8065 results found

1. Coloured Fonts: Copied text unintentionally becomes path objects

   In AI 25.3.1 (macOS 10.14.6), when I copy a text written in a coloured font in the same document or in another document, then immediately or after a few copy-paste actions the editable text unintentionally becomes a path object. Example with the coloured font "Gilbert" attached.

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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2. Problems with scripts and BridgeTalk using Illustrator 25.3.1 on M1 Mac

   I have a handful of scripts that have stopped working after switching from an Intel Mac mini to an M1 Mac mini. The scripts will run as expected if I use the Intel version of Illustrator on the M1 Mac mini, but they return this error when run using the M1 version of Illustrator on the same machine "TARGET COULD NOT BE LAUNCHED(59)". The current culprit seems to be BridgeTalk. Any help would be appreciated, thx!

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   9 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The workaround for this is to update to the latest build, 25.3.1, which doesn't contain Bridge related changes for Mac ARM — that's why this error is happening.

   If you still have the issue, please comment back.

3. Performance is extremely slow when using show grids in outline preview

   macOS Big Sur 11.4, Illustrator 25.3.1

   When switching to outline mode when using show grids, it is almost impossible to keep on working as everything is in slow motion, as if the graphic card is unable to cope. This occurs with a 500 kb file that was trouble free before the last updates.

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   44 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It turns out the problem is fixed only partially in 26.3.1, only for some users, and the performance remains slow when grid is rendered with lines or dots in Outline mode. This applies to zooming, panning and ghosting of objects being moved.

   Please help the team by providing your specs and answers to these questions:

   1. Does it work fine with grid as dots in Preivew / Outline mode?

   2. Does it differ from grid as lines in these modes?

   3. What is slow for you exactly? How severe?

   4. Is there a difference if you disable 'Grids In Back' option?

   5. What are you lines/subdivisions settings?

   And any other related feedback is appreciated. Let's track it down and get this really fixed.

4. Illustrator 2021 won't reopen files that are saved as and returns error - reboot necessary - iMac M1

   I have the lastest 2021 version of Illustrator (25) on Apple's newest iMac M1
   and Mac OS Big Sur 11.4

   I often save files as templates (option "save as") and I've noticed that:
   - When I save a file as or
   - Export a file under a certain format (even PDFs at times)

   Coming back to the original document isn't possible, upon opening, the following dialog box appears (see screen shot) and at that point, a reboot is necessary to make this possible.

   My files are located on a NAS but I am not convinced the NAS is incriminated in any kind of ways.

   I have the lastest 2021 version of Illustrator (25) on Apple's newest iMac M1
   and Mac OS Big Sur 11.4

   I often save files as templates (option "save as") and I've noticed that:
   - When I save a file as or
   - Export a file under a certain format (even PDFs at times)

   Coming back to the original document isn't possible, upon opening, the following dialog box appears (see screen shot) and at that point, a reboot is necessary to make this possible.

   My files are located on a NAS but I am not convinced the NAS is incriminated in… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. saving files as pdf is glitching

   Save –> use Artboard is locked

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Illustrator utterly slow after 25.3.1 update

   Running on late 2013 mac Pro with 64GB RAM

   As per title, even menus take a while before opening. Tried to uninstall and reinstall, no effect. If I go back one version it works as before, at usual speed.

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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7. Repeat grid is ALMOST awesome.

   The repeat grid is awesome EXCEPT for the fact that it puts all of the objects on the same layer when expanded. This doesn't work.

   I'm trying to make stickers with a dieline. It laid and and spaced them wonderfully except now I have to go back and manually fix the dielines that are now on the same layer as the art. Lame. No thanks, going back to the old way by hand and replicating a correct object.

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   1 comment  ·  Repeats  ·  Delete…  ·  Admin →
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8. Photo exports come out faded

   I recently updated Illustrator for the M1 chip on my MacBook Pro.
   Now when I save an Illustrator document that contains photos as a press ready PDF (or any other file type) the photos become desaturated, and look faded.
   This is a problem as I am often preparing files to be printed and my colors no longer look accurate. How can this be solved?

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. canvas background disappearing

   view goes from white to checkerboard out of nowhere recently... maybe in the last week or so? seems like a bug that needs to be addressed

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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10. Align To: keeps getting broken with upgrades, WHY ?

    Align To: keeps getting broken with upgrades, WHY ?

    Like clockwork. Adobe Upgrades keep disabling USER Align To Preferences.

    Can anybody tell me why year after year, upgrade after upgrade, this KEEPS HAPPENING?

