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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7507 results found

  1. rotating and croping causing jagged banding

    Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.

    2 votes

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    6 comments  ·  Images, Links  ·  Admin →
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  2. Action to find replace T1 fonts

    Since Illustrator no longer supports T1 fonts I would love to be able to make an action to find/replace font associated with common fonts that I used previously to current fonts that I now have active. The action however only opens the find/replace dialog and doesn't complete the request automatically. It makes you reselect the replacement font. (even though in the script dialog it shows the step of find (x) font, replace (x) font, change all yes).

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Illustrator crashes while working

    Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  4. BRUSHES DUPLICATE

    If duplicate an existing brush (calligrafic on user choice) to change settings is unable to save the new one. The button SAVE doesn't work.

    2 votes

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    7 comments  ·  Brushes  ·  Admin →
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  5. Bug: After a little while, you can't pick colors from your color library.

    This started to happen after last big update. I am using the last version. Windows 11

    2 votes

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    5 comments  ·  Cloud, Libraries  ·  Admin →
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  6. Tools Panel bug

    When I hover the mouse over the tools, a box opens to the right side but it is not showing the tool's features properly and is mixing with information about other tools. Please see the screenshot attached.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  7. Grey borders appear on rectangles when exporting to PNG (scaled)

    When exporting an artboard to PNG (File > Export > Save for web), dark borders randomly appear, especially on light coloured rectangles.
    – "Type Optimized" gives better results than "Art Optimized" (although the issue is originally not type related), but still not 100% perfect in certain cases (shadows...).
    – The issue depends very much on the exact export resolution. In my case, I export 1600x900 artboards to 1920x1080 PNG files, i.e. a 120% ratio, which seems to be the worst case. 110%, 121%, 130%, 150%... do not cause the same borders on coloured rectangles. Actually, in some cases, if I…

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  8. Black artifacts on strokes

    No funciona bien el trazo

    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Se cierra automáticamente

    No me deja habilitar el acceso a Illustrator, se cierra sin consentimiento.

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  10. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Move tool not working

    I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  12. Easiest fix of the year: keyboard shortcuts listed incorrectly on website (paste in place, paste on all artboards)

    Keyboard shortcuts incorrect on website (paste in place, paste on all artboards). Instances of "B" should be "V."

    2 votes

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    0 comments  ·  Learning and Help  ·  Admin →
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  13. Ctrl + wheel doesn`t work

    1. Windows 10 +illustrator 27.3.1
    2. Ctrl + wheel
    3. to move L/R
    4. freeze App
    2 votes

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    0 comments  ·  Actions  ·  Admin →
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  14. Jaggy / Pixelated prints from Illustrator

    Illustrator only produces pixelated / jaggy print-outs. This issue persists at least since 2008. I suspect a printing engine that is made for PostScript printers. I only use normal printers (laser and ink jet, large and small).

    ALL other apps print fine on these machines / systems / printers. The same vector document printed from Ai is jaggy - printed from other apps looks fine. -See attachment:

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  15. Tool palettes don’t stick to the second monitor.

    I use Illustrator in a multi-monitor setup. Tool palettes are on the second screen, while the Document window is on the main monitor.

    Since the Update to macOS Ventura if I wake up the Mac after a sleep (or unlock the screen after I locked it) all the tool palettes jump from their position on the second screen to the main screen.

    This is always reproducible for me on two different machines under macOS Ventura (13.0–13.2.1) and Illustrator 2013 (27.3.1).

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  16. Previewing a Type object's Font Size or Tracking in the Properties panel causes the action to count towards undos

    In a new document, create a new type object. When expanding the dropdown for the type's Size or Tracking in the Properties panel and hovering over the options, clicking out and not confirming any of the values, then attempting to undo will step through all the values hovered over, even though they were never applied. These seem to be the only fields that behave this way, so it seems like a mistake.

    Interacting with the Character panel's controls will fix this issue until Illustrator is closed and re-opened.

    2 votes

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    1 comment  ·  Properties Panel  ·  Admin →
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  17. GPUプレビュー

    数バージョン前から突然GPUプレビューが使用できなくなりました。
    ファイルを開いたときはGPUプレビュー、そのあと、ペンツールなどを使うと強制的にCPUプレビューになってしまいます。
    バージョンを戻しても直らなくなってしまい困っています。

    【私の環境】
    Windows10 Pro 64bit
    Illustratorのバージョン27.2
    CPU：AMD Ryzen5 3600 3.59GHz
    RAM：48GB
    ビデオカード：NIDIA GeForce RTX 2060 12GB

    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Image trace bugged + presets

    Presets are not working as before, constant error when turning on the preview mode.
    Also, when I try to re-edit a traced image, I get a continuous error [UKCO].

    2 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  19. The pen tool isn't connecting anchor points on new shapes

    When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!

    2 votes

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    6 comments  ·  Tools  ·  Admin →
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  20. Image Trace script does not recognize uppercase JPG files, only lowercase jpg

    Ai v 27.2 (64bit) Windows 10.
    Image Trace Script is not recognizing uppercase JPG file extensions, only images with lowercase jpg extension.
    I have not tried the same for PNG vs png to see if it is also not recognizing upper vs lower case extensions.
    The folder of images I was testing has mixed case JPG/jpg extensions. These images had been created in Photoshop.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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