8149 results found

1. Add Anchor Point shortcut doesn't work

   Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.

   I check the shortcut options and it is correct (+ for add anchor point, not bucket's).

   Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.

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2. saving files as pdf is glitching

   Save –> use Artboard is locked

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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3. Cant "save as"

   I cant "Save as" in illustrator. I have to save a copy

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4. Selection Highlight stops working

   After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.

   Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.

   AI 25.2.1, MacBook Pro 16", MacOS 10.15.7, 64 GB RAM

   After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.

   Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.

   AI 25.2.1, MacBook Pro 16",… more

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5. Text on path gets selected when you marquee over empty space

   When I need to select something under the arc, like it’s shown in the GIF attached, I can use marquee and the the type object gets selected.
   Why?
   Did I click the path? No.
   Did I click the text? No.
   That’s just the 'Illustrator’s way'. Can you make an option to disable this nonsense?

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   16 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Background Save works but it thinks it's not working! v25.2.1

   I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.

   This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.

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7. Can’t zoom out after editing a text

   When I zoom in on text with a magnifying glass.
   Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the Alt key.
   I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
   When I want to zoom out with the Alt key, the hand always appears to move.
   Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol appears when pressing the Alt key to zoom out. This is extremely annoying and very uncomfortable.

   When I zoom in on text with a magnifying glass.
   Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the Alt key.
   I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
   When I want to zoom out with the Alt key, the hand always appears to move.
   Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol… more

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8. copying from more than one layer

   On Macbook, Big Sur OS, Illustrator V25.2.1, CC.

   Illustrator only copies from one layer when objects from multiple layers are selected. Attached is a video where I select paths from two layers and attempt the methods; ALT+Drag, Transform-COPY, and CMD-C + CMD-F to copy the desired objects.
   Each time illustrator selects the paths I want, but only ever copies the paths from one layer. Even when using transform, illustrator previews all the paths, but when I choose COPY, it then reverses and only copies the top layer.

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. canvas background disappearing

   view goes from white to checkerboard out of nowhere recently... maybe in the last week or so? seems like a bug that needs to be addressed

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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10. Align To: keeps getting broken with upgrades, WHY ?

    Align To: keeps getting broken with upgrades, WHY ?

    Like clockwork. Adobe Upgrades keep disabling USER Align To Preferences.

    Can anybody tell me why year after year, upgrade after upgrade, this KEEPS HAPPENING?

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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11. Warped Object moves up artboard when changing Bend or Distortion

    1. Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
    2. After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
    3. I would expect the object to remain in the same place on the artboard, and change the bend/distortion amount in place.
    4. Instead it shifts up every time, and I have experienced this in all versions of Illustrator and on multiple machines.

    1. Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
    2. After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
    3. I would expect the object to remain in the same place on the artboard, and change the… more
    3 votes

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12. Entire GUI Break at random intervals

    1.)
    Adobe Illustrator Version: 25.1
    OS: 64x Windows 10 Home 1909
    CPU: I7 7700
    GPU: Nvidia GTX 1070 8gb
    RAM: 2133MHz 48gb

    While using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.

    The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from there.

    2.) Attempted to use the GUI to save the unsaved work I had been doing up until that point, and proceeded to attempt to use all of the GUI that was visually accessable to record the effects of the issue on the GUI, and then I used task manager to force quit the Application to preserve the work I had been doing before re-opening the application, recovering my work, saving it, and then continuing to work. I did this for all the 3 times I have encountered this bug so far.

    List of the issues I have recorded when this bug occurs with my setup:

    All Utility windows that require input to appear are transparent but are still present, only the text fields are the proper opacity;

    All text fields that have appeared previously are persistent until closure of the application;

    All text fields have either improperly scaled entry fields, improperly sized characters, consist of the entirely wrong font all together, the right font and scaling but are improperly bound and extend past where they would normally no longer print, are in the wrong location entirely, a combination of the listed issues, or have none of the issues listed;

    Selecting any other tab than the Properties tab in the rightmost group will not produce any result as the tab group appears to be frozen in its current state, though tabs within a collapsed tab group can be opened but anything other than a text field will be entirely transparent;

    Dialogue Boxes are transparent and cannot be interacted with;

    The toolbar on the leftmost side of the screen is frozen to the last tool used and does not update to the current tool in use;

    Upon tabbing out of the application and bringing it to the foreground once again the GUI will take upon a form akin to a completely blank page.

