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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7475 results found

  1. Preview pane no longer displays preview of .ai files v24

    Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.

    11 votes

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    15 comments  ·  Other...  ·  Admin →
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  2. 2 votes

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  3. Eyedrop multiple fills

    Please allow there to be an option on the eyedropper tool to select multiple fills on appearances to apply to another object. Example; with pattern design, we create a top transparent pattern than a second fill with a solid color to create the final pattern. We would like to be able to easily apply those two fills to another object

    1 vote

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  4. pen tool bug

    There is a glich in my adobe illustrator, I cannot select the tools when I select the tools it only shows the icon of pen tool

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  5. Ipad Pro illustrator top layer select

    Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  6. spostare un qualsiasi oggetto

    Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?

    1 vote

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  7. Illustrator 25.0 Locked objects get deleted

    Hey, when selecting and deleting parts of an object the locked objects below also get changed.
    Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
    see Video

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  8. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. After redo is different from before undo

    The reproduction procedure is as follows.
    1. Create a point text containing two or more paragraphs
    2. Change the transformation reference point to a position other than the default position
    3. Transform it with the scaling tool

    At this point, remember the state of the artboard.

    Undo (command + Z) once.
    Then redo (command + shift + Z).
    It should be different from before undo.

    I feel very threatened because I often do this by hand.

    in Japanese
    再現手順は以下の通りです。
    1. 段落を2つ以上含むポイントテキストを作成
    2. 変形の基準点をデフォルトの位置以外に変更
    3. それを拡大・縮小ツールで変形

    ここまで進めたら、アートボードの状態をよく覚えてください。

    一回取り消し(command+Z)します。
    そしてやり直し(command+shift+Z)します。
    取り消し前と様子が違っているはずです。

    私はこれを手癖でよくやるのでとてもこわいです。

    17 votes

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    0 comments  ·  Tools  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  10. Illustrator 25 super slow save & crash on deleting FX

    1. It's taking a long amount of time to save even a small file.

    2. Everytime I try to delete an effect (so far any I have tried from the effects menu), the program crashes.

    3. Illustrator lags/freezes between each operation.

    Windows 10 Education

    Intel i7-7700 CPU 3.60GHz
    32 GB RAM
    NVIDIA Quadro P2000

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Height doesn't display correctly

    Some artboards are 200px which is correct. Other's that are similar have a width of 200px and a height of +16k. When trying to manually correct the height, it get's visually smaller than 200px.

    Version 25.0

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  12. Proportionales Skalieren einer Gruppe

    Catalina 10.15.5 | Ai 25.0
    Beim proportionalen Skalieren einer Gruppe (bei mir ein Kreis mit icon, der einen Durchmesser von 20 mm hat) wird zum einen ein Maß von 20 (b) x 12,867 (h) angezeigt und beim proportionalen skalieren auf ein Zieldurchmesser von 25 mm entsteht eine Ellipse. Ich erwarte eine korrekte Anzeige bei einem Kreis von 20 x 20 mm und beim proportionalen Skalieren ebenso.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. Please fix export SVG, Adobe illustrator, AI ruins vector graphics

    I used AI to create vector graphics for a game for around 3 months, until now, I moved to Affinity designer until AI fix their SVG export

    In AI a problem was always present:
    The SVG export.

    Adobe Illustrator ruins SVG graphic files:
    - Gaps between shapes
    - Gradient color unwanted alterations
    - Layers might overlay incorrectly
    - Wrong transparency percentage
    (All the above only after exporting in SVG format)
    (I only work using vector graphics, so the issues are all for vector graphics)


    Please, fix vector graphic exporting in SVG format
    _

    1. Windows 10 home / Adobe Illustrator CC
    18 votes

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  14. Gradient stroke cannot be cut and pasted.

    Reproduction:

    1. Draw a path with a gradient stroke and no fill.
    2. Select and cut or copy the path.
    3. Paste. Normally, In Front, Behind, or In Place.
    4. The expected result is, of course, a new copy of this gradient-stroked path.
    5. Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"

    Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.

    4 votes

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    3 comments  ·  Gradients  ·  Admin →
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    As per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.

  15. Crash on Quit

    Illustrator crashes on quit 4 out of 5 times on my Mac and has for many months and builds. Crash on quit wouldn't be so bad if Illustrator didn't save so many interface and plugin settings on quit. The main crash indicator is below and full log is attached. Currently running illustrator 24.2.3, macOS Catalina 10.15.6. 2019 16" MacBook Pro Radeon Pro 5500M.

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: EXCI386GPFLT
    Exception Note: EXCCORPSENOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [56728]

    3 votes

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  16. Eraser doesn’t work if I lock an object behind

    Whenever I lock an object behind the object I am try to erase I can't erase anything. It is a really annoying bug that needs to be fixed.

    1 vote

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  17. Lag on every move I make!!

    Moving an object. Changing the tool. Changing a colour. Everything move I make in illustrator brings up the colour wheel of death. Just moved from CS6 to CC, worst move ever.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. SVG paste truncating curves

    Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.

    This leads me to believe that Illustrator is rounding the points lower than it should.

    Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator....same issue.

    Copy only a Little of…

    2 votes

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  19. Stroke not aligned with Fill

    Stroke is not aligned with Fill
    When Drawing, the stroke is not rendered on the actual place where it's placed and not properly aligned with Fill

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  20. Text Cursor in Medium Light mode is invisible

    The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.

    3 votes

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