Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8066 results found
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Type on Circle Path Centers at 45º
When I type on a circular path, something I've done a million times, it now centers at 45º instead of 90... despite anchor points at the cardinal NESW.
1 vote -
Letter outlines distorting bug
In type, I noticed that some curve points looked like they had 'kinked'.
But checking the Glyphs font master and the generated font, all was fine.
Strange thing is that in Illustrator the actual vector line is correct (no kink, in highlighted blue on the attached image) but the black-filled area DOES have a kink (see the version where I added a magenta outline - the circle indicates a kink).It’s like Illustrator is rounding off the values of the point placements when rendering on-screen displays, but still preserving the actual paths (which are not seen when printed - just…
1 vote -
handles
- Version 23.0.1
- I was working as usual but suddenly kept closing and running slowly. I had lost what I was doing once. Then opened up again and couldn't extend lines anymore, there wasn't centre handles nor white anchors in any object I draw.
3 votes -
Have to zoom a lot to reveal middle handles with small objects
MacOS Mojave 10.14.2 (18C54) and Illustrator CC2019 23.0.1
MBP 2018, i9, 32 Gb, Radeon Pro Vega 20, 4080 MtIt seems like Illustrator CC2019 has an issue with handles vanishing (at least on my system)
If you have a long and narrow (either horizontally or vertically), or otherwise small object, you have to zoom very very close to reveal the middle handle. Makes changing lengths of said objects pretty hard when matching with other objects with, for example, snapping etc.3 votes -
illustrator brushtool NOT displaying brush stoke in realtime
I'm using quadro 2000 + 24GB Ram + dual xeon x5650.
But when i using brush tool, turn on GPU performance.
illustrator brush tool NOT displaying brush stoke in real times when i drawing. It work when i turn off GPU performance.ps: my system work fine AI 2018
3 votes -
Illustrator CC 2019 spots not changing to CMYK
Mojave 10.14 I just updated to Illustrator CC 2019 and when I try and convert a spot colour to process it wouldn't enable when I click OK -
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Text always shows as black
Sometimes, when I apply color to a text box (using the swatches or the eyedropper) the color shown on screen is black even though in the Appearance panel the Fill is the one I applied.
I made a screenshot (attached) to demonstrate4 votesResolved (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
The attached screenshot displays the FILL color underneath the CHARACTERS in the APPEARANCE panel therefore any change applied to the FILL will not be displayed, to display it correctly please move the FILL color row on top of the CHARACTER row (Click & Drag) in the Appearance panel.
Hope this helps to resolve this issue.
With Best Regards,
Raghuveer Singh
Illustrator Team -
Manually entering integer size values makes fractions
The Width/height (Screenshot B: / H: ) Values don't work sometimes.
If I manually type in the values like 20x20 it will create something like this 20,134x19,999.
6 votes -
PNG export broken
I receive an error every time I try to export a PNG from any file. Other export formats work without a problem.
Working on a Macbook Pro with MacOS Mojave running the latest version of Illustrator (updated this morning).
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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adobe illustrator crashes and loses my artwork consistently
idk maybe just make an app that works
1 vote -
Paste in Place does not work properly
So I'm having problems with the Paste in Place command, sometimes it works great when I Copy or Cut something and paste it on other artboards but most of the times it is not working properly, either what I copied o cut get outside the drawing area or it goes to a random place, and at first I thought I wasn't selecting the artboard but even with the artboard selected it falls anywhere. I'm running Illustrator CC 2019, on windows 10.
25 votesHi,
Thank you for reporting this issue. Illustrator Team really appreciate this.Can you help the Illustrator team to isolate this issue further?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit Goyal -
2018 Illustrator CC is crazy slow / extreme lag on fast touchbar mac
AI is extraordinarily slow to do anytlhing, even select tools, or draw or duplicate objects. I have a very fast computer:
2016 MBP 2.9ghz intel core i7
16gb ram
radeon pro 460
running OS 10.13.6
I have 60gbb free of space on my SSD.I haven't worked in AI for several years, but I'm deeply familiar with PS, and I'm following a tutorial on how to draw a geometric shape. So thats what I'm doing in the project. Very simple stuff.
https://www.youtube.com/watch?v=qQXrYGcrFpw1 vote -
Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is
Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is hidden.
1 vote -
Lock/unlock width and height while scaling
If I have a rectangle for example and I unlock the width and height so that I can change the values separately, If I change the width or height (size) the object transforms proportionally.
Example:
Object 500 H x 500 W px (locked):
If I change H -50px I get 450 H x 450 W px.Problem
Object 500 H x 500 W px (Unlocked):
If I change H -50px I expected to get 450 H x 500 W px.
But what I get is 450 H x 450 W px.4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Key object selection mismatch
When I select two objects and choose the key object for allignment, the top allignment option shows the «Align to key object» and object gets highlighted, however if I go to the sidebar to introduce a spacing number it shows «Align to selection» instead and I need to change the option again. This is so frustrating.
3 votesSeems to be fixed. Comment back if it is not for you.
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Type on Path Issue
After I apply type on a path (circle) the circle isn't a circle anymore.
Circle without type on a path: Same height, Same width.
Circle with type on a path: Different height, Different width.I never had that issue before, after i apply text on a path (circle) the circle has still the same height & width values, why not now?
Please update adobe illustrator in January 2019
2 votes -
bars on the screen when moving (arm tool)
bars on the screen when moving the arm tool
1 vote -
Illustrator Library Place Copy a Vector Broken
Illustrator 23.0.0.1 (64 bit) - Windows.
I have created some custom icons. Saved them as SVG.
Opened up these SVGs and then added to a Library.
On click place copy on a new art board. The vector is totally corrupt. (see attachment.)
The icons are correctly designed and all lines expanded.
If I place link they appear fine. (obviously I then cannot edit)
If I click edit they appear fine. (Using edit to open then cut and paste at the moment)4 votes -
Scale tool bug with Shift+Alt
window 10 / cc2019 (been seeing this issue in 2018 and 2017 too)
Scale tool selected
press shift+Alt
click anywhere on the workareaThis sends illustrator nuts: the scaling cursor doesn't stick to the place you click, nor it goes away. No other tool is selectable, no action can be taken. After minutes (actual minutes) the scaling tool popup window appears, then you can close it and go on woth the work.
I know this tool is not supposet to do anything with shift+alt+click but often i keep those keys by mistake. This would be easily solved with an exception…
3 votes -
Working really slow
I am working on AMD Threadripper 1950x with 16cores and 32gb DDR4 ram...
Illustrator still working really slow and laggy.
When I make a multiple select some objects and deselecting, its stuck on that process. Sometimes, filling all objects with single colors after deselecting. really terrible... Even I close GPU accelerator it doesn't help9 votesHi,
Sorry to hear that you are facing this issue. We are not able to reproduce this issue at our end and need your help.
1. Is it happening in all files or only complex files? Would it be possible for you to share the file in which you are facing this issue?
2. Can you please share the video of the problem?
3. On which version of Illustrator and OS are you working?Please share the details on sharewithai@adobe.com
- Don't see your idea?