Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8052 results found
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left justifying text doesn't work
Command +Shift+ L does not work. I checked my hot key preferences and even tried changing it and it still doesn't work.
2 votesA possible common solution to this is to check if other applications — browser extensions, screenshot/buffer managers, etc. — steal the hotkey Cmd/Ctrl+Shift+L combination.
Unfortunately, Illustrator can’t see other apps claiming hotkey at OS level, as can’t they.
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24.0 crash
Positive: when it does crash files are recovered,
negative it does crash often... at least once or twice per day.8 votes -
Glitchy screen when opening a new document
Whenever I open a new document on illustrator, or open some existing documents, the whole screen turns red and when I try to zoom into the art-board or the document in general, it begins to glitch and white rectangles appear. I'm unable to select or move around any artwork.
1 vote -
Fill/Stroke icons to match in the tools bar
The smaller sub-icons for Fill and Stroke Boxes should match. (Fill is Full and Stroke is Hollow). Under stroke, the icons only change for the color, but the icons do not change for gradient and no/color/opacity.
3 votes -
OPENING DOCUMENT - additional window opens
An extra blank window opens when opening a document (screenshot added)
Is this a known issue? is there a solution?Adobe CC Desktop AI version 24.1
3 votes -
unfilled Objects not Overlapping properly in Adobe Illustrator 2020(24.0.1)
In Adobe Illustrator 2020 v. 24.0.1, my shapes are not overlapping properly, When I overlap two different objects the overlapping area of behind object is not hiding, kindly help, I am stuck.
1 vote -
Scissor Tool not working
The scissor tool doesn't divide a path. Trying to cut a circle that was created. even when enlarged to 600% I keep getting the error, "Please use the scissors tool on a segment or an anchor point (but not the endpoint of a path".
1 vote -
Text in connected Area Type Text boxes becomes very unstable when scaling
MacOs Mojave 10.14.6
What did:
Made area type square object
Copied it 13 times, connected it
put this structure under mask (tried also to put every object under it's own mask- same result).
added shape objects
Scaled everything - everything fine.
selected all the text in the structure and write new one with the same font/
Scaled it
Usually if you select this structure of connected area type boxes in company with some shape or object and scale all this, size of text in this boxes changes accordingly.
Result differs every time. Sometimes it's fine, sometimes all the letters have…
1 vote -
Illustrator won't open .AI or Jpg files
Hi,
I'm currently using Intel Core i7-4700MQ CPU @ 2.40GHz on Windows 10 with version 24.1.2 of Illustrator.
I only started using software today (so i'm very much a beginner) and I have gone to open .ai and .jpeg but a tab pops up stating 'the file "abc" is an unknown format and cannot be opened'.
Can you help me fix this please.
I can't find any answers anywhere.
Thankyou,
Harry
1 vote -
Duplicating an Artboard with art on it and then Undoing it, causes crash
if you drag and artboard with art on it while holding option to duplicate, it duplicates fine, but if you Undo, the duplicated artboard remains and you can't delete. sometimes if you try and select the artboard illustrator will crash. the only way to update is to reopen the affected file.
2 votesHi, Fernando, thanks for reporting the issue.
Since we are not able to reproduce the issue in house, kindly provide the following information to nail down the issue further: the machine details, the Illustrator version with which the issue is happening, the test file, and test steps to help us reproducing the issue.
It would be very helpful if you can provide the video recording to reproduce the steps. Kindly share the above details ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of mail.
Regards, Pooja Garg, Illustrator Team
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File > Save not saving in the newest version format
Since vr 24.1.1, "File > Save" automatically saves legacy versions of illustrator as the same legacy version. This means any files made pre this version all come up with this and I have to use "File > Save As" every time.
Previously any file I worked with, I could use "File > Save" and it would save as the newest version of AI (maybe with the exception of very older file types like CS ones). Not sure if there's an option I can change to switch it back? As this is slowing my work flow.
2 votes -
Multiple selections for converting to greyscale not working
After selecting multiple objects, and choosing Edit - Edit Colors - Convert to Greyscale, it no longer works. Objects must be selected one at a time for the command to work. Win10, Illustrator 24.2.1
1 vote -
Creative Cloud library assets make Illustrator Crash
MACO 0S MOJAVE
version 10.14.6
Illlustrator CC 2019 and Illustrator CC2020I'm using a lot the creative cloud Libraries in Illustrator.
Many times, when I create an asset in the library by dragging and dropping it into a group, the asset crashes Illustrator when I try to open it to modify it.1 vote -
Constraint not working properly in Properties
I'm using adobe illustrator cc 24.1.2 on Windows 10 v 1903, The constraint function in the properties tab is not working properly for me. When i press the constraint button, the height and width proportion should stay the same when i change one number, but it changes them to be slightly off. If i make a circle 500 x 500, constrain the dimensions, and change the height to 250, it changes the width to 249.499. It doesn't matter what numbers i use, it will always change the other dimension to be slightly off what it should be.
2 votes -
Rotate lagging/hangs, whenever I'm in rotate tool and rotating lines or objects, sometimes I experience lagging about 1 - 2 minutes
it stucks on this cursor here(image attached), it will last 30 seconds - 1-2 minutes, been dealing with this for a long time.
Looking forward for the fix.
1 vote -
Editing text with warp doesn't update
Editing text that has a Warp effect applied does not update on screen or even in a saved PDF until the warp effect is turned off then on again in the Appearance panel. See the attachments where I have changed the bolded word 'egg' to a roman type weight. In the second warped screenshot it is still bold. This bug has only started since the very latest general release of Illustrator: v24.1. Occurs in MacOS 10.15.3 and in MacOS 10.14.6
2 votes -
Tabs randomly stop functioning, will only show one project
Since one of the recent CC updates at the end of February, both Illustrator and Photoshop have been having a glitch multiple times a day with their tabs. You'll go into the program and see one of your projects open, but when you click on another tab it still shows the original project. The only way you can see your other projects is if you take them off the tab bar into a separate window. All tool panels behave exactly the same. The only way I can fix this is to take every single one of my projects off the…
2 votes -
when I open Illustrator there are no tools showing
I can't see my tools in Illustrator and I can't change or reset my Workspace :(
I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc
Usually setting the Workspace to Essentials Classic does the job... please help!
3 votes -
cannot duplicate or move artboards
Cannot duplicate or move artboards with artwork in Illustrator 2020. Artboard will merely move with the artwork contained when hitting opt+click. Can only duplicate artboards without artwork.
2 votes -
Split into Grid doesn’t work for objects smaller than 4.25 mm
I've stumbled across a glitch in the Split into Grid code which prevents objects with dimensions smaller than 5mm from being split. See the video for a demonstration.
NotaVoiceoverArtist :)
2 votes
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