Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
667 results found
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Create Outline shortcut is not working
I'm not sure when this started happening but CTRL + SHIFT + O isn't working as a command for create outlines.
Notes:
All other key commands work fine
My O key isn't broken
The command is still correct in preferences
Doing "Create Outlines" from the menu works just fine.
I've tried reselecting, restarting, multiple documents. It's simply not working, It's very weird.. anyone?
4 votes -
Asks me to login to Creative Cloud when I try to "Find Fonts"
When I try to search for non-native fonts that I've downloaded after opening a file from a non-Adobe cloud program, it says I need to go to "Help" and log in to Creative CLoud. When I go to "Help", it says I'm already signed in. Restarting the program and trying again does not fix the problem.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Pasting a text makes it loose its formatting
mac OS 10.14.3 running AI 23.0.2
The issue seems to be random and can't replicate every time.
If I copy a group formed by a path and text sometimes, when pasting, the path is expanded (?) and the text loses its format.
When pasting "in Front" or "in Back" sometimes works but ussually pastes in the left upper corner of the artboard.
When pasting a text in any possible way (in Front, in Back, in Place ... ) all format is missing.
The result is a little task consuming double or more time as the expected, delaying my performance and…
3 votes -
Unwanted spacing when hitting certain keys
Mac OS 10.14.1 running Illustrator 23.0.2
When entering text, certain keys will make the cursor skip around, not allowing the proper formatting of the text.I was trying to type G. Echinulata, and when I got to 'n', the cursor skipped backwards, separating the first and second part of the text. Using an upercase 'N' seems to work as expected.
I've experienced this with lowecase 'n', and 'f'.
1 vote -
Discretionary hyphens do not seem to work
I can’t get discretionary hyphens to work in Illustrator CC 23.0.2, either by shift-command-- or with Type->Insert Special Character->Hyphens and Dashes->Discretionary Hyphen. Whether Hyphenate is turned on or off for the paragraph does not matter. Language does not seem to make a difference either.
Only the hyphens added by Illustrator itself are obeyed.10 votes -
Unable to select text once it's been horizontally scaled. (condensed)
Illustrator CC 23.0.2 (mojave Mac Pro)
If I horizontally scale a text element on the artboard I'm then unable to select it with any of the arrow selection tools. Elements aren't locked or masked.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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PNG export
when I export any file as PNG / JPEG which included type the font become broken/blur
I am not sure how can I overcome this issue i tried from different accounts and computer as well but is still the same
1 vote -
Variable Font not working properly
Hello, I am a type designer and am working on a variable script font. The variable font file work fine everywhere else except in Adobe products.
It appears the sidebearings aren't adjusting with the changes in width. Very odd. You can see whats happening in the first file. The second is on the Axis Praxis website.
I've spoken with Glyphs App developers and they said it's a glitch with Illustrator, so I wanted to bring it to your attention.
16 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your fonts and file to figure out what is going on here. -
Colored text randomly changing to black
Mac OS 10.12.6 with Illustrator CC 2019
Since December text has been randomly changing to black. It happens with bullets more frequently, but sometimes two words in a paragraph will turn black. This happens frequently when I reopen files but also while I'm working.
Sometimes (but not always) when I change the color back with the eyedropper, it still shows up black in the Appearance panel (see photo).
My 2 coworkers are also having this issue.
I don't know if it's related, but I'm also having a problem with cutting (CTRL-X) objects. Simple shapes and text will temporarily not allow…
3 votes -
Fonts
Missing Fonts. When opening my files i have the fonts missing. Meaning every font i used are all gone and even though i can see it in the preveiw but when opening the files the fonts are missing.
8 votes -
Transform the Height of a Font Object issues
masOS High Sierra - Illustrator 23.0.2
When I try to Transform the Height of font object, it move the object instead of changing the Height of the object. If you Create Outlines, it's ok.1 vote -
Keyboard arrows when typing in the Text Tool
When typing within the text tool, my keyboard arrow keys fail to move the cursor between chars.
1 vote -
Type On A Path text not sticking exactly to path
When Type On A Path is applied to a circle, some type is input, and the type is rotated by effect (not permanently), the type no longer stays on the path.
1 vote -
Fonts you use disappearing
First, I have done everything the Adobe support team told me and it didn't fix the problem. I have also reset Illustrator multiple times and re-install it and it didn't fix the problem. I also have no control an any Issues that I'm having so I can't tell you what I do that causes the problem it happens randomly like all Issues that I have shared and haven't shared yet.
I have attached a screenshot of the Issue that makes it clear whats happen with random fonts (typekit included).
3 votes -
drag paragraph styles in the window to order
If you drag paragraph styles in the window to order, you cannot click on styles again.
1 vote -
Futura Font Constantly Not Working When Synced — New Font Window Buggy Mess
Futura Font Constantly Not Working When Synced — New Font Window Buggy Mess
3 votes -
Cannot Scale Images or Text
As I'm illustrating on Illustrator, I cannot scale images or text suddenly. I would uninstall and re-install the program to get rid of the bug, but it keep returning randomly. I do not hit or click on any key or button to make this happen. Every time is comes back on its own unprovoked.
It happens on both my work and home macbook.
A text box, for example would be too small for the copy inside it, but I cannot expand the box because the box seems to be frozen in its exact shape.
I can drag the box anywhere…2 votes -
Adobe illustrator does not display acute mark for cyrillic fonts
Illustrator does not display acute mark for cyrillic characters. I can copy and paste something like "коты́" from EditText or from web browser, but in illustrator document acute will not displayed no matter which font will be used.
This is very strange bug, because acute marks works in font selector preview (see screenshot)
iMac Retina 5K 27" late 2015, macOS 10.14.3, 4Ghz i7 32Gb Rum, AMD Radeon R9 M395X 4Gb.
AI v23.0.11 vote -
Paragraph styles not properly justifying
I'm using the latest updated version of CC on mac High Sierra 10.13.6
When I just use the justify option in the paragraph window, the type will justify properly, but when I've tried to create a paragraph style, the type hangs outside of the text box, no matter what I do.
Is there something I'm doing wrong, or is this a bug issue? And if so, any workarounds? I'm working on a file that needs a lot of type, and Illustrator is preferred over InDesign (which I've never had a problem with).
Thanks.
2 votes -
Paragraph style tab numeric measure is wrong
v22.1/23/0.1
Windows 10Both v22.1 and 23.0.1 show the wrong numeric 'X' measure when setting or adjusting a tab stop in a paragraph style. The measure shown is inflated both according to the ruler below the tab stop, and tabs set using the tab window. The numeric measure is inflated by an increasing amount the further the tab is from the left margin, and remains inflated whether units are set to mm or inches.
eg. 20mm tab stop shows as 29.8mm in the paragraph style dialog-
Zoom 100% (general after repeat).png 65 KB -
Zoom 100% (repeat).png 38 KB -
Zoom 100% (write 10 mm).png 37 KB -
Zoom 66.67% (repeat).png 38 KB -
Zoom 66.67% (write 10 mm).png 37 KB -
Zoom 200% (general).png 54 KB -
Zoom 200% (points).png 44 KB -
Zoom 200%.png 43 KB -
Zoom 150%.png 42 KB -
Zoom 100%.png 41 KB -
Zoom 66.67%.png 42 KB -
paragraph style tab stop.jpg 54 KB
6 votesThe issue is no longer a problem in the latest versions of Illustrator.
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