8211 results found

1. Error de bloqueo

   Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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2. SVG files with tabular-lining opened in Illustrator doesn't work properly

   Problem decription:

   An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).

   Use the following steps to reproduce the issue:

   download attached BarlowCondTabularLining.txt file
   replace .txt with.svg (unable to load an SVG file)
   import the file to Adobe Illustrator
   open this file in Google Chrome (or any other browser) to visually see the difference
   Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not aligned

   Expected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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3. Item cannot be selected nor deleted

   Like the title says. Makes this bloated and over-rated tool even more frustrating to use.

   1 vote

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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4. Illustrator's Extended Artboard scaling PDFs down 10% (normal), but ALSO changing resolution of placed raster images. (not normal)

   I work with people providing oversized graphics for convention displays. The new extended artboard is welcome, and people are using it, and when they export to PDF for print, the giant dimensions gets scaled down to 10% so it's compatible with older PDF versions. And then the printer can just scale 1000% to make the layout its normal size. While this is awkward, it's fine and can work.

   But what I discovered today is that scaling down to 10% changes the resolution of placed raster images. So, when that file gets scaled up 1000% any placed images are a lower resolution than the original.

   In this screenshot, the left image is an extended artboard layout PDF opened directly in Illustrator, it shows up at it's intended size. The image on the right is the EXACT same file placed/linked/embedded right next to itself. It places at the 10% size and then I scale it 1000% to match the correct size. The problem is that the photo of the wall in the layout is lower resolution in the scaled image. And if I were to zoom in, there isn't any pixelation in the left image, but there is noticeable pixelation in the right image.

   This can't happen, it can ***** up a lot of prints where the original file is designed and saved sharp and high-res, but the print is pixelated. Scaling down art is a sad workaround to make things backward compatible, but if it has to be that way, then resolution/dimensions need to be scaled proportionally so that nothing changes when things are scaled back up. In my screenshots, the info window should be exactly the same between both of the layouts since they are the exact same file.

   Unless I'm missing something or doing something wrong on my end, but to me, if I place an automatically scaled-down PDF, and scale it back up to its original size, everything should match exactly to the original.

   I work with people providing oversized graphics for convention displays. The new extended artboard is welcome, and people are using it, and when they export to PDF for print, the giant dimensions gets scaled down to 10% so it's compatible with older PDF versions. And then the printer can just scale 1000% to make the layout its normal size. While this is awkward, it's fine and can work.

   But what I discovered today is that scaling down to 10% changes the resolution of placed raster images. So, when that file gets scaled up 1000% any placed images are a lower… more

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Windows版27.3.1で現行版MS-IME利用時にCtrl+ホイール移動でフリーズ

   Windows版27.3.1+MS-IMEが現行版（旧バージョンにしていない）の場合、Ctrl+マウスホイールによる横スクロールを実行するとフリーズします

   1. Windowsの設定で、日本語IMEの全般設定で「以前のバージョンのMicrosoft IMEを使う」をOFFの状態（デフォルト状態）
   2. 27.3.1で新規ファイルを作成する
   3. Ctrl+マウスホイールで横スクロールを繰り返す

   この操作のみでフリーズし、一切の操作がきかなくなります。

   「以前のバージョンのMicrosoft IMEを使う」をONにすることで回避はできますが、従来の27.2ではこの問題は起きていませんでした。

   こちらについてはIllustratorフォーラムの投稿にて発覚しました。https://adobe.ly/3JmAvWA
   https://adobe.ly/3Jna2rU

   9 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Megumi responded

   製品版ビルド27.5にて、こちらのバグが対応されました。Creative Cloud Desktopより、アップデートをしてお使いください。

   バグ報告のご協力、大変ありがとうございました🙏また、ご迷惑をおかけしまして申し訳ありませんでした🙇‍♂️

6. When a crash happens, the Recent Files lists get reset to the state they had on launch

   File > Open Recent Files list and a Recent files at home screen don’t get recorded somewhere safe as soon as a document gets opened.

