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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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355 results found

  1. Color resets in Color Picker window, when cursor moves out of the window from an edge/corner

    In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.

    In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the…

    2 votes

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  2. Out of gamut color (click to correct) always sets to black #000000

    When clicking in the Color Picker, keeps defaulting to black instead of the color in CMYK gamut. Ai 25.4.1 macOS 11.5.2

    2 votes

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  3. Color blindness - Deuteranopia-type proof uses the incorrect Deuteranope confusion point.

    The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.

    However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).

    Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.

    This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.

    The attached…

    2 votes

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  4. Imported objects loosing color from brush and swatch

    objects imported into another illustrator file loose their colors in both preview and swatches. We build items we produce by bring in standard objects that represent items we use over and over. Since the upgrade to 25.3.1, when we import those objects, the color is removed, does not happen in 25.2.3.

    macOS 11.4
    Illustrator 25.3.1 problem app
    Illustrator 25.2.3 no issue

    copy a lace object from sample to another file and it will loose its color

    2 votes

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  5. "Proof Setup" and "Proof Colors" Greyed Out

    The "Proof Setup" and "Proof Colors" options in the View drop down menu have been greyed out and no matter how many times I restart my computer or the application, nothing changes. My version of Illustrator is fully up to date, v. 25.2.3

    2 votes

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  6. Inconsistent color

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

    2 votes

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  7. color

    i have been dealing with a color issue in Illustrator 25.2.1

    all the colors changed to a weird colors and it became very slow even if the artwork size was small.
    i have attached 2 photos in cmyk and RGB i was trying to make the same color from the original artwork in both RGB and CMYK it's not the same.
    any one know why

    2 votes

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  8. Color Theme Window Cropped

    Hello, for whatever reason my color theme window is being cropped, I am able to scale vertical but not horizontal. I tried going back a version, changing user interface and nothing will correct it.

    2 votes

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  9. Eye Dropper picks up the wrong values when sampling a filled clipping mask

    I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8

    When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.

    I would expect to eye drop the exact values applied to the object I've clicked on.

    2 votes

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  10. 2 votes

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  11. recolour artwork > color library > pantone ...

    You can no longer recolour your artwork to find the nearest matching pantone colour.

    2 votes

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  12. Pantone Connect

    Hi there,

    When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been…

    2 votes

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  13. Apply gradient across stroke

    I have applied a gradient to my brush tool. I want to change the stroke so that the gradient is across the stroke. I click on that option, but the appearance of my stroke does not change.

    2 votes

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  14. Appearance and coloring issues

    Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.

    2 votes

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  15. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  16. Some freeform gradients change when selected with one or more other objects

    The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.

    Please view this thread, as it includes a complete description of the problem and several photos:

    https://community.adobe.com/t5/illustrator/why-does-an-object-s-gradient-change-when-i-select-or-move-the-object/m-p/11602618?page=1#M252528

    2 votes

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  17. Consistence in editing common values

    E.g. when two HSB colors voth have 100% saturation, a selection containing those objects should allow to edit their saturations simultaneously.

    But Ai leaves the field empty - as if the values where different.

    2 votes

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  18. Lost extra Pantone Colours after Illustrator 2021 update

    I have registered a Pantone booklet and downloaded the PANTONE colour manager to gain the extra missing Pantone swatch colours. This was working fine but after the 2021 update I have lost them.

    I have tried going back into the Pantone Colour Manager and re-updating the newest colour books I want (PANTONE Solid Coated-V4 and PANTONE+ Solid Coated-336). But the Applications to apply them to as options are only InDesign and Photoshop. If I click the + button below to Add Illustrator to the list, it says I have to click the Browse button and locate the Illustator.exe file. I…

    2 votes

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  19. Recolor artwork modal panel stays in place

    The new recolor art modal panel doesn’t remember it’s previous position and always appears in the center of my window. Is this expected ?

    If it could be non modal and docked in my custom
    UI I would appreciate too.

    2 votes

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  20. Objects stuck in RGB colour space in a CMYK document

    I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.

    For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).

    This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.

    2 votes

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