Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
153 results found
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Files saved are missing images when imported into Photoshop, InDesign, other apps
Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.
I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.
Any suggestions are welcome.
Windows 11
Illustrator 30.2.1
Photoshop…7 votesThis has been fixed in the latest version - 30.3.
This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.
Please check at your end and let us know.
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Exif rotation information is not reflected in the image placed by substitution
Confirmed version:
Illustrator 27.9.6, 30.3.0 macOS 14.8.3Issue:
When placing an image with Exif rotation information, the orientation is different depending on whether to place it as a new one or a replace.Verification procedure:
1. Place an image with Exif rotation information on the document
2. Create a rectangle and rasterize it (means to ensure that you are not affected by the state before replacement) (fig.1)
3. Select the rectangle of process 2 and replace it with the image file of process 1 (fig.2)
4. Comparison of the results of process 1 and the results of process 3Ideal…
17 votes -
Images disappear or become corrupted after drag and drop on Mac
Illustrator 29.4
Drag and drop from a Browser to an Artboard
Use Cmd Shift 4 and drag a screendump to an artboard
Drag and Drop from Photoshop a layer with transparency to an Illustrator artboard.Saving and opening the Illustrator file makes it disappear or gives some distorted lines.
https://community.adobe.com/t5/illustrator-discussions/screenshot-disappears-in-illustrator-29-3-and-up/m-p/15237401#M439060
https://community.adobe.com/t5/illustrator-discussions/illustrator-29-4-images-disappearing-after-save/m-p/15246575#M439583
https://community.adobe.com/t5/illustrator-discussions/image-disappears-after-dragging-and-dropping-from-photoshop-to-illustrator/m-p/15247056#M43960935 votes -
Illustrator crash on relinking image
Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)
Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.
If I reset my preferences (a 2-minute job using AG Astute Manager), it…
2 votes -
Scaling down a placed image makes it unmovable
After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I…
7 votes -
"Apply to All" checkbox or "Replace All" button are missing AGAIN
Apply to All option for missing/replacing links is missing again in version 28.5. Now instead of being able to click that and replace all links I know have to do the relink step up to 30 times every print file.
80 votesHello all,
The 'Apply to all' checkbox has been brought back in the Replace missing link dialogue.
'Apply to all' checkbox was removed when we introduced the 'Auto-relink' (search for missing links in this folder) functionality, as we though 'auto-relink' is going to take care of the 'replace all' workflow as well. But it didn't work as expected in few cases as pointed out by some of you.
Hence, with the latest release V29.2 (full roll out happens on Jan 9), we have decided to revert to the earlier experience whereby we are bringing back 'apply to all' checkbox and rolling back the 'auto-relink functionality.
Because of conflicts, both of these functionality cannot co-exist unless we make some significant changes to the relinking experience.
As we understand, 'replace all' was a important workflow for most of you, so we decided to quickly bring it back while working on the overall…
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When relinking images, one of the images appears as their original sizing and not the size of the image being replaced, just on new update
When relinking multiple images, one of the image appears as their original sizing and not the size of the image being replaced, This is just after receiving the new update (I do this everyday). This is not always true, sometimes it works fine. but most of the time it doesn't. I'm using Mac.
2 votes -
Cannot move images in my design.
I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.
Things I've tried:
- Checked for update
- Restarted my computer
- Restarted Illy
- Restarted Illy while pressing shift-options-command
- moved the file to my desktop (off of external drive)
- cleared…3 votesWe’ve released version 29.8.1 that resolves the underlying issue with object and artboard scaling. We recommend updating to this version to prevent similar issues in the future.
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Linked images (with embedded profiles) shift color when embedded
Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…2 votes -
リンク画像の拡縮率の表示がバージョンにより違う
1.macOS14.8.1 Illustrator2024(28.7.10) Illustrator2026(30.1)
2.背景が透明・レイヤー状態のpsd画像またはtif画像をイラストレーター2024と2026に配置をしました。画像の埋め込みはしていません。
3.イラストレーター2024と2026の結果が同じになると思っていました。イラストレーター2024の拡縮率%が正しいと思っています。
4.リンクパネルのリンク情報領域の拡大・縮小の数値がイラストレーター2024と2026で結果が異なります。2024は100%。2026は20.571%になります。2 votes -
Rasterize creates a thin horizontal bright stripe / line
I tried to rasterize my clipped mask short design (images & vector within), but the result raster was damaged white line on it.
after I tried other anti-aliasing option to none, it seems done fine and without damage. So I think it's from the anti-aliasing option which caused it.
Windows 11, Illustrator 30.12 votes -
Images within opacity masks shift
When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.
11 votesThe fix is available in both Beta 27.9 9 and Prerelease 29.6 191 builds. Please try to test it and comment back if it now behaves as expected
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Scale percentages are not consistent for images.
When placing a file without changing the scale, the links panel should display 100%.
It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…51 votes -
More than 1 Placed Item that has been named loses name in 29.6.1
Place 2 linked items. Rename each item in the layer panel to Item 1 and item 2. Save File as Template or Document. Reopen. Only the first name appears. The second appears as <Linked File>. Any others also are renamed to <Linked File>. This is crucial to automation of template files to replace linked files and needs to be fixed! Have no issues with 29.5
2 votes -
Can't select linked png/bmp files when they have transparent backgrounds.
Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation…
3 votes -
Documents preview not updated properly in Indesign
When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.
I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.I have this problem simultaneously with the (already known) problem where…
2 votesThe related issue (Duplicate layer – http://illustrator.uservoice.com/forums/601447/suggestions/50611952), which might have been causing this problem, has been resolved, and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused
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Linked Illustrator files not showing properly
Some linked Illustrator files show up with extra type or completely blank.
2 votes -
Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop
I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.
When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.
This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.
Steps to Reproduce:
Open an Illustrator file (v29.8.1) with an embedded grayscale image.
Unembed the image.
Open the resulting file…
2 votes -
Auto-update of linked images broken in Illustrator 2025 (works in 2024)
have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
• In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
• In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
• I confirmed this behavior on multiple Macs, both before and after updating macOS.
• Preferences “Update Links Automatically” and “Check Links Before Opening…3 votes -
TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors
OS: Windows 10
Illustrator: 29.7.1(64-bit)画像(TIF)を読み込んだ際に、白黒が反転してしまう。
以前は問題なく読み込めていた。2 votes
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