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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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379 results found

  1. gradients dont appear when copying and pasting artwork from illustrator to indesign

    gradients dont appear when copying and pasting artwork from illustrator to indesign in the newest update - it worked perfectly last week before the update

    3 votes

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  2. Appearance of Black Feature Not Working in Illustrator CC 2019

    The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

    Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…

    3 votes

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  3. eye dropper

    the eye dropper is not picking up stroke weight

    3 votes

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  4. Unable to click on colour swatches in colour guide panel with Wacom Intuos pen

    It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No…

    3 votes

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  5. Hold Shift Key to Bring Up Alternative Color UI not working properly

    Hold Shift Key to Bring Up Alternative Color UI not working properly keeps collapsing when I need to change the first %. Please fix

    3 votes

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  6. Adobe Color CC "Adobe Servers not available" [Bug]

    Unfortunately I can't open the expore-rider of adobe color cc when signed in.
    Everything works perfectly, when I'm visiting the webpage https://color.adobe.com as a guest. But when I sign in, which is required to perform any actions, the above mentioned error occures.
    The "Create" and the "My Themes" riders work still perfectly when signed in.
    I've tried it under Edge/Chrome and Firefox. Besides Firefox none of the browsers has Addons installed. I'm running a Windows 10 Machine.

    3 votes

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    Hi ,

    Please accept my sincere apology for the inconvenience.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  7. Color cracking after update..

    1. version 22.0.1
    2. (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
    3 votes

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  8. Dropdown menu cut off

    When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

    I'm working with Adobe Illustrator CC 2017…

    3 votes

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  9. New swatch is NOT global by default

    1. Use the color panel to customize a fill or stroke color.
    2. Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
    3. Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
    3 votes

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  10. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    3 votes

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  11. Bottom margins for labels are too small for Swatch Info objects in the column view (with no card backgrounds)

    If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

    While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

    And if you pick this up, please…

    2 votes

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  12. コントロールパネルから塗りや線の色を変更する際、カラースライダーに数値を入力してからスライダーを動かすと数値やスライダーやカラースペクトルの表示が消える

    コントロールパネルから塗りや線画を変えるためにカラースライダーに数値を打ち込んだ後スライダーをマウスでドラッグするとカラーパネルに表示されているカラースライダーやカラースペクトルなどの表示が消える。それまで打ち込んでいたカラーの数値が変わったり変わらなかったりする。

    Windows11 アドビCC

    2 votes

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  13. カラーピッカーバグ

    文字に適用した効果、光彩(外側)でカラーピッカーを起動しスポイトで画面の色を吸い取った後、吸い取ったカラーのグラデーション上に表示される円を移動すると全く関係のない色に勝手に変化してしまいます。

    2 votes

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  14. HEX Value can't overwrite spot colors in color palette

    I set a global color (Spot or process doesn't matter) but if I try to enter any code in the HEX value field, I'm not allowed to type anything. I must first convert the color to CMYK or RGB with the appropriate button and only at this point I'm allowed to type the code in the HEX field
    It would be much more practical to be able to insert the HEX code even without having to necessarily convert the color to CMYK or RGB first

    2 votes

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  15. 線と塗りが黒のテキスト選択時にカラーパネルを変更するとパネルの挙動がおかしくなる


    PC:Mac Studio M1 MAX / OS Ventura 13.4と13.5
    Illustrator:26.5.3と27.7で同じ現象を確認

    ②線と塗りにC0Y0M0K100が適応されているテキストを選択した状態で、カラーパネルをCMYKからグレースケールに変える。

    ③C0Y0M0K100からK100になる。
    ④見た目は黒だがカラーパネルはK=0になってしまっている。
     修正しようとするとオブジェクトが白になってしまう。

    補足:グレースケールからCMYKパネルに変更した時も黒から白になります。ちなみにアピアランス設定で塗りと色を黒にして同じ操作をすると問題なく黒のままでした。

    既出でしたら申し訳ございません、ご検証宜しくお願いいたします。

    2 votes

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  16. Changing color doesn't work sometimes

    This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

    Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
    To resolve this, I have to choose "None" as the color, and then choose the color I want.

    2 votes

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  17. Can't delete swatch

    I have a random color swatch that appears in my Swatches palette every time I create a new document. It cannot be deleted. As far as I can tell, it is not being used anywhere. I can change it to a different color, but then if I try to delete it, it not only does not delete, but it changes back to the original color. Right now, it's some random shade of blue, but at other times it is a different color that persists. Here is a video: https://youtu.be/MVJKo4i0xfw

    macOS 13.3.1
    Illustrator 27.5

    2 votes

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  18. 「レビュー用に共有」で塗りがネガポジ反転する。

    「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
    色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
    アウトライン化前とアウトライン化後のファイルを共有しておきます。
    (正しい塗りの色は青です)

    こちらはリリース版(27.4.1)、プレリリース版(27.6)どちらも再現しました(Mac OS、Ventura)。
    Windows11のリリース版も同様です。
    いずれもブラウザはChrome。MacはSafariでも試しました。

    (OL前)
    https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published

    (OL後)
    https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published

    2 votes

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  19. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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  20. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes

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