Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8119 results found
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Illustrator Crash/Not Running
Operating System: Windows 10
Version: Adobe Illustrator 25.3.1After the last update, some of my documents on Creative Cloud do not open, unless I create duplicate and run the duplicate.
The updated Illustrator crashes more often, specially if I have a lot of layers.
1 vote -
Illustrator auto added a level 1 layer to wrap all layers after saving as SVG.
- Windows 10.
- Adobe Illustrator 25.2.1.
- Save any .ai file that has multiple layers as SVG then open the saved SVG file with Illustrator .
- Expected: Keep the same layers as the ai file. Actual result:All layers were wrapped by a new layer automatically.
1 vote -
Illustrator Closes multiple menu items
Dear Adobe
I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.
Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.
It might be my latest software update
Look forward to hearing from you
Best wishes
Jay
Look foward to heariong from you
1 vote -
I can't see my workspace
I open AI and all my tools bar, control bar and work space are disappear.
About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.1 vote -
Beta 25.4 – Crashing when in isolation mode (Big Sur 11.4)
I'm running both the Apple Silicon Beta version (25.4) of Illustrator and 25.3.1 via the Rosetta emulator, and having the same issue across both. Huge amounts of lag occur when double clicking an object to enter isolation mode. At first I thought it was because the file I was working on had a bunch of linked images, but now even new files with a single vector object drawn will have the same lag issue. A shutdown of the machine sees a new file operate as expected, until I enter isolation mode, and then the same issue occurs. Close that file,…
1 vote -
GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…
1 vote -
Type on path shifting placement
I've updated to Illustrator 2021 (version 25.2.2), now when I open files from the 2020 version of Ai, type that was sitting on a curved path is now shifting all over the place. For example in the image attached the type should be full displayed and centres. This is happening on many files and is a major issue! This needs fixing!
1 vote -
Pasting in Front objects from different groups puts copies in the topmost group
This is in latest version as of today's date. An annoying bug which was not present in older versions of illustrators and is reproducible:
Create two vector objects and group them
Duplicate this group (this is just to provide two groups, the problem exists across all groups of objects)
Use Direct Select (A) to select one object from within each of these groups
Copy (Ctrl+C)
Paste in Front or Paste Behind will paste one object in front or behind and move the other selected object to that depth
Regular paste pastes two objects as expected.2 votes -
ADOBE FONTS NOT ACTIVATING W/ UPDATE!!
Orator fonts specifically are not loading which my entire company branding materials use. I need a resolution ASAP!!!
2 votes -
Illustrator file management system has has bug.
I categorized my all art work while drag and drop some folder get automatic duplicate my Internet connection is at good speed . This error i face most of the time .
File managing is good but with this bug am frustrated. And the cost that is charging is too much . Just wasting of money , i already had a lots of stuff to manage and this buggy management system of file.This is my last month on illustrator will unsubscribe the subscription,nor recommend any one.
1 vote -
Shape anomalies when creating pattern brushes
When I create a pattern brush using a series of pictures, other duplicated shapes (anomalies) would appear on top of the images when the new custom brush is applied to an object. In some cases it is duplicated, offset lines or flopped shapes that appear as additional objects...
ungrouping all objects before making it a brush seems to resolve the problem...
1 vote -
Mac Os Big Sur
Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.
Need Help on this!!!!!
2 votes -
folderAlias.resolve() is broken
can't resolve folder alias in mac os
Environment
macOS 10.13.6
Illustrator CC ver 24.0.1try:
var folderName="untitled folder"
var folderAliasName="untitled folder alias"
var folderAlias=new Folder(Folder.desktop+"/"+folderAliasName)//calling resolve on alias returns file
var resolvedFolder=Folder(folderAlias.resolve())//no..
alert(resolvedFolder.getFiles)//undefined
//test actual folder
alert(Folder(folderName).getFiles)//function...
//seems it points to file
alert(resolvedFolder.constructor)//File (?!)
//just to check
alert(folderAlias.constructor)//Folder1 vote -
Fermer fichier
os 10.14.6
version 25.2.2
J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)1 vote -
Error when pasting if one symbol is built with symbol font
I'm working with maps in Illustrator and for a long time copying and pasting text inside an illustrator document has been acting weird. Each time I paste, the text is being pasted, but also added to the text is one or a few letters from a symbol font. It's like when copying text, it also copies something else.
Today I noticed that I have one symbol which is basically one of the letters in one of my symbol fonts. (not outlined) And when outlined that symbol instead I noticed that pasting text no longer added the symbol font in the…
1 vote -
Slack & Illustrator freeze each other
Sometimes Illustrator freezes on save and f I click Slack, I notice that it also has frozen. If I force quit Slack, Illustrator sometines unfreezes without having to force quit it.
HELP!
3 votes -
Second line of type (point and area) is picking up the style of the first line when pasting plain text
New to 25.3.1 update, MacOS 11.4. When there are two lines in a point or area type object separated by a return, selecting the entire second line (formatted differently from the first line) and pasting in plain text (copied from a Finder filename) is now picking up the formatting from the first line instead of retaining the formatting from the existing line, as if there were an invisible return character from the first line, or as if it were a continuation of the first line. This is contrary to AI behavior since forever.
1 vote -
Color theme panel scaled
Color theme panel is scaled and I can't see all the interface.
I've tryed change ui scale but no sucess.
What can I do to fix it?6 votes -
Opacity Doesn't Live Update when using Properties Panel + Keyboard
AI Version: 25.2
OS: MacOS 11.2.1
Using CPU & GPU PreviewProblem:
- With an object selected, open the Properties Panel.
- Click in the Opacity field and use the keyboard to increment the opacity up or down.
- Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.
Expected Behaviour:
- As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.
Notes:
- If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.3 votesCompleted (Comments Open) ·
AdminArchana Kumari
(Lead Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Archana Kumari
Illustrator Team
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Straight line extension does not work if the adjacent point has a handle
I have a shape.
Some points of it have handles, some are not.
For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
If I move this same point along the basically same straight left segment,…17 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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