Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7462 results found
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Opening issues
Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.
1 vote -
Colours of Layers defined in documents saved by version 23.1.1 & prior are shifted one colour down the list by Illustrator 24.0
When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.
For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.
This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had…
14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
Now your files created in 23.1.1 or prior will retain layer color when opened in 24.0.1Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
Anish Kumar -
GPU Performance is deeply broken - UI overlay refresh issue
Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.
It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.
Images attached should illustrate the issue better then I can describe it. What…
3 votes -
Normal "Save" operation in recording Actions becomes a "Save as" operation
Windows 10 Pro 64-bit 2004, Illustrator version 25
When you create a new action and use "Save" it becomes a "Save As" where it displays a path.
My scenario: I often have to re-save a batch-exported pdf again with normal "Save" so that all text is converted to paths for a print house via custom shortcut F12.
Because during batching there is no option do convert the text.
So I need a second run with recorded actions:- select all
- convert all text to path (outlines)
- save
- close
The normal save operation is required so this can work with any file…
1 vote -
Everytime new temp file saved
using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem
1 vote -
Expand path twith rounded ends to shape not working
In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.
CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.
(OS X 10.15.7, Illustrator 25.0, 2019 iMac)
1 vote -
illustrator is unable to save this document ... due to some unexpected errors.
Prior that, I get a message saying "This file has been modified outside Illustrator. Do you want to continue?" Then I click yes.
Then... "Illustrator is unable to save this document ... due to some unexpected errors."
I've been getting this message every now and then whenever I try to save a document. Started when I updated my Adobe Illustrator to version 25.0.
Save a copy yields the same result.
Adobe Illustrator version 25.0
macOS Catalina version 10.15.61 vote -
PROBLEME A L'OUVERTURE
Bonjour,
Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
C'est insupportable !
J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
Je ne suis pas technicien et les solutions sont hermétiques.
Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
Merci1 vote -
Allow a “create new folder” option, as the desktop version has.
I don’t see any option to create a folder for files with this version. I can only create new files. I need to be able to create folders to keep all of my images organized. Right now, they’re all over the place. The desktop version has the option to create folders, and I don’t understand why this version doesn’t.
1 vote -
Issues with using Assets Export in Isolation mode
If you enter the isolation mode of any objects and try to export any artboard by using Assets Export, it will eventually generate the wrong assets. However, if you exit the Isolation mode and try again to the same process, it will be all fine.
2 votes -
Full Arabic support not available with multiple languages installed
macOS 10.13.6, Illustrator 2019
When any language version of Illustrator installed other than Arabic, the full Arabic support is not available. Digits Type and Diacritic Positions are missing from the Character palette, and RTL/LTR and Kashidas are missing from the Paragraph palette, and corresponding tools are missing from the toolbar.
Also, Arabic must be be installed from nothing - no previous language can be installed.
AI does have the Middle Eastern composer options in the Paragraph menu, and correctly ligatures Arabic when one is set, but RTL is needed for correct punctuation and number display.
Non-Arabic versions of AI do…
23 votes -
Cannot stop Auto Resize on Area Type box for large text areas
I do not want my text box to auto-resize. The "Auto-Resize" option fails on large text box areas. Auto-Resize is turned off in my preferences. I have large text box areas filled with type and whenever I need to make an adjustment to the type box it always automatically resizes. I have tried selecting the "fixed" options and those fail too. In the video attached you can see that large areas of text will automatically resize. However, on a smaller scale the Area Type box does not.
2 votes -
Editing direct select tool node deletion/undo
I love being able to delete a node just by pausing with the Apple Pencil on top of the node. However, there is a conflict with trying to move and adjust the node. Often when I am carefully and slowly moving a node, it deletes it instead of moving it. Then when I hit undo the node comes back but it isn’t visible. My work around is to click on a different line to select the nodes there and then click on the line that I want to edit. Then I can see the node I want to move again.
…
1 vote -
1 vote
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Creating new just shows a grey screen
trying to create a newfile just shows me a grey screen.
1 vote -
Alt click with the Scale tool makes y scale 0%
Al clicking with the scale tool (to choose an origin and open the numeric scale dialog) results in a default Y scale of 0%
That's strange!
And please make the upmost input field the default selected one.
1 vote -
Justification Setting Continuously Overwritten
Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".
1 vote -
Crash On Print
I have an iMac 27 running macOS Catalina version 10.15.7. Illustrator is version 25.0
About one in four attempts to print results in illustrator crashing with no saving or backup. It seems to happen with ay file and especially if it has not been saved! I select 'File|Print' or 'command P' and boom - illustrator instantly gone.
1 vote -
grey bar or box
When the pointer hits certain (very many) points, gray bars or boxes appear as in the attached screen capture, making the operation difficult. Please fix it.
1 vote -
Ctrl+Z in Isolation mode makes all objects in the document opaque
Hello!
Has anyone runinto this glitch?
Isolation mode bugs out and turns the entire document, except the specific object, opaque and refuses to let you exit this view though it acts like you have exited isolation mode. It usually happens when I ctrl+Z after entering isolation mode, The document also saves like this, which is a major pain for colour work. Copy and pasting the elements rights them to be not opaque.
1 vote
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