Just updated to V.24.
There is a critical bug while saving on an external hard drive or a network storage. The saving process ends with a generic error and the file just DISAPPEAR from the server.

I'm on MacOS 10.14.6

Illustrator 2020 (24.2.1) crashes with the following steps.

1. Apply a calligraphic brush to the path


2. Save the document in [Illustrator CS EPS] or older format and close it


3. Open the document from step 2 and save it again

Confirmation environment
OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
Illustrator: v24.2.1

Stock illustration services often require Illustrator 10 EPS, so we expect corrections.

Illustrator 2020(24.2.1)が，次の手順でクラッシュします。

１.　パスにカリグラフィブラシを適用する
２.　書類を［Illustrator CS EPS］かそれより古い形式で保存し，閉じる
３.　ステップ2の書類を開き，再び保存する

確認環境
OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
Illustrator: v24.2.1

ストックイラストサービスではIllustrator 10 EPSを要求されることが多いため，修正を期待しています。

When I save, even a blank document, it takes Illustrator a lot longer than the previous version to save.

1. Create a document


2. Draw a rectangle (just for it to have something inside)


3. Save it anywhere as '1.ai'


4. Export a, say, TIF, with default settings (these don't really matter) — Ai will offer '1.tif' name for the file exported


5. Save this document as '2.ai'


6. Export another TIF — Ail will use '1.tif' name, although the file is now '2.ai'
   This is wrong. Ai should adapt the name from the file actual name and not the original one.

With the new OS Catalina, Illustrator no longer can save, save as or export any file. This is a critical issue. Not sure how it would be missed in testing. is it a known issue and being worked on?

Or at least make that optional. It's a common practice to Command-S, Command-W, and now it's an extra step to hit "ok". If you don't click okay (or press enter), it just hangs there, not doing anything until you get rid of the dialog.

Either make the dialog optional, or handle it like InDesign, where the dialog disappears when the file is saved and then the window closes.

SO annoying with 2020 AI

After updating to Illustrator 24.0, sometimes when saving a file, I get a popup that says 'this file has been modified outside illustrator. do you want to continue?'

When you save a file (save as, save, save copy, ...) you can not create a new folder via cmd+shift+n anymore after the latest 24.0.1 "bug fix update" which I received today.

Please fix this again!

(Mac OS 10.13.6 / Illustrator 24.0.1

as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.

Files are saved with Create PDF compatible File ticked.

I have also tried resetting the Adobe PDF joboption settings.

So right now I have 2 AI's installed just so i can continue working with my files.

macOS High Sierra
version 10.13.6

Since updating to 24.2 on our Macs people are intermittently getting "An unknown error occurred" when trying to save an AI file. We have found in those cases outlining all the fonts will let us save. We are using the latest version of Universal Type Client for our font management.

The selected area as of now was only the filname without the extension. That allowed you to simply give the file a new name. Now that the whole field (including the extension) is selected, you should give your new file an extension manually.
That should be corrected.

P.S.: If you export files then this „behaviour” doesn't occur.

Illustrator 2020 v24.0, MacOS Mojave 10.14.6

1. As I'm working on a .AI file, I periodically save, expecting the saving to complete in the background.




2. The save completes - I can tell that by looking at the file using QuickLook in the Finder, but...

Expected Result: I expect the asterisk to go away, and I expect to have no dialog when I click close.

Actual Result: The "I'm not a saved document" asterisk is still in the title bar, and if I click the close button, I get a "your document won't be saved" dialog.

I'm uploading a screenshot.

Hello Adobe Team,
There is known issue on Page 13 of the below link

https://www.adobe.com/content/dam/acom/en/devnet/illustrator/pdf/AIScriptGd2017.pdf

In our process we work around 2000 to 2500 documents in one go. Could you guys address this issue as soon as possible.

When i export in the latest version, the file name reverts back to an older file name and tries to save it in the previous location. I need it to export as the same name as the ai file and in the same location as the current ai file. I've never had this issue in any older versions of illustrator.

Since the last update I noticed that AI is keeping in memory the last file name given in save a copy.
i.e. My document is called thing.ai. I save a copy "thing copy.ai" then when I save a copy again from the master document still open it will save as "thing copy copy.ai". Even if I give a custom name to the copy as "thing outlined.ai", the next save a copy will be "thing outlined copy.ai".

Please note that I never changed the name of the master document.

this has changed. Now when I export my files from illustrator, the cursor is automatically at hte end of the .png. I'm never going to manually overwrite the file extension! If I pressed the right arrow in the past, the cursor stopped before the dot and I could add a bit or change the file name easily. now I have to remember to press the left arrow several times to get past the file extension

There is an inconsistency between illustrator and the rest of the world (Photoshop / Bridge / Finder) regarding export resolutions.
When one exports a 100px board on Ai set at 300ppi the file info shows 422 x 422 i.e. 100 * 300 / 72 on Ps an export will show as 100 X 100 which makes sense and that’s how other programs view it.

I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.