Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8207 results found
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Touchscreen drawing not working
I am on a Lenovo IdeaPad, and the touchscreen drawing does not work even in touchscreen mode. Rarely will it show what I drew and even then, it is after I have lifted my finger. I can only really place dots. Also, pinch-to-zoom doesn't work. Seems to be related to this forum post: https://community.adobe.com/t5/illustrator-discussions/unable-to-draw-with-a-pen-on-touch-screen-on-windows/m-p/11376148
2 votes -
Over sized save window no buttons
save file opens an oversized window where no options are available
2 votes -
Some process, probably library syncing, overwrote graphic updates
Almost lost half a day's work. Though I lost a bunch of time and productivity figuring out how to get it back.
A library graphic got overwritten by an older version of that library graphic by something other than a human being.
I was working in Illustrator 26.0.1 and Photoshop 22.5.2 at the same time on a Windows 10 machine. I had the graphic as a Smart Object in Photoshop. But since it's a graphic it was being edited in Illustrator.
I also had Illustrator 26.0.1 opened on my Windows 10 laptop cause that's where I do my pen work,…
1 vote -
Locked and/or hidden objects still become selected
The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.
(Illustrator 26.0.1 / OS Catalina 10.15.7)
4 votes -
i can't make my shape bigger or smaller
when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools
1 vote -
Texto no funciona correctamente
Hola, tengo problema con la Herramienta Texto, el trazo no cambia, el texto no se ve aparece todo en negro cuando escribo.
1 vote -
Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow
Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.
1 vote -
Crashing
I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.
1 vote -
When I try to change the language for the whole document it doesn't work. I change it and when I open it again it has the old language.
When I try to change the language for the whole document it doesn't work. I change it and when I open it again it has the old language.
3 votes -
No abre la interfaz, solo aparece la ventana de gris
Abro el programa y solo se queda en la ventana en color gris y no me salen las opciones, esto pasa con la Version 26.0
1 vote -
App is crashing without saving the work
My illustrator app on iPad is crashing frequently and the brush is also not working and it is not saving while it crashes
3 votes -
AMD Radeon Pro 580 rendering bug
Hi, I have a 2017 iMac Retina 5k 27", 64GB RAM, Mac OS Catalina 10.15.7 with AMD Radeon Pro 580 GPU, 8Gb VRAM, driver version 01.00.931, Illustrator 25.4.1. I am getting odd effects in rendering of linear gradients where angular areas of colour appear at higher magnifications. If the GPU is turned off in Illustrator prefs the effect disappears. Please see screenshot attached showing the effect with GPU. Is there a fix for this, please?
2 votes -
Guides are invisible
The update made my guides disappear unless I click on the object or artboard. It would be OK, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.
1 voteIf it happens to you, check if you have your edges on: View > Show Edges
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Some shortcuts don't work while using non-English keyboard / language layout
After upgrading to AI 26.0 (and still not fixed in 26.0.1) some shortcuts stopped working, like those:
- Show/hide layers = cmd + ;
- Lock selection = cmd + 2It seems that all shortcuts with czech letters on the keyboard instead of US are affected. To be clear:
- On us keyboard there is ";" key, but on the Czech keyboard, there is "ů" letter.
- The same for the letter "2" on US, on the Czech keyboard, there is "ě" letter.Possible fix: to keep logic as before, when everything worked, you have to work with hardware…
31 votes -
Illustrator 2022 DOES NOT OPEN.
This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you…
2 votesThis is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
So sorry it happened, and I wish I could do more.
Please add votes to this if you experience the same issue, it will help to initiate a proper investigation. -
Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit
Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.
Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.
System Information:
Edition Windows 10 Home
Version 21H1
Installed on 20-Jun-21
OS build 19043.1288
Experience Windows Feature Experience Pack 120.2212.3920.018 votes -
テキスト操作時のIビームの点滅が早すぎる
Illustrator 26.0 (Intel/Ja_JP)
macOS10.15.7テキスト入力時のIビームのフリッカが強すぎる。Tツールにてマウスカーソルを移動し挿入点を変更した際に特に早くなります。現象の動画を添付します。
入力時はカーソル付近を注視するため図形明滅刺激の影響による健康被害の発生につながる可能性もあります。ver.25の仕様に戻していただきたいと思います。
また、M1でも同様の挙動との報告を受けております。2 votesIllustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
いただきましたご報告につきまして、Ver26.1で改善されておりますのでステータスを変更させていただきます。
こちらの投稿に関するご報告について、後日何かしらの変更が加わるようなことがある場合には、こちらにてお知らせをさせていただきます。
今後ともどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Images not appearing on shared link
When I create a shared link for review, the image do not appear on the link.
1 vote -
Can't Save As or Export
Experiencing these exact issues reported by other users.
Tried Uninstalling/Re-Installing
Granting Full Disk Access
Uninstalling/Installing Older Version (25.4.2)
All the different combinations of shutting down and restarting
Reset SMCNothing is working.
1 vote -
Inability to add graphics in libraries
This is a bug. This is where Adobe informs me to report a bug. For the record this must be said right away.
I made a library and could initially add graphics to that library, but all of a sudden graphics wouldn't add itself whether I dragged or specifically selected "add ...".
It added an irrelevant fill color instead.
1 vote
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