380 results found

1. Adobe Color CC "Adobe Servers not available" [Bug]

   Unfortunately I can't open the expore-rider of adobe color cc when signed in.
   Everything works perfectly, when I'm visiting the webpage https://color.adobe.com as a guest. But when I sign in, which is required to perform any actions, the above mentioned error occures.
   The "Create" and the "My Themes" riders work still perfectly when signed in.
   I've tried it under Edge/Chrome and Firefox. Besides Firefox none of the browsers has Addons installed. I'm running a Windows 10 Machine.

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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Hi ,

   Please accept my sincere apology for the inconvenience.
   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

2. Color cracking after update..

   1. version 22.0.1
   2. (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...

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3. Dropdown menu cut off

   When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

   I'm working with Adobe Illustrator CC 2017 21.1.0

   When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

   I'm working with Adobe Illustrator CC 2017… more

   3 votes

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4. New swatch is NOT global by default

   1. Use the color panel to customize a fill or stroke color.
   2. Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
   3. Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
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   Under Review  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Hi,

   Thanks for reporting the issue.
   We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.

   Thanks & Regards
   Nitish Agarwal

5. Eye Dropper tool color is off

   When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

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   Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. 線と塗りが黒のテキスト選択時にカラーパネルを変更するとパネルの挙動がおかしくなる

   ①
   PC：Mac Studio M1 MAX / OS Ventura 13.4と13.5
   Illustrator：26.5.3と27.7で同じ現象を確認

   ②線と塗りにC0Y0M0K100が適応されているテキストを選択した状態で、カラーパネルをCMYKからグレースケールに変える。

   ③C0Y0M0K100からK100になる。
   ④見た目は黒だがカラーパネルはK=0になってしまっている。
   　修正しようとするとオブジェクトが白になってしまう。

   補足：グレースケールからCMYKパネルに変更した時も黒から白になります。ちなみにアピアランス設定で塗りと色を黒にして同じ操作をすると問題なく黒のままでした。

   既出でしたら申し訳ございません、ご検証宜しくお願いいたします。

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7. Newly redundant options in tranform menu

   With the AI ver 27.5 update the "transform pattern only" option does not work anymore in the Transform palette options menu. It used to be that the pattern would move interactively within its container if it was dragged or rotated. Now the whole object moves. My small business works exclusively on pattern design and this happens on both our machines. (Win 10 and Win 11. Both i7 with 32gb) RAM).

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8. Can't delete swatch

   I have a random color swatch that appears in my Swatches palette every time I create a new document. It cannot be deleted. As far as I can tell, it is not being used anywhere. I can change it to a different color, but then if I try to delete it, it not only does not delete, but it changes back to the original color. Right now, it's some random shade of blue, but at other times it is a different color that persists. Here is a video: https://youtu.be/MVJKo4i0xfw

   macOS 13.3.1
   Illustrator 27.5

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9. 「レビュー用に共有」で塗りがネガポジ反転する。

   「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
   色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
   アウトライン化前とアウトライン化後のファイルを共有しておきます。
   （正しい塗りの色は青です）

   こちらはリリース版（27.4.1)、プレリリース版（27.6）どちらも再現しました（Mac OS、Ventura）。
   Windows11のリリース版も同様です。
   いずれもブラウザはChrome。MacはSafariでも試しました。

   （OL前）
   https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published

   （OL後）
   https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published

   2 votes

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10. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

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11. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes

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12. Bug: dragging global swatch to the “plus” button doesn’t work as expected

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s named “Original Name copy”, while the original swatch keeps its original name. They act as two different swatches.

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s… more

    2 votes

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13. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>
    ...
    </style>
    <pattern id="Flower_Pattern" data-name="Flower Pattern" x="0" y="0" width="208.98" height="278.99" patternTransform="translate(-426.6 -223.5)" patternUnits="userSpaceOnUse" viewBox="0 0 208.98 278.99">
    <rect class="cls-1" width="208.98" height="278.99"/>
    </pattern>
    </defs>
    ...
    </svg>

    Note that <pattern> doesn't include an <image> and if this was rendered in the browser the dress would have been empty.

    Next - export the dress asset:
    1. Select the dress.
    2. Export selection as SVG.

    Actual result:
    https://drive.google.com/file/d/1g4bhJTUW3vT_uWI27XsGxlxefEvYKuPn/view?usp=sharing
    The file that was exported includes <image> in <pattern>

    Expected result: Clipboard data is the same as exported data and includes the image pattern.

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>… more

    2 votes

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14. Editing pattern or symbol changes selected layer

    Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.

    2 votes

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15. Recolor - Color Theme Picker don’t work

    The Theme Color Picker doesn’t work when...
    In a document with artworks and images,

    1. Select artworks and click the Recolor icon, then go to Advanced Option.
    2. Enable [Open Advance Recolor Artwork dialog on launch]
    3. Quit Illustrator
    4. Open Illustrator
    5. Select artworks
    6. Click the Recolor icon in Control Panel
    7. Disable [Open Advance Recolor Artwork dialog on launch]
    8. Close the Recolor Windows
    9. With the Artworks still selected
    10. Click the Recolor icon in Control Panel again
    11. Click the Color Theme Picker
    12. Click on an image in the document

    Results: Nothing!

    To make it works again, we need to close the illustrator application and reopen it.

    This is in 2021 and also 2022.

    The Theme Color Picker doesn’t work when...
    In a document with artworks and images,

    1. Select artworks and click the Recolor icon, then go to Advanced Option.
    2. Enable [Open Advance Recolor Artwork dialog on launch]
    3. Quit Illustrator
    4. Open Illustrator
    5. Select artworks
    6. Click the Recolor icon in Control Panel
    7. Disable [Open Advance Recolor Artwork dialog on launch]
    8. Close the Recolor Windows
    9. With the Artworks still selected
    10. Click the Recolor icon in Control Panel again
    11. Click the Color Theme Picker
    12. Click on an image in the document

    Results: Nothing!

    To make it works again, we need to close the illustrator application and reopen… more

    2 votes

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16. Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.

    When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.

    2 votes

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17. Pantone swatches being deleted even after adding them to the correct folder

    Our graphic users need to use additional Pantones in Adobe illustrator. In order to do that, they copy some Pantone files to the AI's Pantones folder on the local machine. When they open AI, they can see and use the Pantone. The problem is, that after they close the AI application, it the Pantone files being deleted automatically from the AI's pantone folder. Therefore, they copy the Pantones to the AI's folder each time they need to use it, which is very discouraging.

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    2 votes

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18. Color changed automatically

    Posts screenshots of saved files every 3 days. It is a clipboard without any additional work. The color automatically darkens slightly. An ever-increasing problem is causing major problems with our schedules. Please come up with a way to solve it.

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    2 votes

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19. Color resets in Color Picker window, when cursor moves out of the window from an edge/corner

    In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.

    In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the previously selected color instead of the color in the corner (in my case, black color).

    Please change this behaviour, and make it similar to how it is in Photoshop.
    Thank you!

    In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.

    In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the… more

    2 votes

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20. Out of gamut color (click to correct) always sets to black #000000

    When clicking in the Color Picker, keeps defaulting to black instead of the color in CMYK gamut. Ai 25.4.1 macOS 11.5.2

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