1117 results found

1. Variation in exported image size based on coordinate position when using Asset Export

   I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

   • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
   • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
   • Create a new layer, Layer 2
   • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
   • Select Layer 1 and Layer 2 in the Layers menu
   • Then select Collect for Export
   • In Asset Export, change the export settings to scale to a resolution of 25 PPI as PNG
   • Then export

   I had expected I would get 2 images each with dimensions of 125 x 125. Instead, I get one image at 125 x 125 and the other image at 126 x 126.

   This seems like a bug where the export is rasterized based on the artboard coordinate system instead of the asset's relative coordinate system, which can result in fractional dimensions that round up. Is it possible to get a bug fix for this or is there a newer version of AI that has this fix?

   I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

   • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
   • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
   • Create a new layer, Layer 2
   • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
   • Select Layer 1 and Layer 2 in the… more

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2. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

   This seems new to 27.9 and removes confidence in save presets.

   Steps to replicate:
   1) Save file as Adobe PDF format
   2) Select [Smallest File Size] from presets.
   3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
   4) Click Save PDF
   5) Save file as Adobe PDF format
   6) Select [Smallest File Size] from presets.

   Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

   2022 Mac Studio M1 Max, Illustrator 27.9

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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue seems to be fixed in Illustrator Beta 28.1.0.100.

   Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.

3. クラウドドキュメントとして保存する際にエラーが出る

   macOS 13.6.3
   Illustrator ver.28.3

   1.ILlustratorにて新規ドキュメントを作成
   2.御存ダイアログを表示しクラウドドキュメントを選択。
   3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
   4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
   5.4で作成したフォルダ内で保存をクリック
   6.エラーダイアログが表示され保存できない。

   期待した結果
   階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。

   実際の結果
   フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。

   フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
   これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
   手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。

   以下のコミュニティスレッドをご参照ください。
   https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja

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4. "Replace all" Linked images

   Since new version 27.8, when I reopen an AI file with missing images, I no longer have the "Apply to all" checkbox, the new version allows "skip all" but no longer "replace all"

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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is fixed in the latest public release, 27.9.

5. Placing an SVG file with View->Snap to Pixel enabled distorts the image

   If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

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6. Preview in png export options panel doesn't work

   There is a bug in options panel for png files, the preview window only show white or transparent regarding the option selected.

   MacBook M1 Pro
   Ilustrator 28.3

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7. Save As not working, a black dialog is displayed

   When I save the document a black window appear and no data showing

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8. Export As SVG - incorrect size

   I compared the results of the "Save As SVG" and "Export As SVG" commands.
   I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

   The decimal point settings are the same in both cases.

   Adobe Illustrator 28.2

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9. Incorrect object size when exported to SVG - Illustrator v 28.4.1

   The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
   Attached is the code generated by 28.3 and 28.4.1 of the same design.
   Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.

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10. PDF opened without changes, but I can see the changes in preview

    1. macOs Big Sur 11.3.1
    2. adobe illustrator 25.3.1 (desktop)
    3. I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
    4. I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
    5. The screenshots are attached.

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11. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7 and there it works as it should. But if I upgrade to version 27.8.1, the error is back.

    I have uploaded a video where you can see this. The link is here: https://youtu.be/nVlqHXCEx3s

    Strangely, it works for me and my colleague, where we also already have version 27.8.1, so far. Why it does for us but not for my colleague, I have no idea.

    I am posting the original file below, and then the PDF created at my colleague's place in version 27.8.1 and in version 27.7. Also the profile and Acrobat settings used and the PDF.

    I don't know where else to report this error, hopefully someone here will notice.

    Does anyone else have a similar problem as well?

    Ales

    Original AI File - https://1url.cz/Huwaj
    PDF created in AI 27.8.1 - https://1url.cz/puwaD (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

    PDF created in AI 27.7 - https://1url.cz/nuwaC
    Icc profil - https://1url.cz/GuwaU
    Adobe PDF Setting - https://1url.cz/Muwag
    Adobe Illustrator Setting - https://1url.cz/cuwaS

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7… more

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    13 votes

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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified the problem and working on the solution. Thank you for the report and the comments.

12. Error al exportar - guardar para web.

    No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".

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13. PDF files made on large artboards get downscaled incorrectly.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that it became really pixelated due to it being effectively 30 DPI instead of 300 now.

    I propose that the downsampling feature should take large artboards into account, and make sure that images remain 300 DPI after the PDF export.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that… more

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14. Links not included in Package - Illustrator 2024 Bug

    When I package a file, the option to package images into a links folder is checked, yet it's not packaging them. This is happening on my home and work computer.

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15. Corrupted Mac screenshot exports when using Export for Screens

    When exporting multiple artboards that feature Mac screenshots via Illustrator > File > Export for Screens, the exported screenshot data looks corrupted / distorted. However, using File > Save for Web (legacy) results in a clear export.

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16. "Select a File Format to open file"

    Multiple Illustrator files with vector polygons and linework from ArcGIS Pro are no longer opening properly and are instead prompting: "Select a File Format to open file" with "Text" or "ArcGIS - Adobe Illustrator" as options. Selecting either option opens an empty, blank file. How can I continue editing the original Illustrator files?

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17. Multipage PDF opens with incorrectly scaled links

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1 (23E224)

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1… more

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18. Bug generating previews when saving multiple artboards

    When saving AI and EPS files using artboards, file previews (thumbnails) are not generated. All files display the preview of the original file. To rectify this, it is necessary to open and overwrite the files.

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19. Size issue importing from Illustrator to After Effects

    When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.

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20. Name artboard is not added to the file name when exporting (jpg or png, etc.)

    When executing the command "File - Export file as" and exporting, for example, to jpg, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.

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    Done (In Prerelease)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    This is fixed in 27.1.0 Prerelease build-GM candidate build 2, available in Creative Cloud Desktop Prerelease section.

    As part of the fix, we have added suffix checkbox in ExportAs dialog to toggle on/off the functionality.