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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. Arial Bold

    I'm having an issue with Arial Bold not being recognized and the font is some other. I'm on Windows 10 and my AI version is 23.0.1

    1 vote

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  2. 1 vote

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  3. text change when opening in Illustrator CC 2019

    Illustrator 23.0.1 on Mac OS 10.12.6
    I have issues when I open a document that was created in Illustrator CC2017 in CC 2019. It seems that the text spacing is different, so sometimes some characters are changing to the next line!
    See example exact same document between CC 2017 and CC 2019

    1 vote

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  4. Vectorise text doesn't work on text mask

    There's a bug in Illustrator (all versions MacOS 10.12.6):
    when there's a non-vectorised text mask in a file and you do select all -> vectorise text, the non-vectorised text mask will not be vectorised.
    Then when you re-open the file on a computer without the active fonts, it won't give you a warning that there's a missing font!
    Only when you click on the mask it will say that there's a font missing.

    1 vote

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  5. Type Tool Craziness

    The latest update to Illustrator CC seems to have completely rendered the type tool useless. It's not stable, it has trouble selecting text. It has trouble staying active. Is this a compatibility issue with the touch pad? If need be, I can create a screen recording of all the craziness it's doing.

    Using a MacBook Pro 2018 with 32gb Ram
    OSX Mojave 10.14

    1 vote

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  6. Type on Circle Path Centers at 45º

    When I type on a circular path, something I've done a million times, it now centers at 45º instead of 90... despite anchor points at the cardinal NESW.

    1 vote

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  7. Letter outlines distorting bug

    In type, I noticed that some curve points looked like they had 'kinked'.
    But checking the Glyphs font master and the generated font, all was fine.
    Strange thing is that in Illustrator the actual vector line is correct (no kink, in highlighted blue on the attached image) but the black-filled area DOES have a kink (see the version where I added a magenta outline - the circle indicates a kink).

    It’s like Illustrator is rounding off the values of the point placements when rendering on-screen displays, but still preserving the actual paths (which are not seen when printed - just…

    1 vote

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  8. Text always shows as black

    Sometimes, when I apply color to a text box (using the swatches or the eyedropper) the color shown on screen is black even though in the Appearance panel the Fill is the one I applied.
    I made a screenshot (attached) to demonstrate

    4 votes

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    Hi,

    The attached screenshot displays the FILL color underneath the CHARACTERS in the APPEARANCE panel therefore any change applied to the FILL will not be displayed, to display it correctly please move the FILL color row on top of the CHARACTER row (Click & Drag) in the Appearance panel.

    Hope this helps to resolve this issue.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

  9. Fonts drop down menu is cut off help

    Hey so when I select my fonts I notice that its really zoomed in and cut off illustrators UI. its been there for a few updates now. Any solutions?

    6 votes

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  10. Type on Path Issue

    After I apply type on a path (circle) the circle isn't a circle anymore.

    Circle without type on a path: Same height, Same width.
    Circle with type on a path: Different height, Different width.

    I never had that issue before, after i apply text on a path (circle) the circle has still the same height & width values, why not now?

    Please update adobe illustrator in January 2019

    2 votes

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  11. Text edits have no undo, do not trigger file as updated

    When editing a block of text. Back delete key does not work and forward delete key deletes from start of block instead of cursor/insertion point. Text has to be highlighted to be deleted. Undo for deleted text is unavailable. Document does not indicate any changes and can be closed without a save dialog and thus losing edits.

    2 votes

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  12. General Performance Issues and Font Issues

    The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.

    I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.

    macOS Mojave Version 10.14.02 (Issue appears also in older versions)

    The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save…

    1 vote

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  13. Type Tool is very slow - Adobe Illustrator CC 2019

    I recently update Adobe Illustrator CC to the latest version (CC 2019) and the type tool is painfully slow. Every time I try to use it, I get 15-20 seconds of the pinwheel before the cursor shows up. Once the tool is finally activated, everything takes a prolonged amount of time (5-10 seconds to type a letter, etc.) Thanks for any help.

    12 votes

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  14. Type Box fills with x's

    When I choose the Type Box tool, and click in the document to create a Type Box or simply place text, as soon as the box is created, it fills with X's/squares and goes off on it's own continually typing the X/square.

    At that point I am not touching the keyboard, there is no key being held down, yet it seems to be "stuck" in creating the X/square.

    Initially it only happened with Myriad Pro, so I uninstalled that font. Then it continued to do it with Arial. Now it does it, no matter what. I've un-installed Illustrator and re-installed…

    3 votes

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  15. I fail to change default fonts in Illustrator CC 21.0.0 with the method on web

    I fail to change default fonts in Illustrator CC 21.0.0 with the method on https://helpx.adobe.com/illustrator/using/fonts.html#Changethedefaultfont. I changed the Character Styles, but type is still Song type

    1 vote

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  16. 28 votes

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  17. "Create Outlines" is causing text to move from its original position !

    When outlining text in artwork to send to the printer, the text moves from its original position by a fraction.
    This is catastrophic for finished art purposes.
    Dealing with misaligned print can be hard enough without the file being off from the beginning.

    MacOS Sierra
    10.12.6

    +Latest Illustrator (2019)

    2 votes

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  18. 🐛 Illustrator CC2018 doesn't show certain font styles while Adobe Xd does.... [BLOCKER!!!!]

    The font style is visible in all tools but not in Illustrator and Photoshop. What is more than annoying... A hotfix would be nice because it's definitively a colossal blocker!

    1 vote

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  19. text edit

    Editing text in Illustrator 2019 is so difficult -- there's a heavy lag, and it is incredibly frustrating. This is size 12 font, small file -- there is no reason why editing this text should be lagging, and I've noticed others having the same problem. Please fix this ASAP!

    3 votes

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  20. Glyph rendering bug with non-empty space char on OT-SVG fonts

    The space character is not rendered consistently when it includes an SVG glyph:

    • The glyph is invisible by default
    • But - as expected - it is visible in full color when moving the text object, and in greyscale version when switching to Outline mode
    15 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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