8153 results found

1. Stroke Options for Brushes are not sticky

   macOS 12.1
   Illustrator 26.0.2

   A brush is applied to an object, then its appearance is modified through the "Options of Selected Object" dialog box found at the bottom of the Brush Panel.
   If later the definition of the original brush is changed — all the modifications done through this dialog box are completely wiped out.
   I would expect these settings to be sticky.

   For example, if I flipped a brush across or scaled it for one path and then changed the colorization method for this brush, I would still expect this particular path to be scaled/flipped in the same way.

   4 votes

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   0 comments  ·  Brushes  ·  Delete…  ·  Admin →
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2. SVG opening don't work anymore correctly

   I am not able anymore to see correctly SVG that are created from Flourish web application since 10 days. I attach a SVG that opens with a big "X" in the place of the supposed graphics

   1 vote

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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3. Zoom in command does not work

   1. Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
   2. pressed "control + +"
   3. expected zoom in.
   4. As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
   5. I do not have video
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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. pen tablet skipping brush strokes works fine in photoshop but not illustrator

   I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes every once in a while like it does in Illustrator. Illustrator is becoming so annoying because of all the bugs with each new version. MacBook Pro (15-inch, 2019)

   I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes… more

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   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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5. AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files

   Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the existing file does not solve the problem. I found copying and pasting the entire contents into a new blank document does seem to solve the problem, as the UI response is speedy in the new document, in the same session of AI ! New documents work normally. Copy and pasting is not a practical solution. I do not see any shape or color problems. I've refreshed AI 25 preferences, to no effect. I'm using AI 24.3 where these same problem files edit normally with GPU enabled!? I attached a typical example file. As of 9-21-2021 all my CC-Apps and graphic drivers are up to date. Video card is NVIDIA P5000-16GB/driver-v472.1/30.1.14.7212, computer HP-Z8 Xeon4112, Win21H1-19043.1237, MS HID mouse driver.

   Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the… more

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   6 comments  ·  Performance  ·  Delete…  ·  Admin →
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6. Recent work thumbnails are missing on the welcome page

   When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.

   Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10

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   4 votes

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   6 comments  ·  Launch  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We need the following logs to investigate this issue

   Mac: ~/Library/Logs/Adobe/Adobe Illustrator/25.4/Adobe Illustrator
   Win: C:\Users\[username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator\25.4\Adobe Illustrator

   Please share files starting with UXPLogs from above folder to sharewithai@adobe.com

7. Select Same Fill/Stroke Color ignores Compound Shapes

   Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

   Windows 10, latest version of Adobe Illustrator 26.0.1

   1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
   2. I make two rectangles of a different color (e.g. red) and combine them into a Compound Shape (Alt-click using the pathfinder).
   3. I set the fill color of my Compound Shape to the same color as the other objects (black).
   4. If I now select one object (even if it's the compound shape), and choose Select > Same > Fill Color it will select everything except the Compound Shape

   Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

   Windows 10, latest version of Adobe Illustrator 26.0.1

   1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
   2. I make two rectangles of a different color (e.g. red)… more
   5 votes

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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8. Brush tool not available to draw on normal AI file

   I can draw a line on my rough draft in a .ai file, but can't use the brush tool. It shows the O with a / "forbidden" symbol (not available).

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   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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9. Direct Selection Tool selects objects by their center points

   When using the Direct Selection Tool to make a selection within another object via click and drag, the tool automatically selects the outer object, regardless of its fill setting.

   In previous versions of Illustrator, it would not select such an object if it had no fill, which made it easy to select multiple paths and points that were contained within an object with a simple click and drag gesture. Now, this is rendered impossible and makes the tool much more tedious to use.

   This absolutely needs to be fixed!

   3 votes

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   3 comments  ·  Selection  ·  Delete…  ·  Admin →
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10. Illustrator 26.2.1 unable to save as .ai or .pdf

    Details of your operating system
    Windows 10
    The version of Adobe Illustrator (desktop)
    26.2.1
    The steps you were taking when you experienced the issues
    Save blank Artboard OK, but when with text, it is not saving/responding... hang
    Your expected result and the actual result
    Expects file to be saved as .ai or .pdf.... Actual it hangs and not saving
    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. First time use of the Library bug

    Hardly worth reporting but happens consistently for me: the first time I use the Library after opening Illustrator, upon choosing what I want to place, the library panel closes (before I can complete the place command). When I open the palette again and choose the item, it works fine. That's it.
    Version 26.0.2 (64-bit)
    Windows 10 Enterprise

    2 votes

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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12. request to solve a bug

    I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
    kindly look into it

    2 votes

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    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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13. Pasting text on selected text changes properties

    Model Name: Mac mini
    Model Identifier: Macmini9,1
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 16 GB
    System Firmware Version: 6723.81.1

    Illustrator version: 25.3 265@236190

    Pasting text over selected text, it changes properties to properties of neighbouring text of the same text block

    19 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. File Ruined After Updating

    I was working with a slightly outdated version of Illustrator and the program kept acting up and crashed twice, so I saved my files and updated. Right before I did, a file I was working on did this. After the update, the error seems to be permanent.

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    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. emf file blank (could be opened in Windows Paint and irfanview just fine)

    Like I mentioned above. Illustrator is 2022 running on Windows 11.

    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. Cannot modify Fill and Stroke color of objects

    Sometimes when the object is selected (think it is the select tool activated by A) I cannot modify the color of the stroke or fill. The popup menu that I usually use for this does not work.

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    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. Moving rotation anchor sticks to cursor - Pen tablet

    Windows 10 64bit.

    For literally years now, when you use a wacom pen, hold alt to move to the position of an object's rotation anchor, it sticks the anchor to the cursor and there's no way of detaching it unless you minimise and reopen the software.

    This has been a problem for more versions than I can count. (We're talking in excess of five years, probably more?) It's happened on different machines and different pen tablets so it's a software problem. Oh how I'd love it to be actually fixed one day!

    2 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. Color guide issue/bug

    When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
    PLEASE FIX.
    Thanks!

    MacOS Monterey 12.0.1 Illustrator 2022 26.0.1

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    5 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. SVG Object IDs not exporting as unique

    Export As > SVG

    Object IDs: Unique

    The object IDs are not unique.

    I'm using the latest version of Illustrator.

    I need to export unique IDs because I'm placing multiple SVGs in one HTML page.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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20. Illustrator2022　26.2.1　pdf保存時　線幅（pt)

    Illustrator2022　26.2.1　pdf保存時　線幅（pt)
    MacOS Catalina 10.15.7　特色オーバープリントした線幅がpdf形式へ別名保存時　／（X-4 2008 日本）またそれ以外でも線幅が変わってしまう。
    Illustrator2020　24.3.2　では問題なく保存可能です。

    1 vote

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    Higashi さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    問題が発生したときに実行していた手順：

    1.

    2.

    3.

    4.

    などのように、不具合が発生するまでの手順を詳しくお知らせください。こちらで再現テストを行わせていただく際に必要な情報となります。

    追加の情報がございましたら追記をお願いいたします。

    （必要に応じて）スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。