667 results found

1. TEXT NOT REFRESHING

   Text not refreshing when making changes to a text box. I turned off GPU performance and the problem persists.

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2. Selected font in CC2018 doesn't stick

   Problem when I opened a type sample page I made with Universal News with Commercial Pi, and almost all characters became the rectangle with X inside. I can select the block, then UNwCP and I can see the text changing as I select the face . . . but when I leave the Character pallet, the field blanks.

   Also, if I select one character and type over it, the face becomes Minion. In the sample, see 8, 9, and zero.

   Similarly, in InDesign, I can select a single character and then UNwCP, and the pallet changes to New Century Schoolbook (my InDesign default).

   Things were fine in 2018 products.

   Problem when I opened a type sample page I made with Universal News with Commercial Pi, and almost all characters became the rectangle with X inside. I can select the block, then UNwCP and I can see the text changing as I select the face . . . but when I leave the Character pallet, the field blanks.

   Also, if I select one character and type over it, the face becomes Minion. In the sample, see 8, 9, and zero.

   Similarly, in InDesign, I can select a single character and then UNwCP, and the pallet changes to New Century Schoolbook… more

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3. Undo randomly groups texts

   After hitting undo a few times will cause a random text to be selected and cannot be unselected. I don't know which text has been selected either. Only way to find out is to direct select each text and try to edit them. That's the only way to exit out of the selection as well. I've found this problem over and over again.

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4. Fat bold hidden characters

   I'm tired of muzzy white-space-markers, carriage returns and line breaks.
   Why are theese so fat and ugly?

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator 24.0.1
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
   Warm Regards,
   Ankit Goyal
   Illustrator Team

5. On applying tracking via Properties panel, Illustrator issues like Tracking of complete paragraph changes , Bounding Box gets invisible

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting and reselecting the type will show randomly different values - sometimes the value applied to one character will be reported as applied to an entire word/paragraph, sometime the program will change the default value across the entire application. It is no longer possible to adjust tracking, and a restart of the application is the only recourse, however the problem repeats - after making a few more tracking adjustments it glitches again in the same way and can no longer be used.

   This has also been accompanied by selection bounding boxes disappearing across the program - again restarting is the only way to correct - and most problematic of all: upon saving, the file will often suddenly revert to an earlier state, completely losing all changes made.

   This problem has been exhibited in exactly the same manner across multiple systems, running different OS versions and using different Adobe CC accounts. The problem has been occurring since at least CC2018, and is still occurring in the recent CC2019 (or whatever it's called) update. Currently it is impossible to use Illustrator for any kind of typographic work.

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting… more

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. An installed font doesn’t get found when its name is typed in a search field

   I'm missing fonts that used to show up in my list. What happened to my favorites? I started typing the missing font name in search and it showed up briefly and then disappeared. From then on every time I tried to search for it again the cursor jumped around and started typing nonsense.

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7. CC font preview not working any more

   When I start typing a font name in the character box I used to get the related font preview pop up , this no longer works at all and is very irritating

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   Resolved (Comments Open)  ·  Anish Kumar responded

   Marking the issue as resolved as per the user comment below.

8. Hyphenate problem in Italian

   In Italian istituto is i-sti-tu-to

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9. Everyline Composer Text Stroke Issue

   As described here: https://forums.adobe.com/thread/2542828

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10. Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload

    Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload

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11. can't copy text of typeface name from character panel

    selecting a typeface's name in the character panel and copying it gives you "Myriad Pro" when pasting.

    This is not a consistent bug. Sometimes when trying to re-create it actually pastes the test of the right typeface you are trying to copy.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

12. Visible Text unable to be edited.

    While trying to edit a line of text in illustrator, i couldn't select it. While i could see the text in preview mode, in outline mode it does not show. After saving and reopening the file, the text is editable again and visible in outline mode. This has happened to me for years, it just happened a lot today and got on my nerves. pics below of the issue. same section of the file, just different view modes.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    It is difficult to find the root cause without seeing the Illustrator file. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

13. Font problem

    every time I try to type something on a clean sheet my letters ( no matter what font I use) look like someone cut through them. Can you help and tell me why is this happening?