   So each time Illustrator crashes (and sadly it’s a ordinary way and the only reason for Illustrator to get relaunched), both lists get lost — Illustrator shows them in the state they had when the program was closed successfully.

   Illustrator should update and store these lists as soon as they change and don’t loose them on crash.

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   22 votes

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   9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Crashing on First Action in New Artboard

   Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:

   ---

   System Components:

   Operating System Windows v.10.0.22621.1

   No conflicts to report.
   

   Video Intel(R) UHD Graphics v.27.20.100.9664

   No conflicts to report.
   

   Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742

   No conflicts to report.
   

   Audio Intel(R) Display Audio v.10.27.0.10

   No conflicts to report.
   

   Audio NVIDIA High Definition Audio v.1.3.40.14

   No conflicts to report.
   

   Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0

   No conflicts to report.
   

   Audio Realtek(R) Audio v.6.0.9394.1

   No conflicts to report.
   

   Network Killer E3000 2.5 Gigabit Ethernet Controller v.10.57.330.2022

   No conflicts to report.
   

   Network Killer(R) Wi-Fi 6 AX1650w 160MHz Wireless Network Adapter (200D2W) v.22.200.2.1

   No conflicts to report.
   

   Network Microsoft Kernel Debug Network Adapter v.10.0.22621.1

   No conflicts to report.
   

   Network Microsoft Wi-Fi Direct Virtual Adapter v.10.0.22621.1

   No conflicts to report.
   

   Network Microsoft Wi-Fi Direct Virtual Adapter #2 v.10.0.22621.1

   No conflicts to report.
   

   Network Realtek USB GbE Family Controller v.11.13.420.2023

   No conflicts to report.
   

   Network WAN Miniport (IKEv2) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (IP) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (IPv6) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (L2TP) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (Network Monitor) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (PPPOE) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (PPTP) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (SSTP) v.10.0.22621.1

   No conflicts to report.
   

   ---

   Debug database settings:
       AdobeCleanFontSize:              Current: 11 Default: 12
       UseAdobeCleanFont:           Current: false Default: true
       assert.enabled:              Current: true Default:
   

   Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:

   ---

   System Components:

   Operating System Windows v.10.0.22621.1

   No conflicts to report.
   

   Video Intel(R) UHD Graphics v.27.20.100.9664

   No conflicts to report.
   

   Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742

   No conflicts to report.
   

   Audio Intel(R) Display Audio v.10.27.0.10

   No conflicts to report.
   

   Audio NVIDIA High Definition Audio v.1.3.40.14

   No conflicts to report.
   

   Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0

   No conflicts to report.
   

   Audio Realtek(R) Audio v.6.0.9394.1

   No conflicts to report.
   

   Network Killer E3000 2.5

   … more
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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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8. Share does not support opacity mask

   The new Share for review does not display correct if there is opacity mask. I had open distressed texture tutorial from the Discover Panel and was eager to test Share for review … result was a black screen since this was below the group that had an opacity mask.

   I added other element they were visible but not the elements that had opacity mask. Releasing Opacity Mask and the review works as normal.

   2 votes

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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9. "unknown filter error" when importing variables which have multiple links within the document

   "unknown filter error" when importing variables which have multiple links within the document.

   Reproduce:
   1. make a document with variables. I have a mix of image and text but I don't think it matters.

   1. link multiple document objects to one variable, as is allowed within illustrator

   2. try to update the variable library with a CSV that has the same structure just different values (average use case)

   You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.

   2 votes

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. Selecting all objects on layer via Layers panel not recognized by Intertwine

    AI 27.5
    Go to Layers panel
    Click target button for Objects layer (to select all paths on that layer)
    Choose Object > Intertwine... note that Make is gray
    Instead, in Layers panel click to select first object and Shift + click to select last object. Object > Intertwine > Make is available

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    1 vote

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    5 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Don't use the Target column to select all object in a layer, use the Selection column in Layers panel instead.

