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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8148 results found

  1. Numbers disappear in text box when creating outlined text

    On illustrator CC 2020 updated windows 10
    creating a text box with text and numbers.
    Aligning paragraph direction in right to left (middle eastern text alignment)
    Right click on text box
    Create outlines
    The numbers will disappear
    In the attached file there is a live text and an outlined one when the numbers disappeared

    13 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. Thumbnail in Library is cropped

    Hi, I made a wing which I have used 3D rotate function and another effect. so when Added the transformed object to library. it coropped arround the original design and cut off the bottom part of the transformed object. I hope the picture explains it enough.

    1 vote

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  3. Erreur des vignettes/aperçu des calques (layers panel).

    Bonjour, malgré la dernière mise à jour prenant en compte les puces M1 (25.3.1), un bug subsiste dans le panneau des calques.

    L'aperçu en miniature des calques, dans le menu calques, peut ne pas représenter la réalité. Cela intervient après une modification de couleur et/ou un déplacement des calques (disposition) manuellement dans le layers panel, mais n'est pas systématique.

    Cela amène à confondre les calques dans le panneau calques, puis que les îcones/vignettes/aperçus, ne correspondent pas au niveau de la couleur (dans le cas de formes identique ou similaire).

    Hardware: Macbook Air M1 - 7 coeurs - 16go de ram…

    1 vote

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  4. Error en Mesa de Trabajo

    Illustrator me genera doble mesa #25.

    1 vote

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  5. Shift Alt resize of circle gets stuck

    When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit

    1 vote

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  6. Cannot Preview - Mac m1

    Cannot Preview in Illustrator on Mac m1, running Mac OS 11.2.3.
    I just upgraded Illustrator. I have worked on this file for a couple of hours. It is a file with several items and many paths. All of a sudden I lost Preview mode. Even after restarting the computer, I cannot get the preview back on all of these items by using Command Y. I manually turned on eyeballs in the layers pallet, it turned on a couple of items but then warning dialog appeared again. I don't know if this is a bug or my computer gone awry..

    1 vote

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  7. regolazione spessore tracciati con pantoni diversi

    Buongiorno

    utilizzando illustrator versione 25.3 e 25.3.1 ho riscontrato un grosso bug.

    nello specifico se seleziono tracciati con spessori diversi e pantoni diversi per dare a tutti lo stesso spessore i colori scompaiono e i tracciati diventano tutti trasparenti

    con questa problematica ho dovuto installare la precedente versione di illustrator 25.2.

    attendo vostre grazie

    cordiali saluti
    gianluca d'iorio

    1 vote

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  8. Set the leading with arrows occasionally strip fractional widths

    When using the arrows to adjust the leading on type with fractional leading (e.g. 29.95) the period is stripped out and a new leading is the same numeral amount just without the period (e.g. 2995)

    1 vote

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  9. SVG Tiny 1.2 :: x/y attributes in svg element

    It looks like Illustrator believes that x/y are valid attributes for the 'svg' element when exporting as Tiny 1.2. Based on reading the spec, I'm not entirely sure this is true.

    13 votes

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  10. Embedded Bitmap .Tif Files slowing down performance

    MacOS Big Sur 11.2
    iMac Pro (2017)
    Processor: 3 GHz 10-Core Intel Xeon W
    Memory: 64GB
    Graphics: Radeon Pro Vega 63 16 GB
    Adobe Illustrator: V 25.2.1

    Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. Layers don't dim

    I set a layer to Dim, and nothing changes.

    2 votes

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  12. Unwanted horizontal text scaling

    Illustrator will apply horizontal scaling to text when I am working on different part of the document. This even happens to text that is on a hidden layer. So far I have failed to "catch Illustrator in the act" so can't say what leads up to it happening. I just look at the text and it is magically scaled! Bah!

    4 votes

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  13. File cannot be saved as png

    Windows 10 Pro version 1909. Illustrator v 25.2.1.

    I am trying to export a file as a .png. It is very large (15000 px x 9000 px at 300 dpi), and it comes up with this error every time: The operation cannot complete because of an unknown error. [!now].

    I have also tried exporting the image as a much smaller file with the same error. The file I'm trying to export is a floral pattern I've created using the pattern tool.

    2 votes

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  14. Pencil tool in Illustrator 2021 less smooth (when editing existing line) than in Illustrator 2020, even with same settings

    When using the pencil tool to edit existing lines, instead of a smooth transition at the start and end of the edit, it's always a little jagged no matter how carefully I draw it. Toggling and using the smooth tool afterwards helps, but that adds an extra step every time I use this tool to edit lines. The 2020 version didn't have this problem, and I compared my pencil tool settings between the two versions and they were the same. Even tweaking the settings on the 2021 pencil tool doesn't resolve the issue.

    Pic attached showing a line after I…

    3 votes

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  15. anchor point inaccuracy

    latest version of illustrator is not fit for purpose when it is doing things like this.
    macOS 10.15.7

    2 votes

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  16. Pinselbibliothek falsche Sprache

    Windows 10 Pro Version 1909
    Illustrator 25.1

    Die Pinsel- und Symbolbibliothek ist in Dänischer Sprache - ich brauche Deutsch.

    4 votes

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  17. Recent file shows correct file but opens up as older version

    Hi there,

    I am using Illustrator 25.3 (64-bit) on Windows 10 Pro.

    When I open Illustrator and look into the 'recent' panel I see the document I was working on yesterday with all the changes I made (picture 1), but when I click on it, it opens what seems to be an older version of the document and all the changes I made during the day yesterday just disappear (photo2, note the few pages and other changes not showing).

    I know I saved during the day yesterday (as it took a long time to save every time) and clearly remember…

    1 vote

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  18. Illustrator 2021 not fit for purpose

    weird things are happening to shape edges and anchor points in illustrator 2021 - had to revert to 2020 version.

    I'm on macOS Catalina 10.15.7

    1 vote

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  19. illustrator 2021 not responding

    illustrator 2020 stopped working so i installed 2021 but i still can function anything on it. it is constantly showing not responding. all other adobe apps are working just illustrator is having problem

    2 votes

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  20. AI2Key plugin not showing when exporting

    Using Mac OS Big Sur 11.2, on an iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Quad-Core Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4 GB

    The option to export Illustrator files to Keynote files: File > Export > Export as... doesn't show the Keynote file Option any more. I am using the plugin created by Christian Holz – @cholz – for over 5 years but it doesn't show up since the last updated of Illustrator a couple of weeks ago and it last update v.25.1 from yesterday didn't fix it. Will it be possible…

    4 votes

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