Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8166 results found
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Link location mistaken for other document's link location
When opening a specific document, links are found missing.
When I open the document nevertheless, click on a link and check the location, the path it shows is one that was used in a previously opened, unrelated document.
When my colleague opens the document on her computer, everything is fine.
3 votes -
Illustrator won't open more than one file at a time.
I have version 21.1.0 (64 bit) running on Windows 10 (more system details in attached png). I am not able to open more than one file at a time. What happens:
- I open a file.
- I double click to open another AI file (other file opening methods have same results).
- Nothing happens. One file remains open. I might see the spinner mouse for a sec but the second file never opens.
- If I try to close the first file, leaving Illustrator open, and open a new file, Illustrator becomes unresponsive and I have to close it via the Task Manager.
-So every time I need to open a new file I have to completely close Illustrator and restart it.
-My co-worker with the exact same set up has the same issue.
-We're been experiencing this issue for at least a few months.
I have version 21.1.0 (64 bit) running on Windows 10 (more system details in attached png). I am not able to open more than one file at a time. What happens:
- I open a file.
- I double click to open another AI file (other file opening methods have same results).
- Nothing happens. One file remains open. I might see the spinner mouse for a sec but the second file never opens.
- If I try to close the first file, leaving Illustrator open, and open a new file, Illustrator becomes unresponsive and I have to close it via the Task Manager.
…
3 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Hitting Enter/Return to confirm after modifying values (Stroke, Opacity, Etc) in the Top Toolbar Opens a Move Dialog Box Instead
When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)
If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.
After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is incredibly frustrating and has slowed my productivity to a crawl.
When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)
If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.
After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is…
3 votes -
Fonts Slow EVERYTHING Down
Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.
3 votes -
FILE Corruption - Illustrator will not open AI files. Adobe CC/Windows 10.
just trying to open AI files to work in ILLUSTRATOR. POS won't open. After reboot, won't open. How was the subscription model supposed to be better?
3 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Eye Dropper tool color is off
When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB
3 votes -
Zoom artefact
Illustrator 21.1.0
When I use a very high zoom (25 500 %), paths appear distorded or even disappear.
It happens when GPU rendering is off as well as when it's on.
3 votes -
Undo Button Stops Working
When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo
3 votes -
“Split Into Grid” creates a single live grid object now instead of independent paths and it's awful.
Recent versions of Illustrator changed “Split Into Grid” to create a single live grid object instead of independent paths. This completely breaks established illustration, print, and production workflows (stickers, dielines, laser cutting, icon sheets).
Please restore the previous behavior or add a preference/checkbox to output individual paths by default. Illustrator is an illustration tool, not a layout app.
2 votes -
Copy-pasting mesh between files results in rasterized image
When copying and pasting a mesh from one file to another, it turns into a raster image. However, simply dragging and dropping the mesh object works fine
Adobe Illustrator 30.1
macOS Tahoe 26.2 (25C56)2 votes -
Area type centering option not working, text jumps to top of frame
When creating text frame with area type (it is not threaded nor multiple columns) set to center vertically, the text jumps to the top and will not center align at all. This is a function I have used in 2025 with no issues and now it will not work at all in 2026.
2 votes -
Unable to lock aspect ratio when using the Scale tool
In version 30.1, scaling a graphic with the Scale tool while the aspect ratio is locked no longer works correctly. When holding the Shift key and dragging the mouse at a 45° angle, the graphic snaps back to its original size instead of maintaining proportional scaling. This breaks the previously working workflow for scaling graphics while preserving aspect ratio.
Steps to Reproduce:
- Select a graphic to scale.
- Choose the Scale tool.
- Click and hold the mouse button on the graphic.
- Hold down the Shift key and drag the mouse at a 45° angle.
Observed Result:
The graphic flickers rapidly, alternating between the original and scaled sizes, and ultimately snaps back to its original dimensions.
Expected Result:
The graphic should scale smoothly with the aspect ratio locked, showing an accurate live preview throughout the transformation, as in earlier versions of Illustrator.
In version 30.1, scaling a graphic with the Scale tool while the aspect ratio is locked no longer works correctly. When holding the Shift key and dragging the mouse at a 45° angle, the graphic snaps back to its original size instead of maintaining proportional scaling. This breaks the previously working workflow for scaling graphics while preserving aspect ratio.
Steps to Reproduce:
- Select a graphic to scale.
- Choose the Scale tool.
- Click and hold the mouse button on the graphic.
- Hold down the Shift key and drag the mouse at a 45° angle.
Observed Result:
The graphic flickers rapidly, alternating between the original and scaled sizes, and ultimately…
2 votes -
Offset path missing in Swedish version
I couldn't find the function Offset path (Förskjuten bana) on the Swedish version of Illustrator 30.1.
I'm on MacOs Sequoia 15.7.3It is usually located at Object - Path - Offset Path
Objekt - Bana - Förskjuten bana.Tried to reinstall illustrator.
Tried rebooting.
Tried clear preference and cashe in Mac library.When we uninstalled the Swedish version and Installed an English version (North America) it showed up and is working.
2 votes -
Can't add Anchor Point to front object
Illustrator 30.1 on Mac Ventura 13.7.8
I'm trying to add an Anchor Point on a Path (orange) on the front, at the same place where there's an Anchor Point on a Path (black) in the back, but when I approach the (selected) front Path with the Pen, / or * appears instead of + and it either continues the Path below or starts a new Path above.
My only option to add an Anchor Point to the orange Path is to cut it and rejoin it.
2 votes -
Illustrator freezes when clicking “New File” on Windows
Illustrator (v29.x ,v30) freezes every time I click “New File”.
The application works correctly if I open an existing .ai file.
GPU acceleration is disabled.
Fonts tested. Drivers updated.
This seems related only to the New Document screen.2 votes -
With 'Use Preview Bounds' enabled, resizing an object would instantly jump to geometric bounds, while the bounding box hugs preview bounds
When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but this feels exactly what one might need with these options enabled.
This needs some thinking over, but the current approach stays confusing.
There are other reported problems with the options...
Here, Scaling proportionally not working with Use Preview Bounds enabled: http://illustrator.uservoice.com/forums/601447/suggestions/48166034When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but…
2 votes -
Placing Illustrator file in InDesign
Placing files with bleeds create in Illustrator 30.1 and 29.8.4 moves the artwork down-left without respecting the bleeds.
Illustrator 29.5 works correctly.2 votes -
Strokes inside symbols don't show correctly when exported as a png
Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.
Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.
A short video to show the process:
https://youtu.be/B9mp_JZvr9w?si=C4OjhB3bXahME9edHere's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.
Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.
A short video to show the…
2 votes -
Only Object Outlines visible
I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.
2 votes -
Ça crash tout le temps !!! Réglez ça par pitié 🙏
L’interface se bloque je ne peux plus bouger mes éléments, zoomer etc… je dois fermer et réouvrir l’application c’est fatiguant …
Svp améliorez les bugs d’interfaces c’est inutilisable 🙏2 votes
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