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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11. why did you just add 3 steps to a simple process

    changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

    Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of .ai change that simple 1 step process to a 4 step process? This may seem a minor thing but there are dozens of these minor things happening all the time! Every day it's something new that makes my work slower. A new box around groups that makes it harder to move that group. The tools suddenly are in different places. A placed photo can't be moved after you place it now the anchors don't deselect. My cursor flutters wildly between tools. these are just in the past few days and there is more. If I didn't know better I'd think adobe was just trying to drive me nuts! Who is responsible for these ridiculous changes in the interface? How can anyone get any work done when the program is in a constant state of chaos and random changing with no warning and no explanation. Can you explain this?

    changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

    Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of… more

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    2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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12. テキストにセットしたFOT-UD角ゴが正しく表示されない。（設定の狂った小塚ゴシックで表示される）

    テキストにセットしたFOT-UD角ゴフォントが正しく表示されない。
    ドキュメント内のすべてのFOT-UD角ゴに適用されるわけではなく、正常に表示される部分とされない部分が存在している。

    ドキュメントを開いた際に、FOT-UD角ゴではなく、UDKakugo LargePr6N-M-90ms-RKSJ-H*のアクティベートを求められることから、UD角ゴを指定した際に、フォントの英語名での指定にすり替わっているのではないかと考えられる。

    ディアクティベーション後にリアクティベーションしても治らない。
    ドキュメントをFOT-UD角ゴで作って保存後に閉じて開きなおすと、UD-kakugoがないとされて、表示が崩れる。
    その後、FOT-UD角ゴを指定しなおしても、小塚ゴシックで表示される。
    なので保存をするとUD角ゴを使っていた部分すべてが崩れる。
    修正をしても保存したら崩れる。
    Adobe　Fonts側の問題なのか、illustrator側の問題かわからないので、ここに報告しておく。

    （フォントの内部的にUDkakukgoの情報が保持されていて、上書きができない？）

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご提供いただいた検証用ファイルにて、再現を確認いたしました。
    調査を行ってまいります。
    今後、追加での情報提供をお願いすることもございますので、その際はよろしくお願いいたします。

    Illustrator チーム

13. Paintbrush tool stops working while drawing - 100% GPU usage

    Using the paintbrush tool, when drawing a continous shape/line, it stops drawing after a little while, even if I keep the pen pressed, or mouse button (same result).

    If I use the GPU rendering/viewing mode, the GPU usage keep climbing if I keep drawing, until it reaches 100% GPU usage and stops working. And that is on a RTX 3090. On CPU view mode, it stops way sooner/faster, after 3 seconds almost. As soon as I let go and stop drawing, it completes the shape, but only up until the point that it stopped drawing.

    Video attached with the problem.

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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14. Drop shadow jagged edge on placed images

    When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.

    2 votes

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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15. Get familiar pop over on Mac, comes up blank with no buttons to close.

    Have seen this on the most recent two updates for Illustrator - currently on 25.3.1.

    The help pop up loses its buttons and cannot be dismissed. Have to quit.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. Illustrator 25.3.1 Will Not Open

    At least two of the computers in our office are having issues with the latest Illustrator update 25.3.1. The program does not open when selecting a file and performing Open With>Adobe Illustrator 2021. The program does not open from the start menu. The program does not open directly from the Illustrator.exe file. If you try to uninstall Illustrator with Creative Cloud, it tells you that you can't because the program is open. If you go to the Task Manager with less detail, Illustrator does not show open, however, if you select more detail, you may see 14 or more processes for Illustrator currently open. After a lot of investigation by myself and our I.T. Department, we've discovered that if we try to open Illustrator 3 to 4 times it will eventually open but that is a nuisance.

    At least two of the computers in our office are having issues with the latest Illustrator update 25.3.1. The program does not open when selecting a file and performing Open With>Adobe Illustrator 2021. The program does not open from the start menu. The program does not open directly from the Illustrator.exe file. If you try to uninstall Illustrator with Creative Cloud, it tells you that you can't because the program is open. If you go to the Task Manager with less detail, Illustrator does not show open, however, if you select more detail, you may see 14 or more processes… more

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    0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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17. Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.

    I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1

    Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.

    Anyone else got this?

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    5 comments  ·  Other...  ·  Delete…  ·  Admin →
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18. Illustrator Crash/Not Running

    Operating System: Windows 10
    Version: Adobe Illustrator 25.3.1

    After the last update, some of my documents on Creative Cloud do not open, unless I create duplicate and run the duplicate.

    The updated Illustrator crashes more often, specially if I have a lot of layers.

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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19. Copy/paste vector: Illustrator → Figma (pastes as raster)

    In 25.2 — graphics copied from Illustrator get inserted in Figma as a vector image. In 25.3 the behavior is broken and graphics get pasted as a raster image.
    All the settings are the same.

    19 votes

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    10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Illustrator auto added a level 1 layer to wrap all layers after saving as SVG.

    1. Windows 10.
    2. Adobe Illustrator 25.2.1.
    3. Save any .ai file that has multiple layers as SVG then open the saved SVG file with Illustrator .
    4. Expected: Keep the same layers as the ai file. Actual result:All layers were wrapped by a new layer automatically.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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