8154 results found

1. Ver 23.3, When character unit is Q, spin button does not work properly with font size of character panel and control

   Version : 24.3
   OS : Windows and macOS

   1. Set the unit character to series (Q) in the environment settings
   2. Create point text and area text
   3. Change the font size of the character panel or control with the spin button.

   In this operation, the spin button does not work properly, and the size can be changed only within a specific range based on the character size at the time of selection.
   In the property panel, it works normally.
   Even if you enter it directly, a value with decimal will be entered instead of the entered value.
   Other units are normal.

   Original Message (Japanese) :
   Ver.23.3で文字単位がQのときに文字パネルとコントロールのフォントサイズでスピンボタンが正常に動作しない

   1. 環境設定で、単位の文字を級数（Q）にする
   2. ポイントテキスト、エリアテキストを作成する
   3. 文字パネルまたはコントロールのフォントサイズで、スピンボタンでサイズを変更する

   この動作においてスピンボタンが正常に動作せず、選択時の文字サイズを基準に、特定範囲でしかサイズの変更ができません。
   なおプロパティパネルでは正常に動作します。
   また直接入力であっても、数値によって端数になります。
   他の単位では正常です。

   Version : 24.3
   OS : Windows and macOS

   1. Set the unit character to series (Q) in the environment settings
   2. Create point text and area text
   3. Change the font size of the character panel or control with the spin button.

   In this operation, the spin button does not work properly, and the size can be changed only within a specific range based on the character size at the time of selection.
   In the property panel, it works normally.
   Even if you enter it directly, a value with decimal will be entered instead of the entered value.
   Other units are normal.

   Original… more

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   133 votes

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   20 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Export for Screens: ImageType PNG - is not recorded as an action

   When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
   Other image types are recorded (like jpg or svg).

   4 votes

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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3. Colour Variation when using "Darken" transparency

   Why am I getting a colour variation on screen when using the "Darken" mode in the transparency field.
   See attached illustrator Pdf.
   The "Substrate" spot colour has the "Darken" applied which is layered on top of the colour wedges.
   Should the colours of the wedges not display the same irrespective of whether "Overprint Preview" is on or off?

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   4 votes

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. Unwanted automatic grouping of compound paths with blob brush tool

   When I draw too close to an existing path/compound path with the blob brush, it automatically groups the two (SEPERATE!) path together.
   It is "solved" if I check "merge only with selection" but that is not a real fix.

   https://community.adobe.com/t5/illustrator/unwanted-grouping/m-p/12309007#M286929 see this thread for more on this issue.

   On MacBook Air M1, newest update, using wacom tablet. It did not ever happen before.

   10 votes

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   3 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in release – v 26.0 which is available worldwide. Thanks for your patience on this.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Warm regards,

   Aishwarya 'G' Gadodia

   Illustrator Team

5. "on your computer" button does not work in the "save" dialog when "creative cloud" is selected as the default location to save files

   I just updated to 26.3.1. Made a new file, sketched in it, and hit 'save".

   I was presented with the Creative Cloud dialogue. I am not a fan of keeping stuff in the cloud so I hit the "on my computer" button; nothing happened. I swore, aborted the dialogue, and tried again to the same result.

   A little further experimentation suggests that it works sometimes if I click on the button again. Weird.

   OSX 11.6.4, Big Sur.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Cursor selections made within ui panels parameter fields do not respect dark mode on macos

   macOS 10.15.7
   Illustrator 26.3.1

   Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.

   Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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7. Moving an object manually to align with another object, moves the wrong object

   Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead

   2 votes

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   0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported to be fixed in Beta 29.5.0.15 — please try to check if it now works as intended

8. Long ligature name causes AI crash

   I am a beta user of Font Awesome 6 and extensively use its desktop fonts with ligatures.

