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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. When a plugin is removed, the toolbar which had its tool gets completely empty

    If for some reason I get a plugin removed form the Plugins folder, Ai wipes the entire tool panel which had the tool associated with the removed plugin.

    Even worse — when a plugin is returned back to the folder, Ai won’t restore the panel! It stays completely broken and empty. Each next launch Ai seemingly restores it, but the next launch it’s empty again. Resaving the panel does not help.

    So you have to rely on backups — manual backups, because, again, Ai fails at properly backing up these automatically.

    10 votes

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  2. When a crash happens, the Recent Files lists get reset to the state they had on launch

    File > Open Recent Files list and a Recent files at home screen don’t get recorded somewhere safe as soon as a document gets opened.

    So each time Illustrator crashes (and sadly it’s a ordinary way and the only reason for Illustrator to get relaunched), both lists get lost — Illustrator shows them in the state they had when the program was closed successfully.

    Illustrator should update and store these lists as soon as they change and don’t loose them on crash.

    21 votes

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  3. apply shadow effect on this file, the app crashes

    whenever i use and effect (shadow) in this file the computer automatically crashes.

    been doing a file that it includes this chart, but whenever I save the file,
    it automatically crashes. all of my work is lost.

    even the technician encounters the same thing

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  4. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

    13 votes

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    0 comments  ·  Actions  ·  Admin →
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  5. Voreinstellungen fehlerhaft dargestellt

    Hallo!

    Meine Voreinstellungen erscheinen fehlerhaft. Es wird nur ein kleines Fenster geöffnet und ich kann nichts wirklich erkennen, auswählen oder ändern.

    Gibt es Lösungen dazu?

    Gruß, Anna

    4 votes

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  6. Font weight lost in SVG export

    When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.

    3 votes

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  7. Cursor won’t change when a tool is picked using keyboard shortcuts

    Selected tool icons do not change when using keyboard shortcuts. For example: zooming in (Z) and then selecting Direct Selection (A) keeps the zoom icon, which is disconcerting to say the least. You're not sure you've selected the correct tool, or have to click the mouse to make sure (doing so resets the icon to the correct tool).

    I've noticed it on 26.5. I rolled-back to 26.4.1 and experienced it there too. I'm running a new MacBook Pro (16-inch, 2021), Apple M1 Max chip 32 GB.

    I've attached screenshots of various tools that fail to switch.

    42 votes

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    33 comments  ·  Tools  ·  Admin →
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  8. Share for Review Greyed Out

    I used Share for Review in Beta a number of times successfully last week on a few proofs but I just opened a file to use it again and the feature is now greyed out, as is the option to open a window for "Comments".

    I have reverted back to the regular Illustrator to continue using this feature but preferred the Beta, as the regular version requires you to upload the file and assets to CC cloud and the proof quality is terrible. The Beta, when it was working, was more consistent with how the feature works in InDesign but…

    1 vote

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  9. File overwrites without warning when exporting to PNG

    When you Export a file as a PNG, check the "Use Artboards" and select a specific artboard, Illustrator overwrites your file without warning. This is not consistent with exporting to SVG.

    2 votes

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  10. 1 vote

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  11. Cutting a line with Scissors tool then resizing it works wrong

    1: Windows.
    2: 2022 26.5.0.
    3: Cutting a line using the Scissors tool then resizing it using the handles.
    4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.

    6 votes

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    7 comments  ·  Tools  ·  Admin →
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  12. リンクAIの比率が変わる

    mac版イラストレーター25.1で保存した
    リンクAIイラストのあるAIファイルをWINDOWS版イラストレーター26.5でOPENしたところリンクの拡縮が変わる
    339.24%拡大だったものが238.762%になりリンクイラストが小さくなった。

    1 vote

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  13. Guides cannot be moved or deleted

    MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.

    1 vote

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  14. 1 vote

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  15. Trouble Opening a Document

    I press on my documents to edit and it won't open up. I don't know why.

    1 vote

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  16. On Opening, Illustrator can't read linked files and adds multiple copies of linked images

    On some files, on open, I receive an error regarding linked images and when trying to resolve, Illustrator adds multiple copies of the same linked image without actually fixing the original images. It'll add linked images into locked layers where there were no images.

    This started in version 26.4.1 and have tested with uninstalling newer versions, opening the same files on older versions, and installing newer versions until the issue appears.

    Screenshots attached where it shows it adding in linked images, even on layers that were locked and had no images on save.

    5 votes

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  17. 線幅を変えると矢印から線がはみ出る

    ver26.5(最新)。Windows10使用。

    線幅を変えるとパスの終点の矢印から線がはみ出る。

    例えば、線幅17に対し、終点を30%などにすると矢印から線の端がはみ出てしまう。

    矢印11、12、13、14が該当。
    ならないのもありしたが、全部調べていないので、他の矢印もそうなるかもしれません。

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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    PCM Miyuki responded

    アイサービス 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました内容ですが、Macでも同様の現象が見られます。矢印の整形について、もともとこのような仕様である場合もありますが、確認がとれるまでしばらくお待ちくださいませ。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  18. Fenêtre Enregistrement

    La fenêtre d'option d'enregistrement se positionne systématiquement à gauche en dehors de l'écran.
    Je suis en Illustrator 2022 sur macOS Monterey 12.5.1

    3 votes

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  19. Slow performance / undesirable switch to CPU preview

    Operating system: macOS Catalina 10.15.7
    Illustrator: 26.5

    When turning on rulers or editing the artboard, Illustrator switches to CPU preview, which is very slow.

    After closing and reopening the file, the gpu preview is active. (If i don't save the file with rulers turned on)

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  20. Area Type Options: Align is mislabeled. Should say "vertical", not "horizontal"

    This UI option is mislabeled. It controls the vertical alignment of the text in a frame, not the horizontal alignment.

    21 votes

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