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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8075 results found

  1. Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024

    When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.

    1 vote

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Bugs when saving PDF files: Adobe Illustrator has stopped working

    When saving a file as Ai or PDF, it often happens that Illustrator hangs/stops working and displays the message: Adobe Illustrator 2024 has stopped working. Please verify the error, because we cannot save projects, sometimes it works, but most of the time the program crashes.

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  3. 画板导出图片后缀命名规则不一致

    画板导出图片后缀命名规则不一致

    1 vote

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    4 comments  ·  Documents and Artboards  ·  Admin →
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  4. libraries changes my units from inches to pixel

    Everytime I put an asset into the library and then open that asset the units are in points instead of the original inches it was created in.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  5. SVG Imports with missing/changing colors

    This svg file opens correctly in browsers and even converts correctly in Inkscape, but in Illustrator all the colors change.

    I'm using the latest illustrator as of May 2024 on Windows 11.

    I tried attaching the SVG file but it gets removed for not being supported, nice...

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  6. Illustrator 2024 Freezes When I Click Save

    Anytime the Save button is pressed, it opens the dialog box and immediately freezes. All of the buttons are grayed out besides the option to save to Creative Cloud itself. I cannot save to my computer or hard drive (both have tons of memory). I tried to use Illustrator 2023 and it didn't work either.
    I'm running a Macbook Pro 2019 with 32gb RAM and Version 12.3.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Text change when I copy and paste

    When I copy and past text from one project to another, it change the text randomly and I can't change it, I need to rewrite it.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  8. 포토샵과 연동이 안돼

    I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. 3D Rotation object misses the light source in version 28.5

    Version 28.5: Rotation 3d does not produce full 3d. Missing light. Diffuse instead.

    1 vote

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. Application crashes when pressing back arrow when inside symbol

    OS: Windows 11 Home
    AI Version: 27.8.1

    Context:
    The application crashes when I press the "back arrow" button while editing a symbol. The symbol I tried to edit was one that I had created myself and added to the list of symbols.

    Steps:
    1. Double click on the created symbol in the symbol menu to start editing it.
    2. Click the back arrow in the top left, as seen in the picture provided.
    3. The program will crash anytime that arrow is clicked.

    1 vote

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    1 comment  ·  Symbols  ·  Admin →
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  11. Constantly freezes up

    Freezes and interface is unusable & menus to be inaccessible. Mac doesn't recognize it as "unresponsive.”

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  12. GPU RTX4060 Laptop not compatible

    Why after clean install my laptop, i cant use my GPU RTX4060 Laptop with new driver update?

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. does not export SVG

    Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported

    1 vote

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Converted text won't change color. Eyedropper nor manual change not working (even though "fill" panel picks it up)

    I tried resetting everything, and updated Illustrator, which didn't help. Then I installed the new one and told it to remove old versions. So I now have the new illustrator 2024, and eyedropper still doesn't work. Exact same bug between versions of illustrator.

    Note, it seems to specifically be happening with text, even after changed to outlines.

    I saw a release note that this had been fixed yesterday, but I am having the issue right now, with the brand new install.

    Macbook Pro Sonoma 14.3.1

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. Rotating with Shift held doesn't rotate precisely at 180 degrees

    MacBook Pro 16-inch, 2021
    Apple M1 Pro
    16 GB memory
    Sonoma 14.1.2

    Illustrator 28.4.1

    Holding down shift while rotating an object "180deg" doesn't actually rotate it 180deg. It's maybe 179deg, which is a major problem.

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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  16. Unable to place image files of any kind into Art Illustrator

    Illustrator v 28.4.1
    When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files

    1 vote

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    Resolved (Comments Open)  ·  2 comments  ·  Images, Links  ·  Admin →
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  17. Embedding images in SVG is not working

    I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.

    I tried with AI 2021 and 2024, but it also happened with other files.

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  18. Multipage PDF opens with incorrectly scaled links

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1…

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  19. Screen blinking bug

    Screen starting blink after opened a tab for some times, making some irritations our eyes, it is only in Mac OS

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht

    1 vote

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    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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