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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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766 results found

  1. Optical Kerning issue when outlining and scaling

    If you write something using optical kerning, copy it, paste in front and outline it, the outline matches up. However if you then scale both in pro, lets say 300%, then the live text no longer matches the outlined version (see attached example where the live text is in red and outlined vectors in black). This is causing us problems when scaling objects onto different panels but we are required to supply editable text. Logos etc are no longer exact scaled replicas!
    We are using CC 2019 (as our clients need files in this format).

    1 vote

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  2. Text path vanishes when moving it with selection tools (black or white arrows)

    Since updating to version 24.1.2 from Adobe Illustrator 2019, whenever I move text objects using any of the selection arrows, the highlighted path disappears during moving and only reappears when I stop moving the text object. This is frustrating as I can't see the baseline or centre point of the text object while trying to align it to something else. This never happened before I updated Illustrator. My OS is macOS Mojave 10.14.6, Illustrator version 24.1.2.

    3 votes

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  3. Find and replace superscript

    I've tried copying the superscripted text to the clipboard and pasting in the Replace box of the Find and Replace dialog, but it loses the superscripting, and pastes into the document without it. I find I have to go into each occurrence individually and superscript each one.

    2 votes

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  4. Cannot activate new fonts

    I'm using Illustrator 24.1.2 with a creative cloud student subscription on Mac OS Catalina. When I try to activate any font not installed locally, the activation process will go on for five minutes, then terminate itself. No font would be installed. I Googled around for similar problems, and many suggested looking at the "Font" tab of the creative cloud app. I don't have that tab. The only tab in my creative cloud app is "Apps".

    1 vote

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  5. Cannot copy/paste Chinese font into Illustrator. Show box with X in it

    Cannot copy/paste Chinese font from PDF to Illustrator. Get squares with X's. Cannot change to a different font it defaults to MyriadPro. Also, I do not show Chinese under the Character drop-down.

    1 vote

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  6. 1 vote

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  7. Fonts are not refreshed when right sided metrics are changed

    This issue happens in the context of editing the metrics of a font file multiple times (in order to view new metrics changes in realtime).

    Fonts will not always be refreshed to the latest version when overwriting a font file in the Adobe Fonts folder with a new updated version:

    • When a right sidebearing of a glyph is changed and the font regenerated, the font is NOT updated in Illustrator.

    • Whereas editing a left side bearing and regenerating the font will show the updated font with all edited metrics (both the new left & right sidebearings).

    Issue happens in all…

    7 votes

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    Hi,

    Thanks for reporting this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    1) Kindly share both version of fonts at ShareWithAI@adobe.com .
    2) Please mention the title of this issue as the subject of the mail with tag [UserVoice] and Uservoice link in subject of email.

    Regards
    Ankit Goyal

  8. Everytime creative cloud app is required to reactivate the fonts

    I activated 2 new fonts from adobe fonts website and it worked well.
    After that I closed Ai and next day when I opened Ai again then it's showing missing fonts and there is no way to activate them from Ai.
    I have to start creative cloud app always to reactivate these fonts. This is very annoying and killing a lot of time. Also it takes ages to start creative cloud app even on fast internet connection. This also needs improvement.
    Once the fonts are activated - isn't that installed locally on my machine? Why every time it needs to…

    3 votes

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  9. Can't move text along path - vertical line handles missing

    The vertical lines that usually show up when pushing text along the path is missing. Even when using Direct Selection Tool, there are no handles to control the direction and placement of text along a path which is very frustrating.

    Operating System:
    Macbook Pro (retina, mid 2015)
    macOS Mojave V10.14.5
    Processor 2.2 GHz Intel Core i7
    Illustrator v24.1.2

    5 votes

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  10. when highlighting text and shift + eye dropping to get text colour only

    This action produces random results (like the text has two colours on it)

    2 votes

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  11. font kerning

    The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign

    3 votes

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  12. text wrap not working AGAIN

    text wrap not working AGAIN

    24.1

    Mac 10.13.6

    2 votes

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  13. Text element with multiple paragraph styles & colors turns white when adding used colors

    I have a text element with two paragraphs and have assigned a style to each paragraph. One paragraph style is a different color, for emphasis.

    When I go to Swatches (palette) > Add Used Colors, all of the text turns white (invisible against a white artboard) and a swatch named "K=0" is added to the swatches palette. This can be avoided by setting all Paragraph Styles to black or no color and using Character Styles to apply color, but that's not really how the styles are supposed to work.

    If the paragraph and character styles ever are fully functional in

    1 vote

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  14. left justifying text doesn't work

    Command +Shift+ L does not work. I checked my hot key preferences and even tried changing it and it still doesn't work.

    2 votes

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    A possible common solution to this is to check if other applications — browser extensions, screenshot/buffer managers, etc. — steal the hotkey Cmd/Ctrl+Shift+L combination.

    Unfortunately, Illustrator can’t see other apps claiming hotkey at OS level, as can’t they.

  15. Type

    After applying a Font "size" it will change automatically when I move my mouse. This is very annoying and a big waste of my time having to go back again and again to try to get a font size to "stay" at the value I set it at. This should not happen. Fix this Adobe!
    Mac OS 15.1

    2 votes

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  16. Dimensions missing when dragging text corners

    When dragging the corners of text, the width and height dimensions stay at 0mm no matter how much I drag the size.

    2 votes

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  17. After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart

    After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart

    This issue also effects Photoshop, please notify those guys as well!

    Please fix ASAP

    Macos 10.15.3
    Ai 24.0.3
    MacBook Pro 16in

    1 vote

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  18. Font Sample Halt

    I'm frustrated that as I run down my list of fonts testing them on a specimen of type that the font scroll halts for no apparent reason, forcing me to use the down arrow and manually select the font I want to try the specimen on.

    1 vote

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  19. Selecting a font open Glyphs panel

    When I select a font or a previously selected font from the Drop Down Font menu the Glyphs tab (even though I don't have it selected or open anywhere else) it opens across my whole workspace.

    3 votes

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  20. Type on a path tool resizing causes crash

    I have the latest version of Illustrator CC 2020 v. 24.0.3. Unfortunately, everytime I try to resize a type on path, Illustrator crashes. I have restarted the app and system and that didn't help.

    2 votes

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