer move my objects freely as before, they are forced to be moved as if there were pixels. The methods are similar to InDesign and I can't be as precise as before because I'm forced to put an object in a place I don't want. How can i deactivate that or which settings should I change? I cant find anything.

    1 vote

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    1 comment  ·  Snapping  ·  Admin →
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  20. Can't export to .dwg / .dxf

    the ability to export files to .dwg or .dxf is gone

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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