Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8114 results found

  1. Not Responding Issues

    What is wrong with Illustrator today? As I am working on an infographic, every time I do something the program with stop responding/"not responding" for 3-10 seconds. It is extremely difficult to work like this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Open in Illustrator Desktop in Fresco not working

    I am in Fresco, click "Publish & Export" and "Open a Copy" in Desktop Illustrator. 9 out of 10 times nothing happens.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Global Edit not working correctly

    I use Global Edit to count objects. It often says "Global Edit is currently not supported for more than 1000 highlighted objects." I know that there are a lot less than 1000 objects that I am trying to highlight.

    Desktop 2021, OS Monterey 12.2.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

    When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

    ADOBE IT IS 2024.

    FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

    Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

    Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

    I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

    This might be too much for UX, but golly gee gosheroonies,…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. データのクラッシュ

    作業をしていると突然ソフトが落ちます。ほぼ毎日クラッシュが発生している状況で、こまめに保存して対応しております。
    復元を行なってもほとんど復元されないため全く作業が進みません。macのデータ容量に関しても全く問題はなく、イラストレーターで開いているファイルが1つの時でもクラッシュが発生します。作業中において特定のアクションでクラッシュするわけではなく様々な場面で急に落ちます。
    原因がわからないため非常に困っています。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Error al exportar - guardar para web.

    No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Blob brush not reverting from Brush using keyboard shortcut

    When switching between custom keyboard shortcuts from the Brush to the Blob Brush, the shape stays the same and doesn't respond to tablet pen pressure sensitivity.

    Windows 11 running Ai 24

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Brushes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. リピートパターン

    リピートパターンは回転出来るが、大きさ調整が回転先と同期していない為、形状がおかしくなって居る。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Repeats  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 塗りつぶしまたは調節レイヤーについて

    調べてみると、レイヤーの下側に表示されるとのことですが見当たりません。他の場所に表示されるのであればその場所を知りたいです。尚、現在Windowsを使用しており【パネルオプション】の”レイヤーのみを表示”のチェックは外れています。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Layers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Flickering colors and images when moving mouse while in GPU mode

    The screen flickers when you move the cursor (it sucks!).

    When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.

    Equipment:
    Mac Studio M2 Max 64GB
    Apple Studio Display
    Sonoma 14.3.1

    Illustrator version:
    28.2

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. カラーウィンドウの改善

    以前からカラーの数値入力はTabキーを使用して移動していました。
    2024年版は#が追加され、そこから更にTabキーを押すと上に移動せず全てのタブが閉じてしまいます。
    タブを閉じずに上の入力に戻るよう改善をお願いいたします。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Copy paste breaks up text frames

    When I copy paste text frames in Illustrator 28.5 they end up broken up in individual letters. This is due to interference with the clipboard manager of LaunchBar and is a regression — the previous version of Illustrator did not have this issue but I've experienced problems with LaunchBar and Adobe applications in the past.

    MacOS Sonoma 14.5 (23F79)
    Adobe Illustrator 28.5
    LaunchBar 6.18.5

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 尺寸标注工具问题

    画两根相交的线,标注相交点的角度,文档的模式会从GPU模式转为CPU模式。如视频:

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Round vectors not saving and expanding properly in SVG

    When I create an icon in illustrator and then export it as an SVG, the SVG loses its shape and form. See screenshot below.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Calling Tabs panel with a keyboard shortcut crashes Beta

    When using the shortcut to open the tab ruler window "command + shift + T" on mac, the program shows this error and dies:

    {
    expression: "nilOk"
    hash: "14394c54-77fc-d426-daca-d1680000004c"
    lastError: "2"
    message: "Missing image: S_MarkerIndent_Sm_D@2x.svg"
    sourceFile: "/Volumes/AICode/Jenkins/ws/ilst_update-builder/shared/META/dist/git/adobe/DVA/dva/shared/adobe/dvaui/utility/src/DrawbotImageResourceCache.cpp"
    sourceFunction: "const drawbot::ImageSharedPtr dvaui::utility::DrawbotImageResourceCache::GetImage(const dvaui::utility::ResourceManager *, const drawbot::SupplierInterface *, const dvacore::UTF8String &, dvaui::drawbot::ImageFileType, const dvacore::utility::ImmutableString &, const dvaui::svg::ICSSDataP, bool) const"
    sourceLine: "776"
    threadID: "1760471"
    threadName: "main"
    timestamp: "2024-10-04T04:31:42.0Z"
    }

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Lasso selection drops

    I can't keep a lasso still on an image or drawing that I'm attempting to crop. Whenever I circle an image with the lasso tool, it immediately goes away after I release the mouse controller.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 均等配置したエリア内文字をポイント文字に切り換えると開始位置がずれる

    エリア内文字が均等配置で設定されている場合、ポイント文字に切り換えるとエリア内文字のエリアの半分開始位置がシフトする。

    mac0S 11.6.8 (Intel/imac27inch)
    Illustrator ver.27.9.0
    1. Tツールをドラッグしてエリア内文字を作成・入力する。
    2. 段落パネルにて1のエリア内文字に均等配置(どれでも良い)を設定
    3. 「書式→ポイント文字に切り換え」を実行。
    4. ポイント文字に変更されるが、開始位置がシフトする。

    期待する結果
    切り換えを行っても開始位置はずれない。

    実際の結果
    ポイントテキストの開始位置が大きくずれる。

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base