Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7660 results found
-
Text Styles from library not applying to new text in Document
When I try to apply text and paragraph styles from CC Library to new text it doesn't work. The text doesn't change.
I have tried selecting the text with subselect tool, the text tool, double clicking the style in the library, right clicking the style in the library to apply to new text. It doesn't work, it used to.
I have CC version 2019
1 vote -
Can't file save as (illustrator files, pdf, eps etc), also can't open ai files
I can't save my files as any file types, I can export to png and jpeg, but when I try to save a file it just shows the spinning ball forever and does not save! It is not my laptop, as everything thing else is working as normal (including other Adobe programs which save files quickly)
If I also try and open an existing file it does the same thing!
I have tried re installing Illustrator which hasn't helped.My laptop is a Macbook pro mid 2012 (Mojave 10.14.1) with a new ssd installed. Adobe Illustrator is the lateset version…
1 vote -
1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
GPU bug?
Can't select and release objects in illustrator, seems like the mouse button is pressed throughout. issue ends once clicked on Finder and out of illustrator. Issue started a few weeks after upgrading to Mojave and the CUDA NVIDIA driver couldn't be updated anymore.
Using Illustrator 2015.3 (as this used to support my GPU animated preview)
Tried reinstalling a few times and problems still persist.
Working on XD now, can't use most older vector files made in illustrator, a simple act like copying a vector out to XD is IMPOSSIBLE.
1 vote -
Unable to collect multiple assets for export
I am unable to collect multiple assets for export in Illustrator. I select several different layers and when I click collect for export as multiple assets they get compiled into a single asset. This is EXTREMELY inconvenient as I need to export 400 icons and I don't want to have to click into each one, exit isolation mode, collect as single asset 400 times.
I am making a series of screenshots so you can see exactly what I'm doing
http://prntscr.com/meffy2
http://prntscr.com/mefga3
http://prntscr.com/mefgjf
http://prntscr.com/mefgp4I see the example in the help pages and this is exactly what I need, but exactly…
1 vote -
Path guides center edges disappear when dragging a guide from the ruler
Path guides center edges disappear when dragging a guide from the ruler in CC, in previous versions you could quickly line up a guide to the center of a box now you have to zoom out to see the center. Another feature that worked great in previous versions now lost.
1 voteGuides no longer disappear when dragged on canvas or from rulers. However they still do if you move guides together with non-guides objects. Happens in GPU Preview mode only.
-
Opening info panel will crash pen tool!
If you use the pen tool and open the inof panel, Illustrator draws completely wired lines! What a bug...
1 vote -
An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"
An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"
1 vote -
Adobe illustrator does not display acute mark for cyrillic fonts
Illustrator does not display acute mark for cyrillic characters. I can copy and paste something like "коты́" from EditText or from web browser, but in illustrator document acute will not displayed no matter which font will be used.
This is very strange bug, because acute marks works in font selector preview (see screenshot)
iMac Retina 5K 27" late 2015, macOS 10.14.3, 4Ghz i7 32Gb Rum, AMD Radeon R9 M395X 4Gb.
AI v23.0.11 vote -
Holding pen tool only two options pops up
While on holding pen tool no add anchor points there
I searched whole pannel but did not get. You will better understand me when you find in the attachments below.
Plz let me know if i am wrong
Thanks
1 vote -
RIGHT CLICK NOT WORKING
RIGHT CLICK DOESNT ******* WORK ON ILLUSTRATOR
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Whenever I use my Pen tool now, wherever I hold the tool, doesn't allow me to click at that spot, it will draw 1cm above/below my click.
Whenever I use my pentool now, wherever I hold the tool, doesn't allow me to click at that spot, it will draw 1cm above/below my click. pleaase fix thiiiissss gliiiiiitch!!!!!!!
1 voteMost probably you have a Snap enabled: to grid (in View menu) or to Pixel (in the top right corner of the Control panel ort in Properties panel).
Please check this.
-
Select Tool does NOT select! Color swatches don't change item colors!!
There's no idea. You guys are making every day more difficult every time you ***** up a new version. Us poor idiots that work every day with your programs are going crazy keeping up with the changes that don't work, the ideas that benefit some but not all and all the malfunctioning things you've managed to do with the old tools that worked just fine. You're making me hate this profession of graphic designer and you're making me loose money and time every day. Why don't you just fire your engineers and leave us alone?
1 vote -
Continuous drag over locks or visibility in layer palette regularly fails when using Wacom
I have experienced this problem on both macOS and Windows when using a Wacom tablet.
1. Toggle visibility of multiple layers by click-dragging over the eye icons.
2. Toggle the visibility of another layer by clicking on the eye icon.
3. Occasionally the last click will be interpreted as being part of the drag gesture and the visibilty of multiple layers will be affected.
4. Undo doesn't see step 1 and 2 as separate. So undoing gets you back to before step 1.You may have to test this for a while as it doesn't happen very often. A few…
1 vote -
Opening file with multiple envelopes crashes Illustrator CC2019 23.0.1
Opening the file I included will crash CC2019 every time.
Illustrator CC2018 opens the file without a problem.
Expanding the envelopes will stop the crashing in CC2019.
If you delete one of the two layers in the included file, there's only one envelope left and CC2019 opens it without a problem.
Operating System macOS Sierra 10.12.6
1 vote -
1 vote
-
Can't open files from Microsoft Outlook or any other outside source!
Can't open a file by double clicking on it from an attachment in an email or from explorer or from my desktop etc! Only way round it is to do File > Open when Illustrator which is a reeeeeally slow way of working when you're dealing with multiple files! Pleeeeeeeeeeease fix this :)
1 vote -
Layer Hierarchy Glitch
I've stumbled onto a glitch which breaks my layer heirarchy when copying and pasting. I've outlined it in greater detail in the following thread. I've also attached the file where this occurs.
I've been able to reproduce these results when copying a layer which contains sub-layers with clipping masks. This problem persists even after the mask is removed, suggesting the layers remained glitched in some way after the fact. This is important because it means the glitch can potentially spread through your file as you work with no way of tracking it.
https://forums.adobe.com/message/10888142#10888142
Windows 10
Adobe Illustrator
23.0.11 vote -
Tools not snapping or showing blue line path or anchor points
The Pen and Direct Tool are not snapping or showing the blue line path when drawing with the tools (Pen tool, Curvature tool, Direct Selection Tool) I have googled forums to see what the issue and it seems to be something that happens when the software is updated every so often or something like that, and shortly before I encountered this issue about 10 minutes ago my software got an update... please fix this :(
1 vote -
Bounding Box, Resizing typography, moving typography all defective
Here are a list of current issues I'm experiencing in Illustrator:
– Bounding box keeps disappearing and reappearing. I'm aware of the different methods of getting it back, they don't
– Moved elements disappear from view, with a bounding box appearing in the area you moved it from but with nothing in it
– Editing typography doesn't always work, I.E. I resize one block of typography, but for some reason, it adjusts a previously selected block; this is happening when adjusting tracking or size
– Editing typography also sometimes has no effect on the typography. Changing the size or tracking…1 vote
.png){kind=link}
- Don't see your idea?