Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7469 results found
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Objects not snapping to point in Illustrator
My objects or text boxes are not snapping to point (it is turned one), what do I do?
1 vote -
Smart Guide glitch
I am making icons in Illustrator.
- Created a 1000px x 1000px file.
- Set horizontal & vertical guides at midpoints - 500px, so the intersection is accurate centre of the document.
- Using the pen tool, I hover to get the smart guide to snap to guide. BUT!!!! It snaps at position 500.5px not 500.0p.x Both horizontal & vertical are affected.The picture shows the "smart guides" assisting at the wrong point. The cursor vanished for the screenshot, but is hovering on "intersect".
I reset Illustrator settings & started a new file with no other items. Illustrator V 24.3.…
1 vote -
"Save a Copy" retains the first file name of first save and add's multiple "copy"
event after multiple "Save as" with different file names Illustrator will "Save a Copy" with a name of a first save and add's bunch of "copy". After several saves file looks like this "Business Card 1 copy copy copy copy copy copy copy" even after "Saving as" and working in a file named "Business Card 7"
1 vote -
Ofset path bug in 24.1 version - horrible metric precision...
Problem with dimensions after using offset path. Just look - if you have square 100 x 100 mm, and want to make -4 mm offset path - new square is not 92 x 92mm, but... 92.0001 x 92.0001. This is nightmare. See attached. Adobe, I hope this bug will be fixed?
3 votes -
When I open Illustrator files the screen is filled with black and grey lines.
I have been working on a project on illustrator and after a few days of working on it I open the file to see this screen filled with gray and black lines. None of the options on the top are visible and all the tools and properties windows are missing.
Windows 10 Pro - Illustrator 24.1.2
I tried opening the file from the illustrator menu, from file explorer and tried creating a new .ai file as well.
I expected to resume working on my project.
The screen was filled with black grey and white lines and I couldn't find any…
3 votes -
Direct Selection tool duplicating when trying to drag
Ill 24.2.1
Catalina 10.15.5
MacBook Pro (Retina, 13-inch, Late 2012)Illustrator shut down so I rebooted. After reboot when I try to drag something with the Direct Select tool, it makes a duplicate and drags it instead.
2 votes -
during creation of new document is lacking with centimeters or millimeters in the drop down menu
during creation of new document is lacking with centimeters or millimeters in the drop down menu, please add or fix the bug, thanks
1 vote -
Illustrator working very slowly while connected with internet
Illustrator working very slowly while connected with internet
2 votes -
Bug with end of line - Convert selected anchor point to smooth
When you have a line in illustrator where you:
Select using the direct selection tool (A)
Convert the point to smooth using (B)
And get the fabulus result (C).
BUT you also end up with point D where the alignment of the line is always vertical.1 vote -
Cannot select or move a stroke with the direct selection tool
I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.
I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection…
5 votes -
CMY touch bar not working properly
- My OS: MacOS 10.15.5 (Catalina) / Illustrator CC 2020 (24.2)
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Nothing happens.Expectation:
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Change color according to colours sliders change.No change on fill or stroke color.
2 votes -
Script Running Actions Skips Alignment
Version 24.2.1
When using a script to initiate an action, the action is skipping the alignment to artboard steps.
This worked perfect in earlier versions
1 vote -
Cannot save .AI files - Presets are empty
Cannot save .AI file or any file type in Illustrator. Error returns "File not found. Check the file name and try again"
2 votes -
Pathfinder Merge option creates a Trim and NOT a Merge
I am trying to merge two shapes using the Pathfinder > Merge option. Instead of creating a single merged path, the result is the same as a Trim. See attached before and after images
Both paths have the same fill, outline, and transparency properties. Neither path is part of a Group or Compound shape.
I have also shut down and restarted Illustrator and also my computer and still get the same outcome.
I can work around this with manual work, but this tool should be working.
Thanks for your attention to this issue :)
I am using:
:: Windows 10…1 vote -
Cant Resize without restarting
When you use the selection tool on any object with the boundary box showing, sometimes you have to restart illustrator to get it so select the corner to resize.
1 vote -
SAVE AS PDF NOT WORKING
Installed Adobe Illustrator 2020 recently and all was working OK for about a week. Now, suddenly, am no longer able to save files as pdfs. When I try, it gives me an error; the file shows no thumbnail and says it's "missing all pdf content".
9 votes -
OS10.13.6 — Illustrator 24.1.2: Paste does NOT remember layers. Oddly, the same thing happened with another upgrade about 1-2 years ago.
OS10.13.6 — Illustrator 24.1.2: Paste does NOT remember layers. Oddly, the same thing happened with another upgrade about 1-2 years ago.
1 vote -
Font Family List Search Function
Font search function update a while back has 2 big issues.
1: The font family list sends you back up to the top when you want to find a new font. It used to send you to where that font lived in the list. Instead, it sends you back up to the top to "recent fonts."
2: When you search by typing in the font name ie: "helv..", you are given ever font style & weight in that family. It used to just list them out with little carrots next to the names and indicated how many styles it had…
3 votes -
Pressing Ctrl + Win sends the active object backward
If you have at least 2 objects on the artboard and the top one is selected, pressing Control + the Windows key on Windows 10 sends the active object backward one step. It's a keyboard shortcut that doesn't appear to be editable in Keyboard Shortcuts in case it interferes with that shortcut being used for something else.
2 votes -
Illustrator crashes when using certain tools, when macbook goes to sleep, when left on too long, when selecting items (CMD+A)
Going mad trying to fix this bizzare problem on my new 2019 Macbook pro.
- Latest version of illustrator (24.1.2)
-Mac OS Catalina 10.15.4, 2.3 GHz 8-Core Intel Core i9, 32 GB 2667 MHz DDR4, MD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MBSince maybe last month, illustrator has been crashing more and more frequently, and at the strangest of times. I have everything almost exactly the same on my 2018 Macbook Pro and Illustrator is totally fine on that one. I can't quite figure out what is going wrong with this laptop.
For instance:
-When I…
3 votes
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