    All issues listed apart from the final item were encountered, and when possible displayed, in the Session depicted in the Attached Image

    it seems to me, in my very limited knowledge of application programming and the steps required to produce results, that Adobe illustrator is failing to update most of the utility aspects GUI apart from the Applications ability to actually view Vector documents.

    1.)
    Adobe Illustrator Version: 25.1
    OS: 64x Windows 10 Home 1909
    CPU: I7 7700
    GPU: Nvidia GTX 1070 8gb
    RAM: 2133MHz 48gb

    While using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.

    The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from… more

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13. Compatibilité système requis Vidéo Nvidia

    Je suis sous windows 10, illustrator 25.2 64bits dernière version, à chaque lancement de l'application apparait une fenêtre "compatibilité système requis" pour video Nvidia Geforce GT620. J'ai réparé en prenant la dernière version du pilote sur NVidia GeForce GT 620 v.23.21.13.9135. Mais la fenêtre apparaît toujours ??? Que dois-je faire pour solutionner ce problème. Merci

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    3 comments  ·  Performance  ·  Delete…  ·  Admin →
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14. Illustrator 25.3.1 Will Not Open

    At least two of the computers in our office are having issues with the latest Illustrator update 25.3.1. The program does not open when selecting a file and performing Open With>Adobe Illustrator 2021. The program does not open from the start menu. The program does not open directly from the Illustrator.exe file. If you try to uninstall Illustrator with Creative Cloud, it tells you that you can't because the program is open. If you go to the Task Manager with less detail, Illustrator does not show open, however, if you select more detail, you may see 14 or more processes for Illustrator currently open. After a lot of investigation by myself and our I.T. Department, we've discovered that if we try to open Illustrator 3 to 4 times it will eventually open but that is a nuisance.

    At least two of the computers in our office are having issues with the latest Illustrator update 25.3.1. The program does not open when selecting a file and performing Open With>Adobe Illustrator 2021. The program does not open from the start menu. The program does not open directly from the Illustrator.exe file. If you try to uninstall Illustrator with Creative Cloud, it tells you that you can't because the program is open. If you go to the Task Manager with less detail, Illustrator does not show open, however, if you select more detail, you may see 14 or more processes… more

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15. Illustrator Crash/Not Running

    Operating System: Windows 10
    Version: Adobe Illustrator 25.3.1

    After the last update, some of my documents on Creative Cloud do not open, unless I create duplicate and run the duplicate.

    The updated Illustrator crashes more often, specially if I have a lot of layers.

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16. Illustrator auto added a level 1 layer to wrap all layers after saving as SVG.

    1. Windows 10.
    2. Adobe Illustrator 25.2.1.
    3. Save any .ai file that has multiple layers as SVG then open the saved SVG file with Illustrator .
    4. Expected: Keep the same layers as the ai file. Actual result:All layers were wrapped by a new layer automatically.

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17. Illustrator Closes multiple menu items

    Dear Adobe

    I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.

    Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.

    It might be my latest software update

    Look forward to hearing from you

    Best wishes

    Jay

    Look foward to heariong from you

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18. I can't see my workspace

    I open AI and all my tools bar, control bar and work space are disappear.
    About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.

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19. Beta 25.4 – Crashing when in isolation mode (Big Sur 11.4)

    I'm running both the Apple Silicon Beta version (25.4) of Illustrator and 25.3.1 via the Rosetta emulator, and having the same issue across both. Huge amounts of lag occur when double clicking an object to enter isolation mode. At first I thought it was because the file I was working on had a bunch of linked images, but now even new files with a single vector object drawn will have the same lag issue. A shutdown of the machine sees a new file operate as expected, until I enter isolation mode, and then the same issue occurs. Close that file, open a new one, and it's the case even with just the blank document.

    It doesn't impact overall machine performance, and InDesign (Prerelease) and Photoshop (22.4.2) are working relatively flawlessly off the M1.

    I'm running both the Apple Silicon Beta version (25.4) of Illustrator and 25.3.1 via the Rosetta emulator, and having the same issue across both. Huge amounts of lag occur when double clicking an object to enter isolation mode. At first I thought it was because the file I was working on had a bunch of linked images, but now even new files with a single vector object drawn will have the same lag issue. A shutdown of the machine sees a new file operate as expected, until I enter isolation mode, and then the same issue occurs. Close that file,… more

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20. GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)

    The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1 MBP) have the issue.

    The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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