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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8131 results found

  1. Selecting text works poorly

    According to the screenshot, when I press the left mouse button in the place represented by the red triangle, the above text is selected. This place is completely beyond the scope of the word "Nature".

    Windows 10 Pro 64bit, AI 26.3.1. (64-bit)

    3 votes

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  2. Blending paths with brushes and width profiles works wrong.

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's…

    3 votes

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    1 comment  ·  Brushes  ·  Admin →
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  3. Undo after deleting a line created with the Pen tool freezes Illustrator

    OS: Windows 10 Enterprise
    AI Version: 25.4.1,
    Bug replicated with three different computers and instances of Illustrator, all same OS, same AI version, same freeze.

    I had a bunch more steps when I ran across this problem, but I was able to replicate it with much fewer steps like so:
    With the pen tool, draw a couple vertices.
    Delete the line you're making from the table of contents.
    Click on the canvas anywhere; the line reappears with a new vertex which you just made.
    Undo the vertex you just made (the first time I did it, it undid the pen…

    3 votes

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    2 comments  ·  Tools  ·  Admin →
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  4. New Document modal misalignment

    When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.

    macOS Monterey
    Illustrator 26.3.1

    3 votes

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  5. Plugin issues detected

    Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
    I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=ai

    Windows 10 Pro 21H2

    3 votes

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    3 comments  ·  Other...  ·  Admin →
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  6. Expanding a path with a gradient doesn't expand, just creates a group with the same path

    I want to expand a gradient applied to a path so that I have bands of colour as vectors in place of the gradient.

    I have been using this tool in this way successfully but this week there seems to be a bug: it works until it doesn't and then doesn't work at all.

    If I quit Illustrator and reopen everything it might work again, but with some paths it doesn't work at all. Please see my screenshots.

    3 votes

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    4 comments  ·  Gradients  ·  Admin →
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  7. Swatch & Tool Names don't appear when I pause/hover the cursor over them.

    MacOs Monterey 12.0.1
    Adobe Illustrator 26.2.1

    When you hover over a swatch or tool & leave the cursor there for a second, the name of the swatch/tool always showed along with keyboard shortcuts for many of the tools.

    I was searching the Pantone colors & two colors came up. Rather than just one quick step, I had to do several.

    What should happen:
    I hover the cursor over the colors for a second to see which was which. Then I pick the one I was looking for.

    What happens now:
    I hover the cursor over the colors & nothing shows…

    3 votes

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  8. Relink via Asset Link Missing Icon

    The Relink via Asset Link icon is missing in Adobe Illustrator, preventing users from linking images/templates they have designed to AEM Assets.

    3 votes

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  9. metadata is stripped when saved as PNG

    When exporting a PNG the metadata is not preserved. We use the metadata to find a graphic for future requests. I have Adobe Illustrator 2022. My operating system is Windows 10.

    3 votes

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  10. Paragraph Style -> Library Bug (Stroke Weight Lost)

    If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.

    Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:

    3 votes

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  11. My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator, although it is detected and utilized by Photoshop...

    My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator (26.0.3), although it is detected and utilized by Photoshop...
    Anyone knows where the problem may come from and how to solve the issue?
    Cheers

    3 votes

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  12. Delays and Sluggishness

    For the 30+ years I've been using Adobe Illustrator, I don't think I have every really been bothered by the app or an update until last year. Now when you open AI, make a new file, or try to drag content around on a canvas or move the page around using the hand tool, the app is very lethargic and jerky. It is as if it is validating all actions by an online verification before any action is done. This really makes using the app frustratingly slow.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  13. placing (linking) JPGs in illustrator makes files incredibly slow to work with

    Often I create layouts that require linking JPG in my doc. Whenever there are multiple JPGs in my doc, the doc becomes very slow. I do not notice the same performance issue if the linked files are TIFs. This has been an issue for multiple versions of Illustrator.

    3 votes

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    2 comments  ·  Performance  ·  Admin →
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  14. BUG: Tools, workspace and panels move randomly after restart or wake

    Illustrator and photoshop windows move to random positions after every restart or wake. Sometimes they move off screen in a way that makes them difficult to recover. Please fix!

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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  15. "Corner" anchor points become smooth when joining active Curvature Tool line

    Create a line that contains a corner (any tool).
    Begin drawing a second line with the Curvature Tool.
    As part of your new Curvature Tool line, click either end of the first line.

    This causes a conversion of corner points to smooth points.

    I posted this issue on stack exchange (see link below) and was told this was a bug. It certainly wouldn't make sense as a feature, so that seems like a legitimate conclusion.

    https://graphicdesign.stackexchange.com/questions/156115/curvature-tool-questions

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  16. N and M-spaces ruin tabstops

    When m or n spaces are in a text, positioning with tab stops is off.
    Tabletops only work correctly with normal spaces

    3 votes

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  17. Mising Anchor Points not sure why

    I am running the latest version of Illustrator CC from my Windows 10 PC. It is a project that I have been working on, both my computer and on my Ipad. I don't know if it is that I recently added materials from Substance on the computer, used the 3D options, then went to make changes on the Ipad later on, but now opening the document on the computer again, I am not getting any anchor points when using the direct selection tool. I checked all my preferences, then I opened a file saved to my computer, and the anchor…

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  18. Stroke visible across all assets in a layer

    Stroke lines are visible throughout the layer despite being aligned behind all objects. Have tried relentlessly to fix this issue - unsure how to proceed.

    3 votes

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    3 comments  ·  Strokes  ·  Admin →
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  19. New File Preset Details Fields Are Misaligned Vertically (Cut off)

    When creating a New File, the measurement presets (width, height, bleed) are too high within their respective input fields. This causes the digits in each of the fields to be cut off at the top. I've attempted to resolve the issue by scaling the window, updating Illustrator, deleting preferences, and installing/reinstalling the application. Issue unresolved.
    Intel Macbook Pro i9 OS 12.2 - Adobe Illustrator 26.0.3

    3 votes

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  20. Cannot Successfully Get Into Project

    AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…

    3 votes

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