Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8143 results found
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Lenteur Illustrator 2021 et incapacité d'ouvrir les fichiers
Bonjour, je travaille sur PC (Windows 10). Depuis la mise à jour (version 2021) , l'ouverture d'Illustrator est extrêmement lente. Ce matin, aucun fichier ne s'ouvre. J'ai redémarré mon pc à plusieurs reprises, désinstaller et réinstaller Illustrator. Rien n'y fait.
4 votes -
Crash on 'Delete Layer Style'
Every time I try to delete a layer style in the appearance panel, the software crashes.
Running latest version of AI (CC 2021)
OS is latest version of Windows 10 ProDoesn't do it in previous versions.
4 votes -
Simplify tool (24.2.3) still doesn't work as expected
According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.
I can't understand how the new tool could simplify so strange and unusable.
Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.
See attached image.
4 votes -
Cap Height setting not using Font Cap Height
Hello, the option for setting a size of a font by the font's specified cap height appears to be using a metric other than the cap height in at least one instance.
4 votesHi All,
Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.
Please share the following details :
- Machine\OS details
- Files with which the issue is reproducible
- A small recording of the issue
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Opening Recent file shows "Fle does not exist" error
Doing a File > Open Recent File is giving me an error "File does not exist". I have worked on the project for good number of hours and now I have to work all over again. Do you have an idea on how to retrieve back the file?
OS: Windows 10
Steps: File->Open Recent Files->Click the file name
Expected: Opened file
Actual Result: File does not Exist pop up message4 votes -
Relink multiple instances of a graphic to cc libraries
Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.
4 votes -
Embedded Grayscale image in RGB document becomes transparent in PDF
Embed a grayscale image in an RGB document.
Save as PDF with the Default options.
The image becomes transparent.
In a CMYK document embedded greyscale images become lighter.4 votes -
Blinking Cursor absent in Artboard panel
Operating system: Mac OS 10.14.6
Illustrator version: 24.2.3Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
Regards
Gary4 votes -
Drop shadow results are unusual when converted to grayscale
Version: 23.1 and 24.2.3
phenomenon:
1. Create an object
2. use drop shadow from appearance menu
3. From the Edit menu, select Edit Color and then Convert to Grayscale.After conversion, the drawing of the drop shadow is not normal.
There will be a problem even if you save it as a PDF.Version 22.1 does not have this problem.
4 votes -
shift does not create square artboard, but uses previous proportions
illustrator 2020 - 24.2.3
mac os catalina 10.15.6in the newest version of illustrator, creating a new artboard while pressing shift just creates an artboard at the same dimensions as the previous one, rather than as a square. having to take the extra steps to manually type in exact square dimensions is a real time suck when i have to create many different sizes on one document. there should be a way to get that old setting back!
4 votes -
'Edit Color Group' does not respect global or spot color swatches.
The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.
Try this:
- Make a few global color swatches. Draw some shapes using them.
- Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
- Make those swatches into a color group.
- Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
- Change some colors, hit OK, yes you do want to save your changes to the…
4 votes -
Export For Screens rememebers destination location (like 24.1.3 and earlier)
EXPORT FOR SCREENS: In Version 24.2 onwards, Illustrator exports the file to the same folder as the source AI file.
If I change the destination location, it reverts back to the same folder as the source when I reload Illustrator. Before this version, it would remember the destination location. I like to keep a separate folder for all exports, separate from my AI files.
4 votes -
Objects become locked
Objects become locked in place for no reason - no object is set to lock.
This happens randomly when working with objects / shapes / strokes.The only way to get rid of the issue is to restart Illustrator.
4 votes -
Window auto scrolling
When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.
4 votes -
New Illustrator 2020 laggy and slow on the simplest of tasks
Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.
4 votesGeneral slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
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Align Text box with Object
Using Windows 7 or High Sierra and Illustrator 24.2
Align text with any object is not aligned properly. Presently it takes text box and actual height/width of text and aligns object width/height.
I understand this is way Illustrator text work, but can changed/update so can properly aligns. Hoping to get it resolved in near coming versions.
The alignment should work like Indesign or any vector program. Check attachment.
4 votesYou can now choose to align to preview bound of a type object, using Align to Glyph Bounds option in Align panel’s menu.
Please comment back if you have any problems with that.
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align panels
macOS Catalina 10.15.5
illustrator 24.2
aligning panels with a figure
align panels to the left
panels aligned to the right4 votes -
Hide edges not working
When choosing to hide edges of selected objects, 1 or more objects still have edges visible. I have resorted to back saving my documents as this feature is crucial for layouts.
4 votesAs far as I know, the auto-keying an object in a selection was a bug introduced in one of versions, not caught in time and slipped into the release, later fixed.
Since no object is forced as a key right now, I assume there is no need in having its bold outline to be hidden when Hide Edges is active, since these two factors rarely meet... However, if you have a workflow that requires to have both — I encourage you to file it as a feature request with some examples.
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Rectangle tool draws slightly rotated rectangle
Update 24.2 - When drawing a rectangle (by selecting the rectangle tool, clicking on the artboard, and entering desired dimensions), the resulting rectangle is slightly rotated, skewed or tilted. It's not noticeable until it's viewed in outline mode.
To confirm this, I create a 1" x 1" square with the rectangle tool. Then drag the ruler origin to the top left anchor point. The transform palette confirms this anchor point is at x=0, y=0 (as expected). Then I select the top right anchor point and see that its coordinates are x=1, y=-.0022. The y-value should be 0.4 votesAs per the comment, the solution might be to check the Constrain Angle value in Preferences > General (Cmd/Ctrl + K) — it should be 0.
If you still have this issue when it’s set to 0, please comment.
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Default save location for "SAVE FOR WEB" in Illustrator 2020 (24.2)
Hello,
In version 24.2 of Illustrator the behavior of the SAVE FOR WEB (LEGACY) function has change. In version 24.1 and older, the default saving location vas the last saved location used, in version 24.2 it is the location where the Illustrator (.ai) file is located which is by default. I was wondering if this is a bug or voluntary choice because it affects my work flow considerably even if it may seem like a small detail. I understand the value of saving by default where the Illustrator (.ai) file is located, but I would like to choose the method…4 votes
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