Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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ドロップシャドウ
2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時 オブジェクトが変わってしまうので 困る.....
1 vote -
Saving Issues on Large Artboards
I am working in the Illustrator 2020 with Windows 10. The issue I have is that when I initially work on a project with an artboard say 300"x300" it works great and seems to save just fine. However after I close out and go to re-open the saved file it comes in at 10% scale. My new artboard is 30"x30". Am I missing something? I feel like the file should remain how you saved it.
1 vote -
Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying.…1 vote -
1 vote
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Typo in What's new Pop Up
ILLUSTRATOR IS SPELLED INCORRECTLY!!!!
1 vote -
When importing PSD files with layers into AI, if you 'outline', masks get deleted and transparency made 100%
When importing PSD files containing smart objects into AI, the masks get deleted and opacity reverts to 100% when you create outlines (and it is really dangerous cos I only export to AI as a last step before i print, so this can be easy to miss!!!!).
You can rasterize smart objects before exporting them as a work around, but that's not a great solution really, and means you are best creating a copy of the layer if you don't want to lose fidelity.
2 votes -
Export resolution
There is an inconsistency between illustrator and the rest of the world (Photoshop / Bridge / Finder) regarding export resolutions.
When one exports a 100px board on Ai set at 300ppi the file info shows 422 x 422 i.e. 100 * 300 / 72 on Ps an export will show as 100 X 100 which makes sense and that’s how other programs view it.4 votes -
Alt + Scroll wheel doesn't zoom
Just updated to 23.05 (64 bit windows 10) and the alt+mouse wheel no longer zooms. It just scrolls left and right same as CTRL+mouse wheel. If I use ALT+Shift+Mouse wheel it does scroll.
22 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
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Pen tool snapping
The pen tool doesn’t currently snap to grid.
1 vote -
Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient1 voteDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Suddenly I can't seem to open or create new files in Illustrator.
when I tried to launch and run my ai files and trying to create new files, the application will just hang and nothing happens. I've uninstalled and re-install but the problem is still the same. It was still working fine 2 days ago. I need a solution fast because I have deadlines to meet!
1 vote -
Where is the Polygon tool in Illustrator V24.3???
Hi Illustrator Team,
Where did you guys hide the Polygon toold? It is not in the extensive option under Rectangle tools.
All I am seeing are:-
Rectangle,
Rounded rectangle tool
Ellipse Tool
Star Tool
Flare Tool1 vote -
illustrator bug erasing files
I save all files locally. Yesterday i made a 'v2' of a project, saved in the same location as the 'v1', had both opened and worked on the v2, and exported PNGs from it to use in another app (saved frequently between edits). Today I discovered the PNGs and v1 are still in the folder, but not the v2.
It is not listed in my Mac's 'recent files', it doens not turn up in search, it is not in the cloud storage, i did not use an external, and I also did not accidentally erase the file-go into the trash-…
1 vote -
Alignement of neighboring objects
Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?
1 voteIn case someone can’t see these, check these:
1. Disable Snap to Grid
2. Enable Smart Guides
3. Make sure you have Spacing Guides option turned on in Preferences > Smart Guides
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"Export As..." is generating poor quality images
Using "Export As" to generate JPG or PNG file is having poor quality results recently, photos look grainy. In order to get the quality that is expected, you now have to go back to using "Save for Web (Legacy)" feature
1 vote -
Trying to apply an opacity mask on an object with a freeform gradient makes it disappear
I have an object with a freeform gradient and I'm trying to clip that with some text (which has been converted to a shape). Although it seems to work initially, after switching back form mask to the object layer, the object disappears completely.
1 vote -
Can’t align all objects within group
Hello,
I've seen that this is claimed that it is fixed on a previous update, but I have the latest (24.2.3) and still have issues.Situation:
4 text layers in a 2nd level subgroup
Selection of three out of four layers and the Align/Distribute is working as expected (align to Selection selected)
Selection of all four layers (or group layer) and the Tool isn't working on 'Align to Selection' basis. It's working correctly as 'Align to Artboard'How am I supposed to align all layers in a Group? The only workaround is to align all layers but one and then…
1 vote -
The operation cannot complete because of an unknown error. [>MIT]
I get the error "The operation cannot complete because of an unknown error. [>MIT]" and once I hit the ok button it closes down. I have uninstalled three times, wiped all preferences, restarted the computer. Nothing I am doing is working. Help! TIA
4 votes -
Editing Pattern Swatch + Saving = Crash (unsaved, unrecovered)
After creating a new pattern swatch with about a dozen objects, I double click the swatch to change the pattern settings. Either of the following scenarios cause Illustrator to crash EVERY TIME, using ANY of the last 3 versions of Illustrator:
— hitting Command+S to exit pattern editor while saving
— double clicking to exit, and then hitting Command+S at any point afterwardsTLDR; hitting Command+S anytime AFTER editing a pattern swatch is crashing Illustrator
I've replicated this issue about 2 dozen times now across all 3 most recent builds of Illustrator available through CC.
I haven't yet tried saving…5 votes -
Illustrator not allowing file saving bug
The Save or Save As functions aren't working. After going to File and selecting either one, nothing happens. I'm left with work unsaved and at risk of losing. This hasn't happened before and I have been using illustrator perfectly for the last 6 months.
I have a MacBook Air, macOS catalina version 10.15.5.
I have Adobe Illustrator 2020.
1 vote
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