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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8057 results found

  1. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

    When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

    2 votes

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  2. Bugs when saving PDF files: Adobe Illustrator has stopped working

    When saving a file as Ai or PDF, it often happens that Illustrator hangs/stops working and displays the message: Adobe Illustrator 2024 has stopped working. Please verify the error, because we cannot save projects, sometimes it works, but most of the time the program crashes.

    1 vote

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  3. Object Transform / Arrange unavailable after editing Graph values

    Illustrator 28.6 on Mac Ventura 13.5.2 (but this has been going on for several version of Illustrator)

    Every time I edit the values of a Graph (pie chart), the Transform and Arrange menus (in Object) are greyed out and I can't use them (nor the Transform Again) unless I first click on the Object menu.

    This is slightly annoying (most of the time I don't realize the transformation hasn't been done until much later and I have to move things again).

    1 vote

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  4. Home Screen shows incorrect data at start of month

    At the beginning of a month, the Home Screen reports inaccurate "last modified" dates on recently opened documents. For example, on 1st March, a document last opened on 28th February is reported as having been opened "1 month ago" instead of "1 day ago".

    3 votes

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  5. flickering zoom in / zoom out

    Illustrator is making heavy flickering while zoom in/zoom out. I have 4090GPU but performance is terrible.

    3 votes

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  6. Adobe Illustrator scrolling issue with XP-Pen tablet

    Hi, I am using XP-pen Star 0-3 tablet. My tablet is correctly with other Adobe programs, only in Adobe illustrator it starts working erratically while scrolling.
    I can function normally in Adobe illustrator, however whenever I touch any scrolling bar, entire artboard starts scrolling with movement of mouse.
    I have attached the video for better clarity.
    Please help

    5 votes

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    2 comments  ·  Other...  ·  Admin →
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  7. Custom/saved workspace doesn't update toolbars the first time

    After I choose a saved workspace, the toolbars don't get updated/repositioned until I choose the saved workspace the second time from the window>workplace menu. In the first attempt, it positions the toolbars somewhat but not properly/fully. Therefore each time I have to go back and choose the saved workspace once more to get everything positioned how it is set.

    1 vote

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  8. 2 votes

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  9. Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel

    Hi there!
    When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.

    You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.

    6 votes

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  10. Clic gauche qui marche 1 fois sur 3 ou alors 1 clic gauche en fait 2...

    Bonjour, lorse que j'effectue 1 clic gauche sur ma souris, celui s'effectue 1 fois sur 3 (c'est aléatoire) ou bien quand celui-ci fonctionne, un double clic gauche s'effectue...

    À noter que ma souris fonctionne parfaitement bien hors des logiciels de la suite Adobe.

    Dans l'attente d'une réponse rapide car mes tâche de travail son compliquéa à effectuers à cause de ce bug...

    Bonne journée.
    Cordialement.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  11. Slow selection, 2 seconds to appear delimited, object properties and transform

    Hello, I hope you can help me.
    I have a Mac Mini with 16gb of RAM.
    3 days ago I got the following error. When selecting it takes 2 seconds to appear the information of the Properties and transformation of the selected objects as well as the delimiters.
    This causes that when clicking on the object and moving the mouse the object moves, that is if you keep the click pressed.
    Also when trying to select several objects everything moves.
    At my work I have a Mac mini with chip M1 and this does not happen, I uninstalled Illustrator and…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

    40 votes

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    24 comments  ·  Tools  ·  Admin →
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  13. Links not included in Package - Illustrator 2024 Bug

    When I package a file, the option to package images into a links folder is checked, yet it's not packaging them. This is happening on my home and work computer.

    3 votes

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  14. Svg option

    I don’t see the 3 dots to enter advanced options when exporting to svg

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  15. Le remplissage génératif ne fonctionne pas.

    Lorsque je sélectionne une forme pour un remplissage génératif, cette fonctionnalité n'aboutit pas. Après quelques instants, le curseur de progression n'avance plus et cela peut aller jusqu'au plantage de l'ordinateur. Microsoft Windows 11 Famille, Version 10.0.22631, mémoire physique 16 Go, carte AMD Radeon(TM) Graphics, Adobe Illustrator v. 28.6.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  16. App freezes when battery is low

    The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.

    5 votes

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    3 comments  ·  Performance  ·  Admin →
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  17. Pie chart problem with small values

    When I create a pie chart that contains small values along large ones, Illustrator will just delete the small ones.

    These numbers are the original (and the smallest value just disappears):

    25
    12
    5
    4
    3
    2
    58
    17
    1832

    If I change the two smallest values to 5 and 4 it will render these slices.

    25
    12
    5
    4
    5
    4
    58
    17
    1832

    I know it's very small but I do need them to be present.

    When needed I can provide screenshots.

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  18. AI CC 2024 freeze randomly

    Randomly my illustrator would freeze suddenly, doesn't go to "not responding" phase, looks like nothing happen but can't click on anything, must force close it and restart, and its really bad because it happen randomly so i can't "prepare" for it

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  19. PLEASE FIX SCREEN FLICKERING!!!!

    The screen flickers when you move the cursor—it's driving me insane!
    Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!

    MacStudio M2 Max
    64GB RAM
    Illustrator version 28.6
    OSX 14.6.1

    1 vote

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  20. 長方形を方向キーで変形すると途中から半端な寸法数値になる

    MacOS12.7.3, Adobe Illustrator28.3
    ドキュメント設定の単位、 環境設定の単位→一般・東アジア言語をミリメートル、環境設定の一般→キー入力を0.1 mmに設定。
    長方形を描画し、shift+方向キーの入力(1入力1mmの移動)で幅や高さを拡大または縮小していくと、4〜8回目くらいから中途半端な数値になります。方向キーのみでも何回めかに中途半端な数値になります。
    ずっと整数で変形したいのに困っています。

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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