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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8115 results found

  1. Select same fill color does not take into account tints

    When I select "same fill color" or "same appearance" it selects all items using that particular pantone regardless of whether I am using that pantone at 100% or a tint (ex 40%, 50%, 60%).

    1 vote

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  2. Scaling freeform gradient objects with real-time drawing/editing on.

    When I have real-time drawing turned on, I can't select multiple objects that contain freeform gradients and scale them without losing the appearance of the objects. A single object works, more than one at a time will not. If I turn off real-time in preferences, this resolves the issue.

    Mac os 10.14, Illustrator c 24.2

    Please see videos for demo:

    https://www.loom.com/share/5040af7faaec469ea51dbacec54ad60a

    https://www.loom.com/share/36b855a5d05b4119828a0c7680036ee6

    Problem resolves when turning real-time off:

    https://www.loom.com/share/4d45e69091b149d88b41661b30a49baf

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  3. why can't highlight multiple layers from different group anymore 24.4 update !?

    I suddenly can't highlight multiple layers from different group, by holding down the (shift) key. And deselecting with (Alt) isn't working either!

    1 vote

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  4. Bounding box center points disappears while adding ruler guides in 24.1.3.

    Bounding box center points disappear while adding ruler guides in 24.1.3 please fix.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  5. Missing options panel for Object > Path > Simplify

    I am missing an Options Panel for Object > Path > Simplify. Illustrator chooses a random simplification and automatically applies. MacBook Pro, OS Catalina, Illustrator 24.0.3

    3 votes

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  6. New document (File > New) window does not display options and has overlapping text

    The "Create New Document" window doesn't display any options, just a blank panel. Also, the text is overlapping itself and unreadable. I cannot create a new document to any specified size.

    1 vote

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  7. File Save Window Font Styling Unreadable

    (System: MacBook Pro 16" OS X 10.15 Illustrator 24.2.3)

    When attempting to save a file, the save to window's text styling is nearly unreadable, the padding/margins are way too large, making the paragraphs very thin. Select buttons are pushed below fold, and window needs to be expanded to full screen in order to select where to save file.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Not saving when i make changes and save. it is always original version when opened.

    Not saving when i make changes and save. it is always original version when opened.

    1 vote

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  9. Pasting goes to the back of the layer - and not on top!!!!!

    When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  10. Actions don't work with function keys in Illustrator 2020

    In CS6 the function keys worked fine to invoke actions. In Illustrator CC 2020 the function keys operate as Mac function keys but can't be used to invoke an action. For example, I have Shift + F3 programmed in AI to save a file as .PNG to the current disk. I know the action does what it should because when I double-click it in the Actions menu it works fine. When I press shift+F3, I get the multi-file window, which is the native Mac keyboard function for F3. It's as if the programmers forgot to override the Mac function keys…

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  11. Dotted Guidelines on Retina Displays too small, and option to move Guidleines to back needed!

    I have a 27" Late 2015 iMac with a Retina display. I used to work with guidelines that were dots, but I've found that they are too small to see on a Retina display, so practically unusable, making me resort to using lines. However, if I move the same artwork window onto my second monitor (non-Retina), the dotted guidelines return to a reasonable size. If there was an option to increase the size of guideline dots as part of the UI preferences, that would be a great addition. Also: the ability to move guidelines to the back of the artwork…

    2 votes

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  12. Selection tool issue

    The selection tool is not showing its feature to select and resize the object or rotate the object. It's just simply moving the selected object and not increasing or decreasing the size.
    Kindly help.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  13. Saving to iCloud Drive creates multiple versions of the same file.

    Saved a file to a folder on iCloud Drive (on the Desktop with iCloud Drive Desktop & Document Sync enabled). The file is still open in Illustrator, yet there are 3 versions of the file in the folder.

    What I am assuming is happening is that the file is being taken off of the desktop and saved to the cloud, but then Illustrator is rewriting the file because it can't see the original file. This hasn't happened before with Illustrator until the 2020 updates and I've saved all my files to iCloud Drive folders since it became a thing.

    I…

    4 votes

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  14. When Using (File - Place) illustrator applies an unwanted clipping mask which is not present if opened normally.

    I import lots of vectors and other files from various places on my computer and everytime I use the (File - Place) feature the vector I import has this unwanted clipping mask.

    I find myself clicking ungroup - release clipping mask - ungroup - release clipping mask until the image is completely destroyed and I'm left with a bundle of gradient boxes and an outline of the original shape.

    1 vote

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  15. Links palette reporting PNG links as CMYK

    BUG?! Links palette reporting PNG links as CMYK

    OS 10.14.6 / CC 5.1.0.407

    PNG's are RGB, the format doesn't support CMYK.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  16. Freeze and Crash on every save and Opening issues

    Launches in a window too small to open and freezes and crash when trying to export or save

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  17. Info Palette anomalies

    The Info Palette in AI 24.2 won't resize to its normal size. Plus the CMYK fields are out of place.

    2 votes

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  18. crashes when select pull-down menu

    OS : Windows 10 Pro 1909 (18363.1016)
    illustrator version : 24.2.3 (64-bit)

    When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Files from Illustrator 9.x lose all layer names when loaded.

    Today I was looking through some old files and discovered that things I drew when Illustrator 9 was the new hotness lose their layer names when loaded; everything is just named "<Layer>".

    Observed on several versions from CC2018 (22.x, the oldest one on my computer that I can still run - maybe it's time to delete those older versions I still have kicking around) to 2020 (24.2.3).

    I've attached a file that displays this behavior. Ignore the request for a linked file that I didn't include, it's just a scan of a rough sketch.

    1 vote

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  20. Zooming Delay

    After updating I'm getting a delay when I zoom in or out, it doesn't react until I perform another action like panning.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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