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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    Please update your operating system. The issue that you are seeing is a GPU rendering issue discussed here : https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/20384572-high-sierra-macos-10-13-gpu-rendering-issues-wit

    This was fixed in 10.13.4

14. Missing Buttons/Interface in Find Font

    I've recently noticed that the buttons in Find Font do not appear unless I scroll over them. This is a very recent occurrence as far as I can tell.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

15. Illustrator not recognizing Arial font after setting up new computer

    HI All, Sorry if this is posted in the wrong spot, but this is my first post. I recently set up a new work computer (MacBook pro, High Sierra 10.13.6 ) to replace my older computer. I have typically made PDF's in illustrator using Arial font, but now when I open these older PDF's the text id highlighted as when the font is not recognized . as well if I import Arial text from excel it pastes it as symbols.

    When I look for Arial in my type pull down it is not available and when I look in the Typekit too, it does not seem to be available, though Arial Narrow is now.

    Is there away to get this font other than through the typekit? or a quick way to get Arial back into my font library?

    HI All, Sorry if this is posted in the wrong spot, but this is my first post. I recently set up a new work computer (MacBook pro, High Sierra 10.13.6 ) to replace my older computer. I have typically made PDF's in illustrator using Arial font, but now when I open these older PDF's the text id highlighted as when the font is not recognized . as well if I import Arial text from excel it pastes it as symbols.

    When I look for Arial in my type pull down it is not available and when I look in the… more

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    It is possible there is a font conflict and you have multiple version of Ariel on your machine. e.g. a TTF and another OTF
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. Live font preview panel isn´t working

    Hi to all.

    I think that this is a old bug, but I already update AI to the latest version (CC 22.1) and the problema remains… This is really frustrated. Can you please, help?

    I'm sending images in attach.

    Best regards,
    Rute

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . It is not clear from screen shot as to what is not working. We will need someone to look into your machine to figure out what is going on here.

17. typing in Hebrew

    Whenever I try typing in Hebrew the letters go in the wrong direction, and I have no option in the paragraph pannel to change it as I know there is supposed to be. What should I do?

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18. Using scale tool on justified text results in changing line breaks

    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro

    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.

    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.

    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow on some of the lines. This destroys some very carefully set line breaks. What I want to happen is to make the text column larger with the line breaks exactly the same. This is not an issue of just scaling the text box, the text itself is also changing size - but not accurately. Checking/unchecking the "scale strokes and effects" in the transform dialog doesn't have any effect. The most frustrating thing is that once I have scaled to a new size (with the broken flow), scaling seems to work just fine - I can use the scale tool to proportionally scale the text with the "wrong" line breaks. It doesn't come up with new text flow each time.

    I suspect that Illustrator is mishandling or ignoring font tracking or kerning values when scaling.

    1. Screenshots of scaling before & after:

    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro

    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.

    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.

    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow… more

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19. An undo feature for Create Outlines and Expand

    An undo feature for Create Outlines and Expand

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20. the font style file has not been installed

    Just recently purchased CC 2018. Although I have been using Illustrator since 1998, this is the first time I have worked with CC. And I'm having issues with the Type in Illustrator - it seems the font style file has not been installed [???] - for example with the Font Myriad Pro - there should be an option of regular, regular italic, bold, bold italic, etc - I can only get regular.

    This issue HAS to be resolved or there is no point in continuing to use CC 2018. Please let me know what I need to do - does it need to be reinstalled - how do I do that - or who I can call?

    Just recently purchased CC 2018. Although I have been using Illustrator since 1998, this is the first time I have worked with CC. And I'm having issues with the Type in Illustrator - it seems the font style file has not been installed [???] - for example with the Font Myriad Pro - there should be an option of regular, regular italic, bold, bold italic, etc - I can only get regular.

    This issue HAS to be resolved or there is no point in continuing to use CC 2018. Please let me know what I need to do - does… more

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator