8259 results found

1. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

   Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

   Version of Illustrator: 28.7.1
   OS: Mac Sonoma 14.6
   Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
   Expected Result: Tool will be removed from toolbar.
   Actual Result: Tool is not removed from toolbar.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Layer duplication

   Hello,

   I have asked why JavaScript was not showing a layer that I know exists here:

   https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

   Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

   Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now when it prevents JavaScript from working as indicated here:

   https://opensource.adobe.com/dc-acrobat-sdk-docs/library/jsapiref/JS_API_AcroJS.html#ocg

   Feel free to contact me. Fermilab has subscribed to Creative Suite, so I am using the last released version of Illustrator.

   Illustrator should not be generating multiple layers.

   Hello,

   I have asked why JavaScript was not showing a layer that I know exists here:

   https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

   Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

   Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now… more

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   0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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3. Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons

   Panel on the right doesn't work when it's extended, it's only working when it's reduced.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Drop shadows appear lighter in v28.1

   Drop shadows appear lighter in version 28.1 compared to previous versions.

   Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

   The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

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   11 votes

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   12 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

5. Recent section in New Document dialog is empty with the newest update

   Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I am running v29.2.1

   Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I… more

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

   1. Make a simple clipping group
   2. Select clipping path only
   3. Fill it
   4. Send it to back
   5. Save and close the file
   6. Open the file back Illustrator will move the clipping mask back to the top of the group.

   Why this is important?
   1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
   2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

   Take a look at the GIF attached, that shows three methods possible with colored clippings masks.

   1. Magenta one. This is what Draw Inside makes. As mentioned in the video, we can’t click the filled background to select the clipping group. We can isolate it by clicking the black circle and select the child, but not the clipping path.

   2. Cyan one. This is a magic trick I use to force Ai to do what it should. If you use compound path as a clipping path, we CAN click and move the group. However, when we isolate, the compound clipping path prevents us from selecting children.

   3. Green one. If me put the compound clipping path below children, we can select both the background and children as expected. This is how is should work, no matter if the clipping path is compound or if it’s below or not. This is the only one of three that keeps the background below children when clipping groups are released.

   Alas, there are several problems with the variant 3.

   1. It requires manually creating a compound path.

   2. It requires manually putting it below.

   3. It won’t be treated properly with Crop command in Pathfinder (you’d have to Flatten Transparency first).

   4. This exact report — Illustrator will put it back on top when we close and reopen the file.

   This problem is one of many that prevents us to embracing colored clipping masks and use workaround like separate backgrounds.

   This is why videos like this have to be made:

   Draw Inside Mode in Illustrator? Noooo! Make a Clipping Mask! — https://www.youtube.com/watch?v=RNIwmhB-DP8

   Draw Inside vs. Make Clipping Mask – Which Is Better? — https://www.youtube.com/watch?v=SiDWljk6S-4

   1. Make a simple clipping group
   2. Select clipping path only
   3. Fill it
   4. Send it to back
   5. Save and close the file
   6. Open the file back Illustrator will move the clipping mask back to the top of the group.

   Why this is important?
   1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
   2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

   Take a look at the GIF attached, that shows three methods possible with colored clippings… more

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   1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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7. Antialiasing for text get disabled with Overprint Preview enabled

   Text pixelation during 'overprint preview'
   29.0.1

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. 「オーバープリントブラック...」の不具合

   OS／macOS11.6.8
   Illustrator.ver.27.7（以前のバージョンから同様の挙動と考えられます）

   スタイルの当たったテキストをCMYKの黒100でオーバーライドしたものに対して「編集→カラーを編集→オーバープリントブラック」を適用するとCMYK黒100の部分がスタイルのカラーにフォールバックする。

   再現方法
   1.テキストフレームを用意し塗りに対して明るい色を設定した段落スタイルを適用する。
   2.任意のテキストの塗りに対してCMY各0、K100のCMYKブラックを適用する。
   3.このテキストフレームを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
   4.CMYK黒で指定した部分は塗りに対してオーバープリントが設定されるが塗りがスタイルカラーに戻る。

   期待する結果
   「編集→カラーを編集→オーバープリントブラック」を適用してもスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変わらずオーバープリント属性が設定される。

   実際の結果
   「編集→カラーを編集→オーバープリントブラック」を適用するとスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変スタイルカラーに変わってしまう。

   回避方法
   スタイルを適用した部分を黒でオーバーライドする際はCMYKブラックではなくグレースケールのブラックを利用すると回避可能。

   また、スタイルが適用されたあとCMYKブラックをオーバーライドされた部分のあるテキストフレームをスクリプトにてoverprint属性を適用しようとした場合も同様にスタイルカラーに戻ってしまいます。

   回避方法がありますが、CMYKブラックとグレースケールブラックで挙動が異なるのは問題です。オーバープリントブラック処理は最終的に処理を行う場合が多い処理です。意図しない色変化が生じるリスクはできるだけ避けたほうが良いです。早急に改善いただきたいと思います。

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

   However, please not there are some known issues with this particular build:

   • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
   • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
   • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

9. 字体不能识别

   这个字体在photoshop和indesign字符列表中都能正确识别显示，但在illustrator字符列表中没有这个字体。

   字体下载：https://pan.baidu.com/s/1F0ASQFNdjOsoz_vh0adObQ?pwd=2rtt

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. When I deselect object whilst inputting CMYK colour values colour changes

    When I deselect object whilst inputting CMYK colour values, the colour of the object changes, i.e. values suddenly change to other values. Mac OS Ventura 13.7.1 (22H221). Adobe Illusrator 2025 29.0.1

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. An empty document that makes Pathfinder Unite fail and a bounding box to become loose

    I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?

    This document is completely empty. And how can error be reproduced? Below are 2 examples:

    The Unite operation does not work:
    1. Open the document.
    2. Create 2 intersecting rectangles.
    3. Apply Pathfinder / Unite.
    4. The operation is unsuccessful.

    Image rotation does not work:
    1. Open the document.
    2. Import any image into the document (or drug and drop it).
    3. Press E (transform tool) and rotate the document by an arbitrary angle.
    4. The operation leads to strange results — the bounding box takes a strange shape and another attempt to rotate the image leads to unexpected results.

    I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?

    This document is completely empty. And how can error be reproduced? Below are 2 examples:

    The Unite operation does not work:
    1. Open the document.
    2. Create 2 intersecting rectangles.
    3. Apply Pathfinder / Unite.
    4. The operation is unsuccessful.

    Image rotation does not work:
    1. Open the document.
    2. Import any… more

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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12. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or later
    2. Tries to edit the text in the text frame in it
    3. The engine of the text frame created in Illustrator 2019 is updated and the text is shifted

    Expected result

    Text position does not change; there is a right-align tab stop at 50pt, so text is aligned there.

    Actual result

    The text aligned to the tabstop is shifted to the tail direction.

    Attached files

    • trackingtabstop2019.ai
    • expected_result.png
    • actual_result.png

    Video

    https://youtu.be/xwyr7Aysmio

    ja_JP

    最初の文字にかかったトラッキングが、次のタブストップの揃え位置をずらす

    テキストフレームの最初の1文字にトラッキングをかけると、その次のタブストップの揃え位置がトラッキングの量に応じて正しい場所からずれます。

    影響があるのは1文字目のトラッキングと次のタブストップだけで、かけるのがカーニングやアキを挿入 (右 / 下) の場合は影響しません。対象のタブストップ以降は正しい位置になります。

    Illustrator CC2019(23.1.1) では再現しないため、2020でこのバグが発生したようです。

    環境

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    再現手順

    1. 2020以降のIllustratorで、添付ファイルtrackingtabstop2019.aiを開く
    2. その中にあるテキストフレームのテキストを編集しようとする
    3. Illustrator 2019で作ったテキストフレームのエンジンが更新され、文字がずれる

    期待する結果

    文字の位置は変わりません。50ptのところに右揃えタブストップがあるので、文字はそこに揃います。

    実際の結果

    タブストップに揃えている文字が末尾方向にずれます。

    添付したファイル

    • trackingtabstop2019.ai
    • expected_result.png
    • actual_result.png

    動画

    https://youtu.be/xwyr7Aysmio

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or… more

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Flash opening & closing of panels! even in older versions and tried multiple installation too!

    UI panels like layer, color, appearance, etc., are expanding & collapsing itself. Looks like flashing panel.
    I tried installing an older version & beta got the same problem—multiple installations, opening/ closing. NOTHING WORKED!

    Due to this, I'm unable to use any AI projects & my client work is getting delayed.

    Maybe it could be my PC problem but I don't get it & Please help.

    1 vote

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. App crashes right after saving a file

    New v. 29, the King of Crashes
    Steps taken: I restart the app. (ignore the request to restart from the crash manager, somehow, that will cause another crash soon after)
    Crashes usually happen right when the app is done saving a file.
    This is probably the version that crashes most often in a VERY long time of using AI.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Illustrator Crashes if any raster image fill color assigned as spot

    I have a illustrator file that contains linked PSDs. I used Grayscale PSD linked images as Spot color. But illustrator 28.5 (macOS M3 Max) crashes when playing with the PSD linked images. I am thinking about it related with rendering.

    I can not work with grayscale linked images as spot color.

    I reported crash handles to Adobe and Apple.

    Is this bug logged before? If anyone need the report file then I can send it.

    1 vote

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Can’t move objects to certain spot

    There’s a certain blank spot on the artboard I cant place objects onto. No layer is locked.

    1 vote

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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17. Delay in actions and slow responding to objects

    Slow responding to object items and a delay in dragging stuff over

    2 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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18. CPU Preview Forced when Apple Wide Color images placed

    Bug:
    - Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
    - Note that the preview mode switches to "CPU" and you are unable to switch back.
    - Restarting Illustrator has no positive effect.

    Workaround:
    - Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.

    Expected Behaviour:
    - Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will have to adapt to manage, allowing the user to make an informed choice.

    My setup:
    - Illustrator 29.2
    - Mac OS 15.1.1
    - Macbook M4 Pro Max, 64GB RAM, 2TB SSD

    Bug:
    - Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
    - Note that the preview mode switches to "CPU" and you are unable to switch back.
    - Restarting Illustrator has no positive effect.

    Workaround:
    - Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.

    Expected Behaviour:
    - Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will… more

    1 vote

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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19. GenerateUI.aip error, Illustrator won’t launch

    大家帮帮忙嘛

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    2 comments  ·  Launch  ·  Delete…  ·  Admin →
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20. Variation in exported image size based on coordinate position when using Asset Export

    I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

    • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
    • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
    • Create a new layer, Layer 2
    • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
    • Select Layer 1 and Layer 2 in the Layers menu
    • Then select Collect for Export
    • In Asset Export, change the export settings to scale to a resolution of 25 PPI as PNG
    • Then export

    I had expected I would get 2 images each with dimensions of 125 x 125. Instead, I get one image at 125 x 125 and the other image at 126 x 126.

    This seems like a bug where the export is rasterized based on the artboard coordinate system instead of the asset's relative coordinate system, which can result in fractional dimensions that round up. Is it possible to get a bug fix for this or is there a newer version of AI that has this fix?

    I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

    • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
    • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
    • Create a new layer, Layer 2
    • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
    • Select Layer 1 and Layer 2 in the… more

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    5 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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