   Any attempt to produce the ligature made by the string starfighter-twin-ion-engine-advanced will crash AI (26.0.2, macOS Big Sur). I believe this is a length of ligature issue as other ligatures from this typeface family are unaffected, including starfighter-twin-ion-engine, and the alias of starfighter-alt-advanced works. (Perhaps ligatures of 32 or more characters?) I was able to reproduce this twice with the aforementioned ligature and again with down-left-and-up-right-to-center (32 chars). It does not occur in Photoshop, so it is an Ai problem, not a font issue.

   I am a beta user of Font Awesome 6 and extensively use its desktop fonts with ligatures.

   Any attempt to produce the ligature made by the string starfighter-twin-ion-engine-advanced will crash AI (26.0.2, macOS Big Sur). I believe this is a length of ligature issue as other ligatures from this typeface family are unaffected, including starfighter-twin-ion-engine, and the alias of starfighter-alt-advanced works. (Perhaps ligatures of 32 or more characters?) I was able to reproduce this twice with the aforementioned ligature and again with down-left-and-up-right-to-center (32 chars). It does not occur in Photoshop, so it is an Ai problem, not a font… more

   3 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. two points disappeared from all my files in Hebrew

   After Ai update two points= : disappeared from all my files in Hebrew and left a blank space, what to do?

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Blurry PNG Export

    I've used Adobe Illustrator for the best part of 7 years, and not once have any of my exports (PNG, TIFF, SVG) have been blurry until today.

    I have tried everything, read every forum, watched videos, updated, reinstalled... the list goes on... but still all my exports for my art, design and graphics all come out blurry!!!!!!!

    I don't know what has changed since the latest update or whatever it may be. It is frustrating to have all that work and not be able to have a crisp export.

    When zooming in my PNG exports they were crisp and would not see pixelation, but now all I see are pixels.

    I've used Adobe Illustrator for the best part of 7 years, and not once have any of my exports (PNG, TIFF, SVG) have been blurry until today.

    I have tried everything, read every forum, watched videos, updated, reinstalled... the list goes on... but still all my exports for my art, design and graphics all come out blurry!!!!!!!

    I don't know what has changed since the latest update or whatever it may be. It is frustrating to have all that work and not be able to have a crisp export.

    When zooming in my PNG exports they were crisp and would… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Some strange pixels in vector objects and text

    Win10
    AI 26.1

    I have no idea how to fix it

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    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is clearly a GPU rendering bug.

    A workaround for this is to disable GPU rendering at all. To investigate this further, the team would need full details on the OS and GPU used, along with a test file.

    Please provide these in the comments in the original bug report or send them over to sharewithai@adobe.com

12. Display bug

    Major bug.
    File is not displayed properly.
    Only areas under the mouse show up.
    Please help.

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    3 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. 画像をコピー＆ペーストするとスライスの設定が消失します

    MacOSX 11.4
    Illustrator ver.25.3.1

    ドキュメント間で画像のコピー＆ペーストを行なうと、ペーストしたドキュメントの矩形に付与したスライスの設定が消失してしまいます。
    画像を含まないオブジェクトのコピー＆ペースト、ドキュメント間でのドラッグ＆ドロップによる画像の複製では再現しません。

    11 votes

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    3 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました「スライス設定の消失」について、Mac / Win ともにリンク画像の場合にのみ再現することを確認いたしました。
    今後、検証を行ってまいります。
    情報のアップデートがありましたら、こちらでご報告いたします。

    今後ともよろしくお願いいたします。
    Illustrator チーム

14. Using a sublayer as a layer mask is broken

    Please open the file attached and watch the video.
    Here is what happens, try to replicate it:

    1. The document has a Layer 1 and it has a sublayer — Layer 2, which has one rectangle in it
    2. If you select the Layer 1, the Make/Release Clipping mask button enables — click it
    3. Notice that Ai underlines both Layer 2 AND <Rectangle>, as if they are both are clipping masks
    4. If you click it again, everything is OK. But instead, select the Layer 2 and click the button after
    5. See how Ai still shows Layer 2 underlined (bug #1)
    6. Select a circle and see how the underline vanishes, and only <Rectangle> is now considered to be a mask
    7. You can select circles and everything stays as it was, until you move one — then suddenly the canvas gets updated and all shapes get rendered as unclipped (bug #2). Sometimes it happens partially, and it seems to be unrelated to CPU/GPU view mode
    8. Undo everything and clip again
    9. Hide the rectangle and see how all circles get visibly unclipped — that is OK
    10. Now toggle visibility of the Layer 2 instead — something changes, but circles are still clipped
    11. Hide Layer 2 and drag one of the circles — boom, they are unclipped again (bug #3)

    Sublayers are broken and this is why I avoid using them.
    Please fix.

