Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8065 results found
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Selecting & deselecting objects is buggy too
While working in a file:
Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.3 votes -
Random text disappearing from box
Big Sur 11.4
Adobe Illustrator 25.3.1When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.
First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…
5 votes -
Black Showing Up in AI Preview
I'm working on macOS Big Sur 11.4
3.5 GHz 6-Core Intel Xeon E5
32 GB 1866 MHz DDR3
AMD FirePro D500 3 GBI'm creating packaging dielines, and the white areas on my dielines show up as black in the AI preview and in the Mac preview (the colors appear normal in Adobe Acrobat). The printer is printing the wrong version with the black in place of white, and I don't know how to fix the file for the printer. When Illustrator is open or when the file is open in Acrobat, the colors are fine. It's only in the…
1 vote -
No tools available
Mac OSX 11.4 (20F71). Illustrator 25.3.1
Very often when working in a document (either a new document or an existing document) the tool I am using will change to a crossed-through pencil and beep whenever I attempt to do anything. I have to restart the app, and this often does not restore the tools to a functioning state. This is incredibly annoying and renders Illustrator virtually useless.1 vote -
Lightbulb speechbox is stuck.
I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!
3 votes -
Latest Illustrator Update Unresponsive July 2021
Can't select objects, access library (unresponsive), extremely slow, has obscured text when re-opening files. Can't save png or saves and then distorts the PPI. Won't toggle between tools.
2 votes -
Blend Tool Doesn't Really Work w/Text
Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.
2 votes -
Optical kerning changes when opening AI file in Illustrator 2021
Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.4 votes -
CC Libraries won't load or respond
Make it work as intended. Very very frustrating.
5 votes -
Select strokes by clicking anywhere on their stroke, no just the 'path' central part.
It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.
So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central…
3 votes -
Long fake mirage curved path when zoomed in at maximum
I used the Object > Expand on a stroke path I created
When I zoom in to like 12750% or more, I see this long pen line that doesn't connect to the next anchor point, but when I zoom out it disappears like it was never there.
It's nothing much, but it is annoying to keep seeing when I work.Windows 10
25.3.14 votes -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.12 votesIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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Grid View fails to render grid lines at various zoom levels.
I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).
Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
Gridline every: 72px
Divisions: 18
Grids In Back: Checked
Show Pixel Grid (Above 600% Zoom): CheckedAs you can see in the attached screen shot (800% Zoom) that is not a grid.
4 votesPlease confirm or deny the bug is fixed in the latest build of Illustrator.
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Illustrator 25.3.1 Increase Text with Shift Option Broken
When I hold down shift and option key to expand text it won't enlarge the text.
Not sure what I am doing wrong or if this is a bug. Would be super helpful if your team were to fix this issue if it were a bug.Thank you for all that you do.
1 voteHi,
Thanks for reporting this issue, Illustrator team really appreciate this.
Unfortunately we are unable to reproduce this issue in house.Can you help the Illustrator team to isolate this issue further so that we can nail this down?
1)Kindly provide small video describing the issue , Test file(Via File→Package) with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
3d-Kreisel Darstellung und Renderfehler | 3d rotate render error
3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.
The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.
I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.
German:
Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…1 vote -
Bounding Box is invisible on Apple display, but not on MacBook
I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)
1 vote -
create new
nothing comes up with create new file, need to use create new file from template all the time.
1 vote -
Artwork disappears when zoomed in
Whenever I am zooming in (2400% +), my artwork disappears and the who canvas turns gray. If I mouse over my artwork, i'll see a very pixelated outline of my artwork. I've attached a screenshot of my issue. I've tried restarting my MBP, uninstalling and reinstalling AI. I've tried closing out AI and reopening– but nothing I am doing is fixing this issue. Please help, I need to continue working on client projects.
4 votes -
Punktmuster Vektorpaket
Die Bibliothek Punktmuster Vektorpaket ist leer in früheren Versionen ist es nicht so
vorübergehende Lösung: Eröffne das Dokument in der alten Version und bearbeite es der aktuellsten1 vote -
1 vote
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