    The longer discussion is in comments.

11. 「Illustratorの編集機能を保持」の不具合？ / trouble of "preserve illustrator editing capabilities"

    １．OS / version
    OS: Windows 10 Pro
    version: 28.0 (64bit)

    ２． 問題が発生したときに実行していた手順
    Steps taken when the problem occurred

    (1) ファイル編集
    Edit file
    (2)「別名で保存」（ファイルの種類：svg）
    "Save As" (file type: svg)
    (3)「svgオプション」で「Illustratorの編集機能を保持」を選択
    Select "preserve illustrator editing capabilities" in "svg Options"
    (4) Illustratorを閉じる
    Close Illustrator
    (5) 同じファイルをIllustratorで開き、編集
    Open the same file in Illustrator and edit
    (6)「保存」（上書き）
    "Save" (overwrite)
    (7) Illustratorを閉じる
    Close Illustrator
    (8) 同じファイルをIllustratorで開くと、エラー発生&編集機能破損？
    When the file was opened in Illustrator, an error occurred and the editing function was corrupted.

    最初の保存の時点で「Illustratorの編集機能を保持」を有効にして保存していたのに、編集や上書き保存をしているうちにIllustratorの編集機能が保持されなくなってしまっていると考えています。

    ３． 想定していた結果
    編集機能が保持されている
    エラーが発生しない

    ４． 実際の結果
    　編集機能が壊れている
    　「フォントの問題」がでる。

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    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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12. GPU performance not detected (unavailable)

    AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
    Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
    Number of Displays: 1
    Number of Drivers: 2
    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon(TM) Graphics
    DXVersion: Unknown
    Active Display Name: \.\DISPLAY1
    PrimaryDisplayAdapterIndex: 0
    Display Adapter[0] VendorID: 1002
    Display Adapter[0] DeviceID: 1638
    Display Adapter[0] SubSysId: 16c21043
    Display Adapter[0] Revision: 196
    Display Adapter[0] DedicatedVideoMemory: 496
    Display Adapter[0] DedicatedSystemMemory: 0
    Display Adapter[0] SharedSystemMemory: 7887
    Display Adapter[0] Attached Monitors: \.\DISPLAY1
    Display Adapter[0] PrimaryMonitor: 1
    Display Adapter[1] VendorID: 1002
    Display Adapter[1] DeviceID: 73df
    Display Adapter[1] SubSysId: 16c21043
    Display Adapter[1] Revision: 195
    Display Adapter[1] DedicatedVideoMemory: 11987
    Display Adapter[1] DedicatedSystemMemory: 0
    Display Adapter[1] SharedSystemMemory: 7887
    Display Adapter[1] Attached Monitors: None
    Display Adapter[1] PrimaryMonitor: 0
    Display Adapter[2] VendorID: 1414
    Display Adapter[2] DeviceID: 8c
    Display Adapter[2] SubSysId: 0
    Display Adapter[2] Revision: 0
    Display Adapter[2] DedicatedVideoMemory: 0
    Display Adapter[2] DedicatedSystemMemory: 0
    Display Adapter[2] SharedSystemMemory: 7887
    Display Adapter[2] Attached Monitors: None
    Display Adapter[2] PrimaryMonitor: 0
    ActiveDriverIndex: 0
    Driver[0] Name: AMD Radeon(TM) Graphics
    Driver[0] Driver Version: 27.20.22001.24003
    Driver[0] Driver Date: 20211215000000.000000-000
    Driver[0] Adapter RAM: 512
    Driver[0] PNP DeviceID: PCI\VEN1002&DEV1638&SUBSYS16C21043&REVC4\4&12C9051D&0&0041
    Driver[0] Installed Display Drivers: C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\amdxc64.dll
    Driver[1] Name: AMD Radeon RX 6800M
    Driver[1] Driver Version: 27.20.22001.24003
    Driver[1] Driver Date: 20211215000000.000000-000
    Driver[1] Adapter RAM: 4095
    Driver[1] PNP DeviceID: PCI\VEN1002&DEV73DF&SUBSYS16C21043&REVC3\6&1BE0D0F&0&00000009
    Driver[1] Installed Display Drivers: C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\amdxc64.dll
    DefaultEnableGPU: 1

    AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
    Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
    Number of Displays: 1
    Number of Drivers: 2
    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon(TM) Graphics
    DXVersion: Unknown
    Active Display Name: \.\DISPLAY1
    PrimaryDisplayAdapterIndex: 0
    Display Adapter[0] VendorID: 1002
    Display Adapter[0] DeviceID: 1638
    Display Adapter[0] SubSysId: 16c21043
    Display Adapter[0] Revision: 196
    Display Adapter[0] DedicatedVideoMemory: 496
    Display Adapter[0] DedicatedSystemMemory: 0
    Display Adapter[0] SharedSystemMemory: 7887
    Display Adapter[0] Attached Monitors: \.\DISPLAY1
    Display… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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13. Dissapearing controls

    My controls are dissapearing. Attached is a screenshot.
    I can select elements on the graphics but cannot see any buttons.
    Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
    AI version: 26.5
    OS: Windows 10 Enterprise version 10.0.19042 Build 19042.

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    16 votes

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    17 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

14. FONTS and text REMOVED

    Text removed. Sometimes its happens to me hat I open a file and all text is removed, fonts no showing up, but the text is not there any more. I can see there are text elements but are empty of text.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Illustrator UI Scaling Issue

    I am currently using Illustrator version 27.3.1 on a modern Lenovo laptop and the UI is far too small and hard to see. I have had this same problem now for the last few years of updates of the program. I have searched this issue many times and have tried all the solutions that have been offered by the community support and none of them work. Has there been a solution for this issue developed yet?

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. impossible d'effectuer l'opération en raison d'une erreur indéterminée. [!now]

    Bonjour. erreur se produisant à l'enregistrement. erreurs se répétant depuis 15 jours sur différents fichiers et sur différents comptes Ai de la société. Adobe Illustrator 27.8.1 64-bit sous Windows

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. File get corrupted after save

    Description:
    I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editable

    Illustrator ver. 27.9
    O.S: Windows 11

    Steps to reproduce:
    1. Open the attached file
    2. Click on the open button

    Expected result: The file is opened with all the original elements available
    Actual result: The file only contains the artboards and these are not editable

    Description:
    I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editable

    Illustrator ver. 27.9
    O.S: Windows 11

    Steps to reproduce:
    1. Open the attached file
    2. Click on the open button

    Expected result: The file is opened with all the original elements available
    Actual result: The file only contains the artboards and these are… more

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    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid ring' state again.

    This behavior leads to a problem with exporting the group as a vector shapes to PSD format.

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid… more

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    15 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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19. Place individual PSD layers into Illustrator as LINKED files like InDesign

    Placing individual psd layers in Illustrator is a joke compared to Indesign.

    When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)

    You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.

    The Adobe online instructions mention that there are import options for 'Layer Comp', 'When Updating Link', 'Keep Layer Visibility Overrides', 'Use Photoshop’s Layer Visibility'when placing layerd psd files in Illustrator but these options are NOT. EVER displayed for linked files when importing into Illustrator and are always greyed-out on non-linked/embedded files when they do appear.

    The Indesign placing of Individual PSD layers has far more options and is less convoluted.....and the placing of smart, linked illustrator artboards in Photoshop is also much better (even if it would be better to have the option of placing individual Illlustrator layers as smart objects instead.... like AE easily manages to do.)

    It is a mess, all the Adobe software is from one company but yet all apps still have different ways (and options) to simply tranfer layers between each other.

    Placing individual psd layers in Illustrator is a joke compared to Indesign.

    When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)

    You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.

    The Adobe online instructions mention that… more

    8 votes

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    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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20. 別名で保存を押しても反応がない

    別名で保存を押しても反応がない。
    複製を保存しかできない。

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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