    Please open the file attached and watch the video.
    Here is what happens, try to replicate it:

    1. The document has a Layer 1 and it has a sublayer — Layer 2, which has one rectangle in it
    2. If you select the Layer 1, the Make/Release Clipping mask button enables — click it
    3. Notice that Ai underlines both Layer 2 AND <Rectangle>, as if they are both are clipping masks
    4. If you click it again, everything is OK. But instead, select the Layer 2 and click the button after
    5. See how Ai still shows Layer 2 underlined (bug #1)
    6. Select a… more

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    6 votes

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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15. Strange symbol ('envelope' sign) appears at the end of pasted text

    Why does the envelope sign appear when I copy text from somewhere else (like HEX color code copied or translation result text form Google Translate) and paste it into Illustrator?

    Happens only on Windows it seems.

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    8 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. (Applescript) do javascript command no longer works in Illustrator 2021(25.1)

    Bug report:
    When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.

    https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

    In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.

    -- solution 1
    tell application "Adobe Illustrator"
    open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
    end tell

    -- solution 2
    tell application "Finder"
    open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
    end tell

    -- solution 3
    do shell script "open -a '/Applications/Adobe Illustrator 2021/Adobe Illustrator.app/' '/Users/username/Desktop/sample.jsx'"

    Environment:
    Illustrator 2021(25.1), macOS Mojave(10.14.6)

    Expected behavior:
    The target JavaScript will be executed.

    Japanese >
    (AppleScript) Illustrator 2021(25.1)でdo javascriptが動かない

    バグ内容：
    Illustrator 2021(25.1)でAppleScriptのdo javascriptを使用すると，渡すのがファイルでもテキストでも何も起きない。結果にはmissing valueが返る。25.0.1では正常に実行できる。

    https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

    jsxファイルの場合，次のようなコードを書くことで回避できる。拡張子がjsxbinだと実行できない。argumentsは渡せない。

    -- solution 1
    tell application "Adobe Illustrator"
    open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
    end tell

    -- solution 2
    tell application "Finder"
    open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
    end tell

    -- solution 3
    do shell script "open -a '/Applications/Adobe Illustrator 2021/Adobe Illustrator.app/' '/Users/username/Desktop/sample.jsx'"

    動作環境：
    Illustrator 2021(25.1), macOS Mojave(10.14.6)

    期待される動作：
    対象のJavaScriptが実行される。

    Bug report:
    When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.

    https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

    In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.

    -- solution 1
    tell application "Adobe Illustrator"
    open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
    end tell

    -- solution 2
    tell application "Finder"
    open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
    end tell

    … more

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    53 votes

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    4 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

17. Tutorials in Czech have disappeared

    After installation WIN11 - practical lessons in Czech have disappeared, the program cuts.

    1 vote

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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18. Update 25.2.2 closes all the tabs instead of one tab at a time

    Just after downloading the latest update, instead of closing one tab/page at a time, Illustrator started to automatically close every single opened page. It's happening with both Command + W and via the close button at the top of the page.

    Please advise.

    Joanna

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    12 votes

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    16 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

19. Can't create nor open document

    Mac mini M1, OsX 12.3
    Can't open a document : freeze
    Can't create a new document (print or web) : Freeze
    Prefs already trashed, reinstalled illustrator 2022 26.1, Minimal fonts set.
    Any idea ?

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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20. Ouvrir fichier

    Illustrator n'ouvre pas la fenêtre du document mais le considère néanmoins comme ouvert, il faut redémarrer Illustrator pour que la fenêtre puisse apparaitre.

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    4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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