Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7476 results found
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Lost Feature
Before the last update I used to be able to draw a square or ellipse then type the location I wanted to place it, X or Y. Now that is gone. Now I have to open another box "TRANSFORM" in order to place the shape exactly where I wanted it. Very inconvenient. If I at least had the ability to dock that box at the top it would make life much easier. It has been at the top for as long as I can remember. I often use this like a CAD software when I draw. The last update made…
1 vote -
Illustrator not recognizing strokes from imported document using Blend Tool with specified steps
I've imported a document into build 24.3 that was previously created in the latest version of Illustrator, and strokes used in a blend of two lines using a width profile are not present. Instead, they are seen as fills, with no ability to edit the stroke.
Using mid-2012 Mac Book Pro and 10.14.6 Mojave OS
1 vote -
Snap To Grid not aligns with grid
AI version 24.2.1
OS Catalina 10.15.5
When Snap to Grid is selected, the points that the pen and shape tools snap to are not on the grid. They are slightly off. It is impossible to get points exactly on the grid. I've attached a file that shows where points snap to. These shapes were drawn with Snap to Grid on.
2 votes -
Illustrator 24.2 tab stops not working with blank text lines
Tab stops do not function correctly when the text line has no text. We commonly use this for creating underlines. Attached examples show a text field with tab stops. The text lines with characters use the tab stops correctly (spaces do not count). Any text lines without characters cause the tab stops to be one space wide.
1 vote -
Trim marks do not scale
In latest versin of illustrator canvas is increased, but trim marks got issues when making sizes over 5x5m. when making file with multiple atrboards that exceeds 5x5m trim marks scale to 10x size, just like they would if you made the file 1:10
1 vote -
Scaling Issue in large canvas Illustrator 24.2.1
When designing in the large canvas mode (anything larger than 227.5416 inches) the scaling does not work properly in the transform panel. For instance, if I start a document off making the canvas 240" x 240" and I draw a rectangle that is 12" x 12" and open the transform panel and enter 200% in the width or height field, it does not scale it up to 200%. It scales it down. However, if I am in the normal canvas mode (227" x 227") the scaling works correctly. This is an issue in Illustrator 24.2.1 using macbook pro with macOS…
4 votes -
Text Cursor in Medium Light mode is invisible
The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.
3 votes -
Workspaces not working
So, when i downloaded AI for the first time with under v24.2.1, i opened AI and then when i want to opened file or made a new project ... the landing page is still there while the file opened, how to fix this problem?
1 vote -
In Illustrator 2020 the changes to Align tool window are a headache. Defaulting to align by key object .... Very frustrating defaults.
In Illustrator 2020 the changes to Align tool window are a headache. Defaulting to align by key object .... Very frustrating defaults.
1 vote -
Illustrator's Artboard does not update live
I am on a 2017 MacBook Air running macOS Catalina (10.15.5). My Illustrator version is 24.2.1. I haven't seen anything else about this problem on here. After doing anything such as creating a pen stroke or trying to fit the artboard to the screen, the artboard will not update and will only do so once I have used the zoom tool in some fashion.
1 vote -
2019 Mac Pro with AMD Pro VEGA II Duo Graphics
I attached my AISniffer and computer configuration files from MacOS. This has been something I've brought up a couple times to Adobe and they know it's a problem but it seems like the resolution of this has been slow going.
These newer Mac Pro graphics cards don't seem to be supported with the newest version of Adobe Illustrator.
It's a problem because Adobe Illustrator runs extremely slow when it says that there isn't a compatible GPU. Can anything be done to add these graphics cards to the "approved" list?
1 vote -
2019 Mac Pro with AMD Pro VEGA II Duo Graphics
This has been something I've brought up a couple times to Adobe and they know it's a problem but it seems like the resolution of this has been slow going.
These newer Mac Pro graphics cards don't seem to be supported with the newest version of Adobe Illustrator.
It's a problem because Adobe Illustrator runs extremely slow when it says that there isn't a compatible GPU. Can anything be done to add these graphics cards to the "approved" list?
MacOS Catalina 10.15.5
2019 Mac Pro - MacPro7,1
28-Core Intel Xeon W
768 GB RAM
2X AMD Radeon Pro Vega II…1 vote -
Freeform gradient locking spot color
If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.
Additionally, If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette - you have to save and reopen the file for the swatch to appear.
macOS 10.14.6
Illustrator 24.2.11 vote -
Objects not snapping to point in Illustrator
My objects or text boxes are not snapping to point (it is turned one), what do I do?
1 vote -
Direct Selection tool duplicating when trying to drag
Ill 24.2.1
Catalina 10.15.5
MacBook Pro (Retina, 13-inch, Late 2012)Illustrator shut down so I rebooted. After reboot when I try to drag something with the Direct Select tool, it makes a duplicate and drags it instead.
2 votes -
Cannot deactivate "Embed ICC profile" in Asset Export
When using the Asset Export panel, if you go into a JPG preset and uncheck "Embed ICC Profile" and then click "Save Settings", the setting will not save. It will always embed the profile. If you reopen that preset, the option is always checked. Any exported file does have the ICC profile embedded.
1 vote -
Illustrator crashes when opening AI file contains paths exported from Photoshop
Creating paths from selection area in Photoshop, exporting paths to AI, and then AI crashes when opening the .ai file with paths. Machine runs Windows 10 with all Adobe Suites updating to latest version.
1 vote -
Brush Tool size options are disabled
In Brush Options dialog only the Random and Fixed option are available, and other option like Pressure do not work
2 votes -
Objects imported from SVG have their gradients turned upside down
Illustrator 24.2 on Windows 10 PC.
Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.
Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.
It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object,…
3 votes -
Keyboard commands & tools
Hello
Previous Ai update came with an issue where I can't fully hide edges unless objects are grouped which, to me, is an inefficiency. There were other glitches as well, which appear to have been resolved with the closely-following most recent update.
However, most recent came with its own surprises, eg lost: Spacebar hand-tool shortcut, CMD/CMD+Option +spacebar for zoom in/out; horizontal/vertical distribution tool aligns center vs distributing evenly; show/hide issue still present (see attached).
Also attached are system basics. Advise if you require more info
Kind regards
tm2 votes
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