Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8207 results found
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Black Showing Up in AI Preview
I'm working on macOS Big Sur 11.4
3.5 GHz 6-Core Intel Xeon E5
32 GB 1866 MHz DDR3
AMD FirePro D500 3 GBI'm creating packaging dielines, and the white areas on my dielines show up as black in the AI preview and in the Mac preview (the colors appear normal in Adobe Acrobat). The printer is printing the wrong version with the black in place of white, and I don't know how to fix the file for the printer. When Illustrator is open or when the file is open in Acrobat, the colors are fine. It's only in the…
1 vote -
Blending paths with Width profiles works wrong
Create two lines.
Apply width profiles to both of them.
Blend them.
Ai will generate steps that have uniform profiles instead of intermediate.13 votesResolved (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Based on the information provided by Margaret in the last comment, the issue is not specific to Illustrator but related to Astute's Dynamic Sketch tool. Thus closing the issue for now.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Latest Illustrator Update Unresponsive July 2021
Can't select objects, access library (unresponsive), extremely slow, has obscured text when re-opening files. Can't save png or saves and then distorts the PPI. Won't toggle between tools.
2 votes -
Blend Tool Doesn't Really Work w/Text
Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.
2 votes -
Open dialog box Dimmed items that open
When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.
1 vote -
Weird neon pink image of straight horizontal lines while creating new symbol
As I was making a new symbol, I had another tab open of a house I was creating and in the midst of making such my laptop went blank showing some weird neon pink image of straight horizontal lines, and then it went blank and then after that my laptop restarted. It was only after I reported the bug to apple I realized looking back at my other tab on illustrator that the original image I was using for practice on illustrator got really messed up and can't use now.
1 vote -
color
i have been dealing with a color issue in Illustrator 25.2.1
all the colors changed to a weird colors and it became very slow even if the artwork size was small.
i have attached 2 photos in cmyk and RGB i was trying to make the same color from the original artwork in both RGB and CMYK it's not the same.
any one know why3 votes -
Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive
Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.
The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.
The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem…
3 votes -
Can’t overwrite values in size fields of the New Document dialog
When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.
You have to use backspace — incredibly irritating. Please fix.
5 votesThanks for reporting the issue , Illustrator team really appreciate this.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .
Thanks and Regards ,
Ankit Goyal
Illustrator Team -
Files with extra-long file names aren’t saved on Windows, without a warning
If the file name is too long for Windows 10, no error message is generated but the file is not saved.
Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.
I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…
2 votes -
Bug when Alt/Option-dragging multiple points with Direct Select
In Illustrator version 24.3, I'm getting a bug with Alt/Option-dragging multiple points using the Direct Selection tool. See screen recording attached.
Opt+dragging one point gives expected results.
Opt+dragging 2 or more points copies the entire object.
12 votes -
Colors in entire file are suddenly completely wrong (when not in pixel preview mode)
I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.
I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?
3 votes -
create new
nothing comes up with create new file, need to use create new file from template all the time.
1 vote -
Illustrator 25 extremely slow
Illustrator 25 (the past several versions; currently running 25.2.3 on two separate Macs) on Mac OS (Big Sur) has been running extremely slowly for me. I've reinstalled the app, reset prefs, removed plugins, removed fonts, etc., unticked "GPU performance," ensured that dictation is disabled at the OS level, and Illustrator is still giving me the beach ball of death for things like selecting items in the menu with a dead-simple file.
I have downloaded Affinity Designer, but it's not making my socks go up and down — twenty years of Illustrator muscle memory makes it hard to switch. I'm not clear…
3 votes -
Punktmuster Vektorpaket
Die Bibliothek Punktmuster Vektorpaket ist leer in früheren Versionen ist es nicht so
vorübergehende Lösung: Eröffne das Dokument in der alten Version und bearbeite es der aktuellsten1 vote -
1 vote
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Can't Save certain files on Big Sur (Illustrator 24.3)
While saving certain files, illustrator starts loading, freezes and crashes.
Reinstalling didn't seem te work.5 votesThis issue is fixed in Illustrator 25.0 and above for Mac OS Big Sur. Users can disable the “Background Save” option in File Handling & Clipboard preference to workaround this issue in 24.3 and below.
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Saving under macOS with cmd-S and cmd-D results in an error
I save my AI document under macOS 10.15.7 with the key combination cmd-S and immediately also press cmd-D so that the document lands on the desktop.
Since Illustrator 25.4.1, this results in an error message. I have to wait a while after pressing cmd-S before I can press cmd-D. Only then does it work.
Speichern unter macOS mit cmd-S, cmd-D ergibt Fehler
Ich speichere meine AI-Dokument unter macOS 10.15.7 mit der Tastenkombination cmd-S und drücke sofort auch cmd-D, damit das Dokument auf dem Schreibtisch landet.
Seit Illustrator 25.4.1 ergibt das je doch eine Fehlermeldung. Ich muss nach cmd-S etwas warten,…
1 vote -
Normal "Save" operation in recording Actions becomes a "Save as" operation
Windows 10 Pro 64-bit 2004, Illustrator version 25
When you create a new action and use "Save" it becomes a "Save As" where it displays a path.
My scenario: I often have to re-save a batch-exported pdf again with normal "Save" so that all text is converted to paths for a print house via custom shortcut F12.
Because during batching there is no option do convert the text.
So I need a second run with recorded actions:- select all
- convert all text to path (outlines)
- save
- close
The normal save operation is required so this can work with any file…
9 votes -
comment empêcher plusieurs personnes d'être sur le même fichier illustrator ?
Bonjour. Je travaille sous Windows 10 avec Illustrator 2021. Voici mon problème : Comment empêcher plusieurs personnes d'être sur le même fichier Illustrator ?
Une collègue travaille sur un fichier. Je peux ouvrir ce même fichier, faire une modification, enregistrer. Ma collègue fini ses modifications et enregistre. Ma modification est perdue. Rien ne me signale que quelqu'un travaille déjà sur un fichier!
Comment faire ? Merci de votre aide1 vote
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