Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7507 results found
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Creating new just shows a grey screen
trying to create a newfile just shows me a grey screen.
1 vote -
Alt click with the Scale tool makes y scale 0%
Al clicking with the scale tool (to choose an origin and open the numeric scale dialog) results in a default Y scale of 0%
That's strange!
And please make the upmost input field the default selected one.
1 vote -
Justification Setting Continuously Overwritten
Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".
1 vote -
Crash On Print
I have an iMac 27 running macOS Catalina version 10.15.7. Illustrator is version 25.0
About one in four attempts to print results in illustrator crashing with no saving or backup. It seems to happen with ay file and especially if it has not been saved! I select 'File|Print' or 'command P' and boom - illustrator instantly gone.
1 vote -
grey bar or box
When the pointer hits certain (very many) points, gray bars or boxes appear as in the attached screen capture, making the operation difficult. Please fix it.
1 vote -
Ctrl+Z in Isolation mode makes all objects in the document opaque
Hello!
Has anyone runinto this glitch?
Isolation mode bugs out and turns the entire document, except the specific object, opaque and refuses to let you exit this view though it acts like you have exited isolation mode. It usually happens when I ctrl+Z after entering isolation mode, The document also saves like this, which is a major pain for colour work. Copy and pasting the elements rights them to be not opaque.
1 vote -
Illustrator CC crashes when I open it. Does not generate error report.
When I open a new Illustrator file it'll generate with a few solid black rectangles at random positions on the screen. After scrolling they go away. Then I will use Illustrator normally for about 5 minutes and then numerous pop up in numerous sizes then the program crashes and does not generate an error report.
I have tried uninstalling, reinstalling version 24.3 and 25 respectively.
I have tried deleting cache and resetting scratch disks.
I have delete the opm.db file, and cleared preferences.
I am using a desktop that has:
500 GB SSD (where all adobe programs are installed)
1TB…1 vote -
Ghost shadows/projections when isolating a group
Sometimes when isolating a group (double clicking) and zooming in, a strange ghost offset projection across all the screen appears, and it slides across the screen when dragging through the workspace.
I remember it used to happen in Ai 2019, stopped happening in Ai 2020 and now it came back. BUT I have not had this issue occurred between the Ai 2021 release and the macOS Big Sur update so I am not sure what the cause could be, and that's what's tricky, it only happens SOMETIMES and I haven't found any pattern about it.1 vote -
UI input boxes show text with low baseline shift
Operating System: MacOS Catalina 10.15.6
Illustrator version: 2020 v24.3Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
This also occurs in InDesign but not in Photoshop (all apps are up-to-date).1 vote -
Illustrator 24.2 crashes while using gradient tool
Right before I updated to the most recent Illustrator 24.2 I experienced the issue and then it continued after the update. I reset my preferences but it did not resolve the issue.
OS: Catalina 10.15
MacBook Pro (15-inch, 2017)
Desktop Illustrator 24.2Thanks!
4 votes -
Unexplained distortion on output
Mac Pro (Late 2013) OS Catalina 10.15.7.
the last two days on multiple items and workstations we have had unexplained distortion on files processed. Usual operation of drop postscript file into hot folder for output. Expected solid box with length of 67.9375. Actual solid box has length of 67.4375. This happened with several different items. Only work around we have that has actually worked is to put the file on a new document and color everything black. We can't do that on all our files. Please help1 vote -
MacOS Big Sur, adobe 2021
Bonjour, je ne peux plus créer de nouveau document car l'onglet est grisé.
1 vote -
Preview pane no longer displays preview of .ai files v24
Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.
11 votes -
Since the last update, workspaces are not saving anymore.
This is a huge problem.
2 votes -
Eyedrop multiple fills
Please allow there to be an option on the eyedropper tool to select multiple fills on appearances to apply to another object. Example; with pattern design, we create a top transparent pattern than a second fill with a solid color to create the final pattern. We would like to be able to easily apply those two fills to another object
1 voteYou can open Eyedropper tool’s options (double-click tool icon or hit Enter while the tool is active) and check both Appearance ticks to force it to pick and apply all appearance items, including multiple fills.
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pen tool bug
There is a glich in my adobe illustrator, I cannot select the tools when I select the tools it only shows the icon of pen tool
1 vote -
Ipad Pro illustrator top layer select
Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?
1 vote -
spostare un qualsiasi oggetto
Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?
1 vote -
Illustrator 25.0 Locked objects get deleted
Hey, when selecting and deleting parts of an object the locked objects below also get changed.
Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
see Video1 vote -
1 vote
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